BBQ/picnic Area

Reviews of Motel Stawell

2.5 out of 5
Motel Stawell
21 Longfield Street, Stawell, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 93 reviews" "
Rating 8 - Good. 35 out of 93 reviews" "
Rating 6 - Okay. 13 out of 93 reviews" "
Rating 4 - Poor. 0 out of 93 reviews" "
Rating 2 - Terrible. 5 out of 93 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped and very clean all you would expect in a budget motel.
Stayed 1 night in Jan 2024
Response from H Parekh on 21 Jan 2024
Thank You Phillip for your appreciation, We are looking forward to seeing you at Motel for your next stay.H Parekh

8/10 Good

Vaughan

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from H Parekh on 21 Jan 2024
Thank You Phillip for your appreciation, We are looking forward to seeing you at Motel for your next stay.

6/10 Okay

Afshan

Travelled with family
Liked: Cleanliness
Room wasn’t properly cleaned. Carpet was dusty. Wifi wasn’t working. And bedding was very old and was turning yellow.
Stayed 1 night in Jan 2024

6/10 Okay

Maree, Frankston

Liked: Cleanliness
Disliked: Amenities
The room was super clean and comfortable, check in was easy. This motel is located on a main road so the noise from passing trucks is very loud. The gardens and outdoor area are neglected and unusable. Inconvenient location if you do not have your own transport. But...this was the cheapest place in town.
Stayed 1 night in Dec 2023

8/10 Good

Cara

Stayed 6 nights in Nov 2023

10/10 Excellent

Cameron

Stayed 1 night in Nov 2023
Response from H Parekh on 2 Dec 2023
Thank you very much for your awesome reviews. We are heartily appreciating for sharing your staying experience at Motel Stawell. We are looking forward to host you for your next stay at our motel.

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
If you are strapped for places to stay this one is ok
Stayed 1 night in Nov 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
The room and facilities were fine but being on the highway the constant, loud and incessant noise of the transport traffic made it impossible to sleep! Never again!
Stayed 1 night in Nov 2023
Response from Parekh on 16 Nov 2023
Thank you Trevor for your great appreciation. Looking forward to seeing you for your next stay at Motel Stawell. Cheers:)

6/10 Okay

Selvadurai

Travelled with family
Bathroom floor dirty Shower very dirty in the corners
Stayed 2 nights in Nov 2023
Response from Parekh on 16 Nov 2023
Hello Selvadurai, We have addressed the issue and getting this sorted through our house keeping staff.Thanks for your improvement identify. Looking forward to serve you in a better way next time.

2/10 Terrible

BRYAN

Stayed 2 nights in Oct 2023
Response from H Parekh on 2 Dec 2023
Hello Bryan,We are sorry to hear that you have not pleasant experience at the motel. As a management we will address the area you want an improvement. Thanks

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from H Parekh on 19 Oct 2023
Hello guest,We would love to hear which area you would like an improvement. Let us connect and we will make sure of your comfort on your next stay.

6/10 Okay

Sally

Travelled with family and small children
Liked: Staff & service
The rooms has been modernised but our toilet door didn’t shut, the shower grate was in level and lots of dust and loose plaster.
Stayed 1 night in Oct 2023
Response from Manager on 19 Oct 2023
Hello Sally, We have inspected the room you stayed, attended the room on the same day and we are continuously monitor the rooms, there is no such complains came up until.

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from H Parekh on 19 Oct 2023
Thank you, Fiona, for your reviews. We are looking forward to seeing you for your next stay at Motel Stawell again.

10/10 Excellent

Shane

Stayed 1 night in Sep 2023
Response from H Parekh on 26 Oct 2023
Thank you very much for keeping us motivated by this fantastic review. We apricate your reviews and looking forward to seeing you on your next Stay at Motel Stawell.

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff were nice, but i was charged $30 more than the price stated on Wotif.
Stayed 2 nights in Sep 2023
Response from Parekh on 1 Oct 2023
Hello Peter, we are thanking you to share your good staying experience. Your booking came to us through different channels instead of one you did mention. They may have charged you their top up internally , which capped price reflects to your end.Next onwards, Please contact us before you make any payments and we may helps you to match the price.Thanks, Motel Stawell

10/10 Excellent

Gerben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Parekh on 23 Aug 2023
Hello Gerban, We heartily apreciate your 5 stars all around, we will keep continuing our efforts to give you best comfort and services in future as well. Thanks for staying at Motel Stawell, we are looking forward to welcoming you for your next stay.Thank You,

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2023
Response from Motel Stawell on 15 Aug 2023
Thank you for the kind review Donna, we're glad you enjoyed your stay.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Early check in was arranged without any hassles.
Stayed 1 night in Jul 2023
Response from Motel Stawell on 28 Jul 2023
Thank you for the great review score Peter. We're glad you enjoyed your stay.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stop over for us, comfortable and no hassles
Stayed 1 night in Jul 2023
Response from Motel Stawell on 13 Jul 2023
Thanks for the great review Michael, we appreciate the kind score and are glad you enjoy the motel.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel.
Stayed 1 night in Jul 2023
Response from Motel Stawell on 13 Jul 2023
Thanks for the nice review Patricia, we're glad you enjoyed your stay.

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
On the main highway between Adelaide and Melbourne. A bit of traffic noise. Although there was no apparent need for trucks to use exhaust brakes ( uphill slope on approach into town) some cowboys seemed to enjoy waking everybody. Not motels fault but nevertheless annoying.
Stayed 1 night in Jul 2023
Response from Motel Stawell on 13 Jul 2023
Thanks for the kind review Phillip, we're glad you enjoyed our motel and hope to see you again.

8/10 Good

Chen

Stayed 1 night in Jun 2023
Response from Motel Stawell on 13 Jun 2023
Thanks for the great review Chen, we're glad you enjoyed your stay. We hope to see you again soon.

8/10 Good

Ravi

Liked: Staff & service
Noisy at night. Otherwise nice place.
Stayed 2 nights in Jun 2023
Response from Motel Stawell on 11 Jun 2023
Thanks for the kind review Ravi. We're glad you enjoyed your stay and hope to see you again next time you're in Stawell.

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Very with the stay. Only slightly marred by cutoff of water supply by gas workers nearby . Couldn't have a morning shower . But we would stay there again. Managers are polite and keen
Stayed 1 night in May 2023
Response from Motel Stawell on 6 Jun 2023
Thanks for the kind review Robin, we're glad you enjoyed your stay.We apologise again for the water issue, unfortunately it was out of our control.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2023
Response from Motel Stawell on 25 May 2023
Thanks for the great review Ian. We hope to see you again

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed Plenty of hot water Very clean Reverse cycle air con warmed well Staff very helpful
Stayed 1 night in May 2023
Response from Motel Stawell on 22 May 2023
Thanks for the nice review Ross. We're happy you liked your room and enjoyed your stay.

10/10 Excellent

Danny

Stayed 3 nights in May 2023
Response from Motel Stawell on 17 May 2023
Thanks for the great review Danny, we're glad you enjoyed your stay

10/10 Excellent

Ngaire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely on arrival, room was welcoming, bed very comfortable, heating excellent and location very convenient.
Stayed 1 night in May 2023
Response from Motel Stawell on 8 May 2023
Thanks for the wonderful review Ngaire, we're glad you enjoyed your stay

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The wi-fi very weak Otherwise no other complaint
Stayed 1 night in Apr 2023
Response from Motel Stawell on 19 Apr 2023
Thanks for the great review Paul, we're glad you enjoyed your stay with us.

2/10 Terrible

Paul

Stayed 1 night in Apr 2023
Response from Mason - Motel Stawell on 18 Apr 2023
Hi Paul,I understand that your review score is based solely on the fact we were unable to provide you a full refund on your reservation you failed to show up for, rather than the quality of our rooms. As per the cancellation policy you agreed to when booking with us, we were entitled to your entire room rate for your reservation, however were able to waive half of that fee even though we were unable to sell your room on the night you failed to arrive. If you knew you were not planning to honour your reservation with us, a simple phone call to our reception to notify us would have sufficed, rather than not advising us at all and reserving a room we could have sold to another guest.

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable… nice friendly staff. Just noise of trucks on road a bit load but slept ok anyway.
Stayed 1 night in Apr 2023
Response from Motel Stawell on 15 Apr 2023
Thanks for the kind review Steve, we're glad you enjoyed your stay!

8/10 Good

Judy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good, but on the highway so quite noisy during the night.
Stayed 1 night in Mar 2023
Response from Motel Stawell on 2 Apr 2023
Thanks for the kind review Judy, we're glad you enjoyed your room

8/10 Good

Louise

Stayed 1 night in Mar 2023
Response from Motel Stawell on 15 Apr 2023
Thanks for the review Louise, we hope you enjoyed your stay.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Later checkin available
Stayed 1 night in Mar 2023
Response from Motel Stawell on 18 Mar 2023
Thanks for the kind review Elizabeth, we're glad you enjoyed your stay

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Motel Stawell on 8 Mar 2023
Thanks for the great review Andrew, we're glad you enjoyed your stay

8/10 Good

Leigh Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An average country motel.
Pleasant motel in good clean condition and friendly staff but the noise of the heavy transport on the highway was a little disturbing.
Stayed 1 night in Feb 2023
Response from Motel Stawell on 8 Mar 2023
Thanks for the kind review Leigh

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service
Stayed 1 night in Dec 2022
Response from Motel Stawell on 13 Dec 2022
Thanks for the great review Jason, glad you enjoyed your stay.

10/10 Excellent

Ben

Stayed 1 night in Nov 2022

2/10 Terrible

Daniel

Stayed 1 night in Oct 2022

8/10 Good

Stephen

Stayed 1 night in Oct 2022
Response from Motel Stawell on 5 Oct 2022
Thanks for the good review score Stephen, we're glad you enjoyed your stay

6/10 Okay

Geoffry, Ridleyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road noise was loud when trying to sleep
Stayed 1 night in Sep 2022
Response from Motel Stawell on 30 Sept 2022
Hi Geoffry, thanks for providing your review.Unfortunately we can't do much about the traffic noise as we are located on the main road. We hope you enjoyed your room anyway

8/10 Good

tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in Sep 2022
Response from Motel Stawell on 26 Sept 2022
Thanks for the kind review score Tony

8/10 Good

Lois

Stayed 1 night in Sep 2022

10/10 Excellent

Bikramjeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great access to Grampians and all the shops in the town.
Stayed 1 night in Sep 2022
Response from Motel Stawell on 24 Sept 2022
Thanks for the great review Bikramjeet, we're glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Raymond

Stayed 1 night in Sep 2022
Response from Motel Stawell on 19 Sept 2022
Thank you for the great review Raymond, we're glad you loved your stay

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again. Great overnight stay. Very friendly manager.
Stayed 1 night in Aug 2022
Response from Have a Kip on 22 Aug 2022
Thanks Kerri.Really appreciate your feedback.You are welcome back any time.

10/10 Excellent

Mahalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

sue

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2022

8/10 Good

Karyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly efficient staff Room well appointed and good size Unfortunately shower floods entire bathroom!
Stayed 1 night in Jul 2022
Response from Motel Stawell on 6 Aug 2022
Thanks for the nice review Karyn, we're glad you enjoyed the room.

6/10 Okay

Amana

Travelled with family
Liked: Cleanliness
I chose to pay on arrival however was told on check in that my card had been charged that morning. Lots of road noise, we were in room 2, so not a lot of sleep. Room was ckean and tidy, bathroom was very nice and spacious.
Stayed 1 night in Jul 2022
Response from Motel Stawell on 25 Jul 2022
Thanks for the review Amana. We're glad you enjoyed the room as a whole. As we are on the highway, unfortunately there is some road noise so we're sorry to hear you didn't get much sleep. We had charged your credit card that morning as you had passed the 24hr free cancellation policy as stated in our terms and conditions when you book.