Individually decorated, individually furnished, desk, free WiFi
Check availability

Reviews of Hotel Terminus Stockholm

4 out of 5
Hotel Terminus Stockholm
Vasagatan 20, Stockholm

Reviews

7.8

Good

Rating 10 - Excellent. 239 out of 1000 reviews" "
Rating 8 - Good. 528 out of 1000 reviews" "
Rating 6 - Okay. 172 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ratanawadee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and functional hotel. The location is the best when travelling to Stockholm by train. Will stay there again
Stayed 4 nights in Feb 2020
Response from Hotel Terminus on 24 Feb 2020
We are so glad to read that you enjoyed your stay with us! All opinions means a lot to us as we always want to improve and focus on out guests, so they can feels as home as possible. Warm welcome back nex time you are in Stockholm. Best regards, Mirjam Hotel Terminus

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

PREM KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location, good breakfast
Hotel is located in a prime area just opp to the Central station, breakfast was good, staff at the bar were kind and welcoming, however one of the staff at reception was not so helpful and response was not that efficient. Otherwise the room was good and had a comfortable stay.
Stayed 2 nights in Sep 2019
Response from Fellicia on 7 Oct 2019
Thank you for your feedback, we are sorry to hear that you did not get the suficient service from everybody at our staff since it is a primer goal for all of our employees to give the absolute best energy and best service to all of our guests. But it gives us a great joy to hear that you enjoyed your stay here and we really wish to welcome you back next time thast you are in Stockholm.

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, with very friendly staff. Bar and restaurant was superb for beers and food. again staff were absolutely lovely. Chamber maids were friendly and caring. Staff at breakfast could be more welcoming with a, good morning or hello. Maybe this is not the done thing. I wasn't sure. Will definitely stay at this hotel again. Had a wonderful room, that was just perfect.
Stayed 7 nights in Sep 2019
Response from Fellicia on 30 Sept 2019
We are very happy to hear that you enjoyed your stay at our hotel and the service from all staff from all diferent departments. Thank you from all of us at Hotel Terminus Stockholm for your feedback and warm welcome back next time!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Great city location. Opposite the main train station with quick and cheap airport connection + other routes in Scandinavia. Ideal for walking everywhere or for getting the Hop On/Off bus trips.
Stayed 3 nights in Sep 2019
Response from Fellicia on 14 Oct 2019
Thank you for your feedback Peter. It gives us a great joy to know that you enjoyed your stay here at our hotel. Warm welcome back if you plan to visit Stockholm again.

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Excellent location. Good breakfast buffet. Tiny bathroom without enough space for a towel rack.There are five stairs you have to drag your suitcase up to get in.
Stayed 3 nights in Sep 2019
Response from Fellicia on 30 Sept 2019
Thank you for your opinion and your feedback, we take it all to our interests since we are always looking for diferent ways to improve our service and the stay for our guests. We are very happy to hear that you enjoyed the breakfast that we have to offer and wish you a warm welcome back!

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Peggy

Liked: Cleanliness, property conditions & facilities, room comfort
Great location in downtown Stockholm
An historic hotel in the heart of Stockholm. Wonderful breakfast. Loved the large windows and high ceilings. Windows open to a wonderful breeze. The train station is across the street with coffee shop and stores. The hop on hop off bus was just down the street in front of McDonalds. Only complaint was desk staff not helpful when we needed a computer which the hotel was supposed to have and the hot tub was not working. Also be wary of dishonest taxi drivers and always ask their rate before getting in.
Stayed 2 nights in Aug 2019
Response from Fellicia on 16 Sept 2019
Thank you for your feedback, your opinion is very important to us and we apologize for any wrong information regarding the hotel. Welcome back to Hotel Teminus Stockholm.

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The location of this hotel makes getting around very convenient. But the room is small for 2 persons. There is no air conditioner and I have to ask for a fan to get better air circulation. It can be a bit noisy at night if you open the windows.
Stayed 5 nights in Aug 2019
Response from Fellicia on 16 Sept 2019
Thank you for your feedback, your opinion is vvery important to us! And a warm welcome back to Hotell Terminus Stockholm.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
An amazing heritage hotel 5 min walk to city hall and the opera house. 10 min walk to the old town. Central train station across the street. Restaurants and walking only shopping haven 2 min away. Amazing staff tasty breakfast
Stayed 3 nights in Aug 2019
Response from Cecilia on 9 Aug 2019
Thank you for your positive feed back. We are happy you enjoyed Stockholm and staying with us at hotel Terminus!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, great staff, great breakfast.
Stayed 1 night in Jul 2019
Response from Fellicia on 30 Jul 2019
Thank you very much from all of us at Hotel Termius Stockholm, and welcome back!

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stockholm's finest
The reception staff was well informed, very pleasant, and helpful. The breakfast was outstanding. The hotel is located within easy walking of most tourist sites. Rooms were small, but manageable.
Stayed 5 nights in Jul 2019
Response from Fellicia on 26 Jul 2019
Thank you very much from all of us for your comments, and welcome back to Hotell Terminus Stockholm!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Eiji

Liked: Cleanliness
Expensive, but good location
The hotel locates adjacent to the central station. Althugh we arrived at the central station from Staockholm Airpot at 0:30 am by railway(airport express), there were no problems to find out the hotel and check in. It is 5-min. walk to the bridge to the old town, Gamla Stan. Althugh the room rate is not cheap, the location is excellent. From the airport, Arlanda Express is very convenient, not expensive if you buy a group ticket.
Stayed 2 nights in Jun 2019
Response from Fellicia on 22 Jul 2019
Thank you so much for your comments, and welcome back to Hotel Terminus Stockholm.

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasurable stay but beware of pickpockets
A pickpocket stole away my mother's wallet at the entrance of the hotel before we had a chance to check-in to the hotel. Although it was an unfortunate incident, the staffs were very helpful and patient to alert the authorities. As a friendly advise, if somebody tries to narrowly run near you, your belongings might be at risk !!! Other than this incident, it was mostly pleasurable stay. Location is ideal, it's next to the metro, close to Gamla Stan, 2 min to Drottninggatan. Breakfast is good. However, the rooms are warmer during summer because there's no air conditioner and no fan.
Stayed 1 night in Jun 2019
Response from Maria on 18 Jul 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

6/10 Okay

Yulia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from Maria on 18 Jul 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My problem is with Expedia. When I went online to make the reservation, the price quoted was about $143 a night. I didn't make a screen shot of my reservation. When I got to the Hotel, I was told that my reservation cost roughly $250 a night and that was what I had signed up for. I don't know how Expedia communicates to the Hotel, but I feel that Expedia or the Hotel owes me the difference for two nights. I hope to hear back from you soon. David L Swanson 1-304-923-5419
Stayed 2 nights in Jun 2019
Response from Maria on 1 Jul 2019
Dear Sir, The rate should be the same as quoted on your confirmation. There is usually no problem with the rates. If any question please contact us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in he art iof city rigjt a cross from central train station. Only thing is had no air conditioning and in an unusually hot few days in sweden that. Became more important
Stayed 3 nights in Jun 2019
Response from Maria on 25 Jun 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 12 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Good breakfasts Clean
Stayed 2 nights in Jun 2019
Response from Maria on 25 Jun 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Older building,no air conditioning,excellent breakfast...good staff.
Stayed 4 nights in Jun 2019
Response from Maria on 25 Jun 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019
Response from Maria on 10 Jun 2019
Stort tack från alla oss och varmt välkommen åter till Hotel Terminus Stockholm!

10/10 Excellent

Ratanawadee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient. Will stay there again
Stayed 2 nights in Jun 2019
Response from Maria on 10 Jun 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

10/10 Excellent

ngmk, Singapore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Big room with helpful staff. Location is close to train bus and metro
Stayed 2 nights in May 2019
Response from Maria on 10 Jun 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019
Response from Maria on 10 Jun 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, I loved the heated towel rack and bathroom floor! The breakfast was great, a lot of traditional Swedish food.
Stayed 2 nights in May 2019
Response from Maria on 24 May 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great and close to the train and metro station. On-site bar was nice and had a sidewalk patio too. Could have used a tiny bar fridge in the room, but otherwise quite comfortable.
Stayed 4 nights in May 2019
Response from Maria on 24 May 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Maria on 3 May 2019
Stort tack från alla oss och varmt välkommen åter till Hotel Terminus Stockholm!

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel!
This is a great hotel with a perfect location. It’s close to the old town, the newer shopping area and the train station. It’s a very safe area. The staff is nice and the breakfast was yummy! I’d stay here again!
Stayed 3 nights in Apr 2019
Response from Maria on 24 Apr 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of everything. We walked to most places. The metro was right next door. The team was two blocks away. The staff were friendly and helpful, and there was always a bowl of candies and chocolate on the counter. The only negative was that you could hear the rumble of the train. Bit it really wasn’t a problem for us. Definitely worth the price.
Stayed 5 nights in Apr 2019
Response from Maria on 24 Apr 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Maria on 23 Apr 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Maria on 15 Apr 2019
Stort tack från alla oss och varmt välkommen åter till Hotel Terminus Stockholm!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to a subway entrance. Free breakfast was good. Sauna was being worked on so I didn't have a chance to try it.
Stayed 3 nights in Mar 2019
Response from Maria on 1 Apr 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
High ceilings and old fashioned architectural detail work leant the hotel an air of charm.
Stayed 3 nights in Mar 2019
Response from Maria on 26 Mar 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Maria on 29 Apr 2019
Stort tack från alla oss och varmt välkommen åter till Hotel Terminus Stockholm!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and excellent value for money. Highly recommended!
Stayed 1 night in Mar 2019
Response from Maria on 25 Mar 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, walking distance from the old town, the airport bus station, in front of the train station. Very quiet. Old style property. Very friendly and helpful staff. Good and varied breakfast
Stayed 2 nights in Mar 2019
Response from Maria on 11 Mar 2019
Thank you so much, very welcome back to Hotel Terminus Stockholm!

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in Stockholm. It's location is perfect for going anywhere and sightseeing.
Stayed 3 nights in Feb 2019
Response from Maria on 21 Feb 2019
Thank you and very welcome back to Hotel Terminus Stockholm!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Jndndndnfkf
Stayed 2 nights in Jan 2019
Response from Maria on 14 Feb 2019
Stort tack från alla oss och varmt välkommen åter till Hotel Terminus Stockholm!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from Maria on 29 Apr 2019
Stort tack från alla oss och varmt välkommen åter till Hotel Terminus Stockholm!

8/10 Good

pia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Maria on 23 Jan 2019
Tack så mycket för er återkoppling, varmt välkomna åter till Hotel Terminus Stockholm!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Maria on 23 Jan 2019
Tack så mycket för er återkoppling, varmt välkomna åter till Hotel Terminus Stockholm!

10/10 Excellent

Louis, London, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across the road from Centralstation, which is great for the Arlanda Express (airport train). Close to shops, bars, restaurants. A short walk away (across the bridge) to Gamla Stan (Old Town).
Stayed 3 nights in Jan 2019
Response from Maria on 7 Jan 2019
Thank you so much and very welcome back to Hotel Terminus Stockholm!

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018
Response from Maria on 6 Dec 2018
Tack så mycket för er återkoppling, varmt välkomna åter till Hotel Terminus Stockholm!