Single Queen | Blackout curtains, free WiFi, bed sheets, alarm clocks
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Reviews of Deer Lodge Motel

2 out of 5
Deer Lodge Motel
26 Highway 585, Sundance, WY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 92 reviews" "
Rating 8 - Good. 23 out of 92 reviews" "
Rating 6 - Okay. 3 out of 92 reviews" "
Rating 4 - Poor. 4 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Margrit

Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local owners are very responsive to any issues. Friendly front desk person.
Stayed 1 night in Sep 2023

4/10 Poor

Larry

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Older property with some issues.
It is difficult to give negative review to this family owned motel. It is in a small town and is a very old facility. The water heater went out just before we arrived and they had developed a system to work around it. However, it took a very long time to get hot water. The staff was very understanding and very good, but it was a difficult stay.
Stayed 1 night in Oct 2023
Response from Jill(owner) on 5 Oct 2023
Thank you for the review. However, I believe your review is unfair. It might have taken a little longer to get hot water, but I know you did infact get hot water! When we spoke the next morning you said everything was good. Infact, I had to mention the water issue to you. It is reviews like this that hurt small business owners who are trying to better themselves, keep a business going and supply people with a clean warm place to stay when traveling. What if we didn't know there was a hot water issue to begin with? You would have never said anything to me but instead you post it all over online? That isn't fair! We put in a brand-new water heater and are still unfortunately working out the kinks! Not everything works out the way you hope right away! Also, if it was such a difficult stay, then why did you leave a 10 tip in the room?? Again, thank you for the review, but it is a bit unfair!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly, family owned and operated business.
Stayed 1 night in Sep 2023
Response from Jill(owner) on 3 Oct 2023
Thank you for staying with us and for the positive review! We hope to see you again!

2/10 Terrible

Frazann

Disliked: Cleanliness, staff & service, property conditions & facilities
Lobby closed no lights men out in the parking lot.
Stayed 1 night in Sep 2023
Response from Jill(owner) on 28 Sept 2023
You didn't even stay here!!! You called and stated you were not getting out of your car as there were "men" in the parking lot!!! I am not sure what your deal really was but you did not even attempt to check in, so you were considered a "no-show"! Please don't try to bring our business down because of whatever your issues are! This is a great little place to stay and almost all of our reviews show that! In all honesty, I am glad you didn't actually stay here! You would not have been a good fit for our establishment!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bed was firm (good).
Stayed 2 nights in Sep 2023
Response from Jill(owner) on 28 Sept 2023
Thank you for the positive review and for staying with us! We hope to see you again in the future!

10/10 Excellent

John and Susie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jill(owner) on 28 Sept 2023
Thank you!

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient.
Fabric softener was possibly used. We prefer white vinegar rinse. Doesn't leave a fragrance and is kinder to the skin and environment.
Stayed 1 night in Sep 2023
Response from Jill(owner) on 28 Sept 2023
Thank you for the review!

10/10 Excellent

Jerry W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Was an older hotel, but rooms had been updated. Staff was very friendly and helpful. Rooms were clean and comfy.
Stayed 1 night in Sep 2023
Response from Jill(owner) on 17 Sept 2023
Thank you for the review and for staying with us!

8/10 Good

Katherine

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jill(owner) on 17 Sept 2023
Thank you!!!

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Owners on premises and very friendly. Family run motel. Very clean and continuing to upgrade. Would stay here again.
Stayed 1 night in Sep 2023
Response from Jill(owner) on 17 Sept 2023
Thank you for the review and for staying with us!

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay In Sundance
Very nice and clean motel. Friendly staff. Only room for improvement in my opinion would be to upgrade the bed as ours was a bit squeaky and too firm. Management is in the process of several upgrades so perhaps that item is already on their to-do list.
Stayed 1 night in Sep 2023
Response from Jill(owner) on 17 Sept 2023
Thank you very much for staying with us and for the positive review! We hope to see you again in the future!

8/10 Good

Derek

Stayed 1 night in Sep 2023
Response from Jill(owner) on 3 Oct 2023
Thank you!

10/10 Excellent

Lydia, Jackson

Stayed 1 night in Sep 2023
Response from Jill(owner) on 6 Sept 2023
Thank you!

8/10 Good

Candice

Stayed 1 night in Aug 2023
Response from Jill(owner) on 3 Oct 2023
Thank you!

10/10 Excellent

ronalafae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jill(owner) on 2 Sept 2023
Thank you!

10/10 Excellent

Carolyn

Stayed 1 night in Aug 2023
Response from Jill(owner) on 2 Sept 2023
Thank you!

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older motel being upgraded by new owners
Stayed 1 night in Aug 2023
Response from Jill(owner) on 27 Aug 2023
Thank you for staying with us and for the review! Hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet.
The motel facility is showing its age, however the owners are trying their best to maintain and improve the motel. The motel was clean and quiet. The owners and staff were friendly and helpful.
Stayed 2 nights in Aug 2023
Response from Jill(owner) on 21 Aug 2023
Thank you very much for the positive review and for seeing what we are doing and trying to do! Hope to see you again in the futue!

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was welcomed by the owner and had a smooth check in for myself and two dogs. Tidy room perfect for my needs.
Stayed 1 night in Aug 2023
Response from Jill(owner) on 9 Aug 2023
Thank you for staying with us and for the positive review!

10/10 Excellent

Karri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean and had everything we needed.
Stayed 1 night in Aug 2023
Response from Jill(owner) on 6 Aug 2023
Thank you for staying with us and for your review! Much appreciated!

4/10 Poor

Nicolle

Stayed 1 night in Aug 2023
Response from Jill(owner) on 27 Aug 2023
Thank you!

10/10 Excellent

Terrie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved The Deer Lodge, the owners were very cordial and helpful with questions. Really working hard to facility the Lodge, friendly, quiet. Will definitely be staying there again. Thank you for your hospitality. Terrie, Bob and Rosie; BP, Wyoming
Stayed 4 nights in Jul 2023
Response from Jill(owner) on 3 Aug 2023
Thank you very much for staying with us and for the positive review!

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient to Devil’s Tower National Park. Easy checkin and out. Friendly staff!
Stayed 1 night in Jul 2023
Response from Jill(owner) on 30 Jul 2023
Thank you for the positive review and for staying with us!

10/10 Excellent

James A.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel with a lot of charm. The room was very large and was so clean. The owner was so nice and I enjoyed visiting with her. We would definitely stay there again.
Stayed 1 night in Jul 2023
Response from Jill(owner) on 25 Jul 2023
Thank you very much for the kind words and for staying with us! We hope to see you again in the future!

8/10 Good

Holly N

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Plenty of room in room itself. TV sat low. Upgrades are needed! Towels had yellow stuff stuck on them and sheets appeared to have crumbs in them? Staff were very nice and friendly!
Stayed 2 nights in Jul 2023
Response from Jill(owner) on 22 Jul 2023
Thank you for the positive review! We are working on upgrades to this 60's motel! Little by little! We hope to see you again in the future!

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jill(owner) on 22 Jul 2023
Thank you! We are glad you stayed with us and we hope to see you again in the future!

10/10 Excellent

Lanaya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First ever motel we had ever stayed at. Motel looks recently renovated. Bed was nice. Was great parking directly in front of your room. Very sleepy looking town. Staff was nice!
Response from Jill(owner) on 22 Jul 2023
Thank you for the positive review! We defiantly are working on some upgrades and renovations! We are glad you have noticed a little bit of what we have accomplished! Again thank you for the review and for staying with us! We hope to see you again in the future!

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! We stay here every summer in July. We plan on continuing our summer stays here.
Stayed 2 nights in Jul 2023
Response from Jill(owner) on 18 Jul 2023
Thank you, Brett, for the positive review and for staying with us! We look forward to your return!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and everything worked as it should. Nice decor. Friendly management. I would stay there again. No complaints.
Stayed 1 night in Jul 2023
Response from Jill(owner) on 10 Jul 2023
Thank you for staying with us! Hope to see you again in the future!

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2023
Response from Jill(owner) on 10 Jul 2023
Thank you for staying with us!

10/10 Excellent

Cherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the nicest and cleanest motel we've ever stayed in. The room shave tile floors rather than carpet which was a definite plus. Beds were very comfortable, ac unit was quiet, there's a laundry room (and someone even provided detergent), and they provide asmall breakfast but there were a lot of options to choose from. Will definitely stay here again if we return to this area.
Stayed 1 night in Jun 2023
Response from Jill(owner) on 2 Sept 2023
Thank you for the positive review and for staying with us! We really appreciate it and hope to see you again in the future!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Jill(owner) on 9 Jul 2023
Thank you for staying with us and for the positive review! Hope to see you again in the future!

6/10 Okay

James

Stayed 1 night in Jul 2023
Response from Jill(owner) on 30 Jul 2023
Thank you! Hope to see you again!

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities, room comfort
Super Stay!
Love the proprietor! Beautiful area! Super clean and fridge/freeze froze 3 icepacks very well and didn’t freeze my food! I’ll definitely come again!
Stayed 1 night in Jul 2023
Response from Jill(owner) on 4 Jul 2023
Thank you for the positive review and for staying with us! We hope to see you again in the future!

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet and comfortable. Nice scenic town
Stayed 1 night in Jul 2023
Response from Jill(owner) on 4 Jul 2023
Thank you for the positive review and for staying with us! We hope to see you again in the future!

8/10 Good

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and cute hotel
Stayed 1 night in Jul 2023
Response from Jill(owner) on 3 Jul 2023
Thank you very much for the positive review! And for staying with us!

8/10 Good

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick stop on vacation
We stopped for one night on our way east. The room was clean, bed comfortable. My husband really liked the chair. The bathroom is small but clean. The breakfast is small and simple and does the job. we always like parking outside of our room. We would stay again if in town.
Stayed 1 night in Jul 2023
Response from Jill(owner) on 3 Jul 2023
Thank you for staying with us and for the positive review! We hope to see you again in the future!

10/10 Excellent

Michael, Bolingbrook

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was really helpful! We checked in so late and left so early, we never met them in person. They were very helpful in assisting in this process. The property is clean, and very simple, not a lot of frills, and none were expected. This was exactly what I would expect from a motel in tiny town. The room was clean, but if you are looking for pristine and like new, the moose pattern comforter may be a disappointment. A cute and quaint place, good for a short stay, but an EXCELLENT location!
Stayed 1 night in Jun 2023
Response from Jill(owner) on 10 Jul 2023
Thank you for the kind words and for staying with us! We hope if you stay with us again that we can actually meet you!

10/10 Excellent

JANE

Travelled with group
Liked: Cleanliness
Definitely “old school” but nice and clean! It had everything we needed.
Stayed 1 night in Jun 2023
Response from Jill(owner) on 29 Jun 2023
Thank you for staying with us! Hope to see you again in the future!

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Room was clean, service was great.
Stayed 1 night in Jun 2023
Response from Jill(owner) on 28 Jun 2023
Thank you for the positive feedback and for staying with us! We hope to see you again in the future!

8/10 Good

Kristen

Stayed 1 night in Jun 2023
Response from Jill(owner) on 29 Jun 2023
Thank you for the positive review!

10/10 Excellent

Michael, Judith Gap

Stayed 1 night in Jun 2023
Response from Jill(owner) on 16 Jul 2023
Thank you for staying with us and for the positive feedback!

4/10 Poor

mary

Disliked: Property conditions & facilities, room comfort
Loud
Very very noisy air conditioner, couldn't hear the tv while it was running, had to turn it off when sleeping, to loud to sleep. Bathroom fan also extremely loud, couldn't stand to be in the bathroom. Bath towels extremely thin, bar soap wouldn't lather. If you want to sleep, avoid this place.
Stayed 1 night in Jun 2023
Response from Jill(owner) on 24 Jun 2023
We're sorry to hear you didn't have the best experience staying with us. This is an older motel, that we are working on updating but it all takes time. We are on our 2nd season. We are not the Hilton and we do not claim to be. That is why we do not charge Hilton prices. Again, we are sorry you didn't have the best experience, but we appreciate you giving us a try!

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clean affordably priced
Stayed 2 nights in Jun 2023
Response from Jill(owner) on 20 Jun 2023
Thank you for staying with us and for the positive review!

10/10 Excellent

Jason

Stayed 1 night in Jun 2023
Response from Jill(owner) on 8 Jul 2023
Thank you for staying with us and for the positive review!

10/10 Excellent

Donald, Pelican Rapids

Stayed 1 night in Jun 2023
Response from Jill(owner) on 6 Jul 2023
Thank you for the review! And for staying with us!

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owner was great. Friendly and helpful.
Stayed 1 night in Jun 2023
Response from Jill(owner) on 16 Jun 2023
Thank you for the positive review and for staying with us! Hope to see you again in the future!

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect hotel to see new orleans
Stayed 1 night in Jun 2023
Response from Jill(owner) on 16 Jun 2023
Thank you for staying with us and for the positive feedback!

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great host!
Stayed 1 night in Jun 2023
Response from Jill(owner) on 12 Jun 2023
Thank you for the positive review! We hope to see you again in the future!