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"Breakfast was great. The security at the hotel was good and it was clean with efficient staff. Unfortunately, was very noisy with lots of activities in the hallway into the early morning. The hotel can’t control this but it dampened the experience. "

"Always a favourite place to stay."

"Yes all good"

"Breakfast was amazing"

"The room, #416, had a shower head that wasn't centred and was below face level (I'm 5'10"/178cm), so that was definitely weird. The Continental breakfast bar was poor, only some prepacked breakfast sandwiches (heat in the microwave), two types of muffins, one type of apple, plus coffee, or juice. That's it. In addition, my room was not cleaned/refreshed during my 2 day stay. The hot tub was mostly moderately warm, and the jets are quite weak. Having said all that, the room was clean and the staff were friendly. "

"The staff were really friendly. Lovely location and a beautiful room."

"Great service and always an amazing stay at Summerland Waterfront Resort! "

"The hotel was beautiful. However there were some issues. Firstly, we stayed for 3 nights and on the second full day at 2pm our room still had not been cleaned. Garbage was overflowing, so we called the front desk and they said they we were on the list to be cleaned that day. Does housekeeping not come daily anymore at hotels? They came when we left and emptied the garbages, gave us new towels but only made 1 of the 3 beds. We were gone hours so it’s not like the didn’t have time to make the other two beds. On our last night we went to the pool and hot tub with our kids. When we got out all of our skin was itching and dry. My bathing suit was ruined from off balance chemicals. It bleached my black bathing suit to brown. We talked to the front desk and they had maintenance check the chemicals. We were told they were higher and they would give us 10% off our stay. However later after we checked out I received an email from the hotel saying the chemicals were within safe limits. Considering it ruined my bathing suit and all of our skin and hair feels dried out, this cannot be true. "

"Absolutely loved this room — everything was perfect. I’d definitely stay here again!"