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Unfortunately I thought there were a few things that fell below expectations. Lots of hairs in the bath, on bed and towels. Breakfast and dining options very limited for vegan guests. The fire alarm also began sounding for several minutes, which was strange and not well communicated if this was a test. The hotel is in a good location but given the other points mentioned it was not comfortable enough to justify returning again.
Nice comfortable room and bed. I slept well. Lovely breakfast.
PAUL
Stayed 1 night in Apr 2024
8/10 Good
Ben
Business traveller
5 Apr 2024
Liked: Cleanliness, staff & service
Could be 9 or 10 except for two things: water too hot. Turned shower wrong way to turn it off and was scolded. 2. Scrambled eggs not good at all. More milk than egg. 6 or 7/10 overall as a result.
This hotel hasn't changed the decor or carpets since it was built in the 1970's. The room wasn't very clean and the bed was probably the original one as not very comfy with flat pillows. With the wind the room door was rattling all night and even thought the radiator was turned off it was extremely hot.
The stay was good, the staff were helpful and welcoming.
In the bathroom several items were in need of attention, loose fittings etc, these were reported to reception on departure. Otherwise all o.k.
Staff at the hotel were very friendly and exceptionally helpful. Full marks all around.
There is easy access to the town and ample parking onsite. The room was warm and comfortable but unfortunately, I had to try three rooms before I found the one with the least background noise (entirely from internal machinery). I am a light sleeper and even room number three was just a bit too noisy. Good restaurant and very good bar, both with great service. Breakfast was a bit thin on choices, but was adequate overall.
Well priced, great room dinner was nice but breakfast a bit chaotic.
However there was no water this morning in my bathroom. At all. Not great.
Staff didn’t seem at all bothered.