The Royal Hotel

Photo gallery for The Royal Hotel

Primary image
Desk, iron/ironing board, free WiFi, bed sheets
View from room
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of The Royal Hotel

The Royal Hotel

3.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Cromwell Street, Stornoway, Scotland, HS1 2DG

Explore the area

  • Popular LocationAn Lanntair2 min walk
  • Popular LocationStornoway Lewis Ferry Terminal7 min walk
  • Popular LocationLews Castle9 min walk
  • AirportStornoway (SYY)7 min drive

Choose dates to view prices

About this area

Stornoway

Located in Stornoway, The Royal Hotel is in a rural area. Museum Nan Eilean and Morven Gallery are cultural highlights, and some of the area's activities can be experienced at Stornoway Lewis Ferry Terminal and Hebridean Way End Point. Guests love the hotel's central location.

What's nearby

  • An Lanntair - 2 min walk
  • Museum Nan Eilean - 7 min walk
  • Stornoway Lewis Ferry Terminal - 7 min walk
  • Lews Castle - 9 min walk
  • Mol Bheag - 8 min drive

Getting around

  • Stornoway (SYY) - 7 min drive

Restaurants

  • Peking Cuisine - 3 min walk
  • Thai - 3 min walk
  • Bangla Spice - 3 min walk
  • Bangla Spice - 3 min walk
  • Harbour Kitchen Stornoway - 3 min walk

About this property

The Royal Hotel

3-star hotel with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 26 rooms offer free WiFi, room service and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, hairdryers and phones.
The Royal Hotel offers 26 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free full breakfast available 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • The Boatshed
  • HS-1 Cafe Bar

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 1:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 28 December and 10 January.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Royal Hotel Stornoway
Royal Stornoway
The Royal Hotel Hotel
The Royal Hotel Stornoway
The Royal Hotel Hotel Stornoway

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 56 out of 131 reviews
5 - Excellent 43%
Rating 4 - Good. 55 out of 131 reviews
4 - Good 42%
Rating 3 - Okay. 18 out of 131 reviews
3 - Okay 14%
Rating 2 - Poor. 2 out of 131 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 131 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly helpful staff. Lovely restaurant and bar area. Good location. Bed very small for 2 people
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service
Excellent location. The hotel room i occupied was as I expected which is to say the decor and furnishings were from times past. The shower and bathroom facilities were in good working order and everything was very clean including bedding and bedroom surfaces. The tv was easy to operate and Wi-Fi connection was good. My only concern was how to get the heating to work. The room was cold early morning and evening although not so much that I bothered to seek assistance from staff. The attached boatshed restaurant and HS1 cafe have both been modernised. The food was especially good at the Boatshed and coffee at HS1 was excellent. I would recommend The Royal Hotel to anyone who needs a place to stay in the centre of Stornoway. There are rooms at the front of the hotel with sea views but mine was located at the back so I can’t comment on those at front. Overall experience for a 2 night stay was very good.
Stayed 2 nights in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day business trip.
Almost excellent as always. Clean, comfortable and well appointed accommodation with space and a desk to work. Excellent staff - always ready and willing to help when appropriate. Meals were excellent, too. Ticked all my boxes except one, which was that the conversational noise that rose into my room from the Boatshed Restaurant when it was busy during the early evening was obtrusive and disturbed one's ability to work in peace and quiet. disturbing of the tand the variety of he were
Stayed 3 nights in Jan 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, clean hotel, lovely helpful staff. Eco-contribution - not good. Lights on in corridors, and lights could be left on in rooms; plastic cups with plastic wrappers. Coffee not hot at breakfast.
Stayed 2 nights in Oct 2021