19 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
COULD IMPROVE ON SILLY RULES
Overall a nice place, lovely staff and a very nice breakfast choice. However we had a couple of issues We had a long and stressful journey and on arrival my husband was very much looking forward to get a cold beer and relax with a cigar. However we were told that he wasn't allowed to have a drink in the smokers area - so either a drink or a smoke. When ordering our evening meal, I asked if my potatoes could be replaced with anything else, because I don’t eat potatoes and the friendly waitress pointed out that nothing on the menu could be changed but they could leave it off the plate and I could order anything at an extra cost, which I did. I paid a lot for a piece of fish and a bowl of leaves (I ordered a salad) We have our own business and we go to great lengths to try and please our customers. The above complaints do not seem like much but it made the difference between us returning and/or recommending the hotel to any of our friends.
Stayed 1 night in Jul 2021