Have stayed here before and it was ok so we tried it again on our annual Colorado Road Trip. Very disappointed this time from the very first impression. Front desk employee was not happy to be there. Then after 4 room key cards that didn't work, and several trips back and forth to the front desk with my tired family waiting, he finally decided to put me in another room. Entire hotel (including room) was in the middle of remodeling, so it has the potential to be nice but it sure wasn't when we were there. To make matters worse, we were all woke up in the middle of the night by police and fire pounding & yelling on the door across the hall. We were honestly scared for our safety, but were told by the front desk that it was a "medical emergency". Watched them pry and pound open the door and haul the person out of the room on a backboard. I was going to talk to the front desk about my whole experience when I checked out, but after waiting 5 minutes with no one around I just left. Too bad for them, instead of telling just a Manager I get to write it here so everyone can read about it. If you're in the area I'd recommend trying someplace else.
Comment from Hotel Management
22-Aug-2016 by LQ Management, Hotel Management
Dear Dave, I apologize that you did not enjoy your stay at our property. Unfortunately, another guest did have a medical emergency that night, and it is our main priortiy to make sure that all of our guests are safe and happy. Thank you for taking the time to write us a review and let us know what we can improve.