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Reviews of Palazzo Virgilio

4 out of 5
Palazzo Virgilio
Corso Umberto I, 149, Brindisi, BR

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 255 reviews" "
Rating 8 - Good. 112 out of 255 reviews" "
Rating 6 - Okay. 19 out of 255 reviews" "
Rating 4 - Poor. 5 out of 255 reviews" "
Rating 2 - Terrible. 1 out of 255 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A one night stop in Brindisi following a week in Salento, and this hotel was a perfect location for our morning train. Very kind and helpful staff, quiet and clean room.
Stayed 1 night in Apr 2024

10/10 Excellent

Tsega

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very noisy
Stayed 14 nights in Feb 2024

10/10 Excellent

angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for early flights out of Brindisi
Perfect for an overnight when you have an early flight. 24 hour desk, very helpful and gave me coffee at 4AM!
Stayed 1 night in Jan 2024

4/10 Poor

Jose, San Diego

Disliked: Cleanliness, amenities
I got what they call a quadruple room and it was small
Stayed 1 night in Oct 2023

8/10 Good

William

Liked: Staff & service, room comfort
Good location, nice breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day Brindisi stay
Location excellent Staff brilliant 15 minute walk to cathedral and port Very little noise Would highly recommend
Stayed 3 nights in Oct 2023

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern building close to the downtown shopping area and the train station. Nice breakfast.
Stayed 1 night in Oct 2023

8/10 Good

Pasqualino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Sara, Alma

Travelled with family
Liked: Cleanliness, staff & service
We stayed here one night while taking the train in. Very convenient to the train station in Brindisi and walkable to the historic area! Very nice staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Ginny, Chicago

Travelled with group
Liked: Amenities
We did not think we needed to pay an extra 35 euro for someone to sleep in a quad room. That seemed like an excessive charge. Front desk lady was very nice and breakfast was good. Overall hotel was very pricey but worked out.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Bruno

Liked: Amenities
We enjoyed all the comfort of this beautiful modern Hotel Palazzo Virgilio! To our surprise, this Hotel was a few steps to the Train Station , of which we took the advantage to do day trips to nearby Tourist cities like Lecce and Polignano a Mare! There was so many other options and opportunities to explore more places, but unfortunately because of the extreme heat advisory, we did what we could . This Hotel Palazzo Virgilio was very accommodating! Check In was very professional and quick. The staff was very attentive and helpful. Every morning, there was a variety of Hot buffet, cheese, sweets, fruit , espresso coffee and cappuccino prepared by Salvatore! A wonderful caring happy person that greeted everyone with a smile and great advice! We would definitely return to this Hotel Palazzo Virgilio if we return to Brindisi, if we do another Cruise. Brindisi is a Port City that has so much to offer and a great location to embark and disembark for a Mediterranean Cruise ! We recommend this Hotel Palazzo Virgilio to all our friends and anyone that is traveling to Brindisi to board a Cruise ! Thank you to all the staff at this beautiful Hotel Palazzo Virgilio , that treated us like family and made our stay very enjoyable! Bruno from Canada
Stayed 1 night in Jul 2023

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts, great location
Stayed 1 night in Jun 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly staff . Close to train station.
Stayed 1 night in May 2023

8/10 Good

Sylvia

Stayed 3 nights in Apr 2023

8/10 Good

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place with good breakfast but not sure why it is a 4-star compared to 3 stars.
Stayed 1 night in Oct 2022

6/10 Okay

donna

Travelled with partner
Liked: Cleanliness, staff & service
Wish the location was more central
Stayed 3 nights in Oct 2022

10/10 Excellent

Joselyn

Stayed 1 night in Oct 2022

10/10 Excellent

David, EAST KEW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff, happy to go the extra mile to help. Onsite parking. Terrific breakfast - the custard filled croissants were delectable. The hotel is close to the station which is good for people arriving or leaving by train, but inevitably there are a few low life types skulking about and if you have a window open it can be noisy. Restaurant Pantagruele 10 minutes walk away is a useful local resource. Have the tasting sample of primi piatti.
Stayed 2 nights in Sep 2022

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The breakfast offered was quite good.
Stayed 1 night in Jun 2022

10/10 Excellent

Donna

Stayed 1 night in Apr 2022

10/10 Excellent

Mr Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brindisi trip
Great hotel
Stayed 2 nights in Dec 2021

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine but a bit expensive for what it is
The room was fine, so was the service. Small things could be improved though: in the hallway there were stains on the carpet and the tv sound and the remote were working funny. Still I found it rather a bit expensive for what it was (not comparing hotels within the city but in the region)
Stayed 1 night in Oct 2021

4/10 Poor

Barbara

Travelled with group
Disliked: Staff & service, room comfort
Not comfortable and way too expensive
This hotel is a bit of a nightmare. It's very central which is ok but the room was tiny for 2 people, the aircon outside was very loud and it wasn't comfortable. The staff did not pay any attention to what I had reserved and requested. A bunch of young, underpaid men who claimed they are new here and had no clue whatsoever what they were doing. It was pretty bad. I would not recommend this place.
Stayed 1 night in Aug 2021
Response from La direzione on 17 Aug 2021
Dear Barbara the room was with a double italian style bed, and as soon as you arrived we provided to divide the two beds as a twin room. The attention I think was paid to your request as we also offered some wine to apologize for the inconvenience. Kind regards Emanuela

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower was broken in room. Only produced water that was scalding hot. Staff was not very helpful in fixing problem.
Stayed 1 night in Jul 2021

10/10 Excellent

Pete

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean hotel
Nice stay in a very clean, quiet room. Air conditioning that worked well unlike some hotels. Bed was comfortable and really nothing to dislike.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night as we arrived late in Brindisi . Hotel was clean and modern in a good location . Only problem was the air conditioning in the room didn’t work as we were tired we just went to bed and didn’t report , so it may have been easily solved .
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2020

10/10 Excellent

Veronique

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for airport bus. Quick check in. Large, comfortable room and very clean.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
no i dont want to add a bit more the breakfast was great the breakfast was great the breakfast was great
Stayed 2 nights in Aug 2019

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location next to the train station and on the main drag is nice. The rooms are spare but have everything you need and the bathrooms are well appointed. It was very clean. The front desk staff was very helpful. We did have one problem with our shower which only ran VERY hot water - first time we ever had that happen! And we had to bathe out of the sink. I'm sure they would have changed our room or fixed, but we didn't have time because of a very early departure.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our third stay at this hotel. It is comfortable and very central to the city centre - walkable to the port and close to the station. Breakfasts are okay - A better selection of cooked breakfast would be welcomed. One point that we need to make is that on the confirmation booking, it clearly states "free parking". In fact there is "free LIMITED parking". Any other parking is charged at 10 euros per day !! Because the limited parking at the front of the hotel is always taken first, we had to use the one at the back of the hotel which is chargeable so we had to pay an extra 40 euros for our 4 night stay. We did show our disappointment to the hotel receptionist who said it was now hotel policy. However, we feel hotel guests should NOT be liable for charges. Perhaps Expedia can clarify this for future bookings ?
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking on site was great and walking the Main Street was very close and nice
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Brindisi
Great hotel great location. Staff is great. From this location it is a short walk to all sites. As you walk to the port where there are lots of eats you pass through the main shopping area. Suggest rating at Betty Cafe at the port. Recommend this hotel. Free parking as well.
Stayed 2 nights in Oct 2018
Response from Elisa on 2 Nov 2018
Vi ringraziamo per il vostro commento. Ci è molto utile sapere l'opinione dei clienti. Buona giornata Staff Palazzo Virgilio

8/10 Good

JACOPO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from the staff on 11 Nov 2018
Thank you Mr Jacopo. the staff

6/10 Okay

Verified traveller

Liked: Staff & service
The hallway room floor was very worn with carpet bleach stains. The room is very dated with the room windows horribly filthy. The hotel restaurant and front desk staff was very good and nice.
Stayed 1 night in Oct 2018
Response from palazzo virgilio on 9 Oct 2018
Thank you for you review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from staff on 11 Nov 2018
thank you, we appreciated your review the staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent location-easy walk to train station and historic town center. Staff friendly and offered great sightseeing and dinner recommendations. Facility is a bit run down-for example the chair in our room had a coating that was peeling and shedding. Overall though an excellent value.
Stayed 1 night in Sep 2018
Response from Elisa on 2 Nov 2018
Vi ringraziamo per il vostro commento. Ci è molto utile sapere l'opinione dei clienti. Buona giornata Staff Palazzo Virgilio

4/10 Poor

John, San diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad location. Sterile environment. We checked in and then out. Moved to the Grand Internationale down on the harbor.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Average business lhotel across from train station
World traveler experienced in Europe. Pros: good location near transportation 10 minute walk into town 17 minutes to the port. Free parking . Above average breakfast for Europe Hotels. Good bathroom water pressure .Professional staff. Not so good: dated style room with musky mildew odor . Bed far too firm uncomfortable. Air conditioning was centrally managed with very little flexibility for user. More of a business Hotel, where a little charm to the rooms all the lobby and breakfast area where modern up-to-date.
Stayed 1 night in Sep 2018

8/10 Good

ChrisL, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel in the centre of Brindisi
Very nice hotel with pleasant and helpful staff. Location is perfect opposite the train station if you are traveling around Puglia
Stayed 1 night in Aug 2018

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Fabulous hotel right next to train station.
I only stayed one night as it was very close to train station (1 min walk). Clean, quiet, great check in. Nice breakfast.
Stayed 1 night in Aug 2018