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Reviews of Hvar [PLACESHOTEL] by Valamar

3 out of 5
Hvar [PLACESHOTEL] by Valamar
Naselje Helios 6, Stari Grad

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 74 reviews" "
Rating 8 - Good. 21 out of 74 reviews" "
Rating 6 - Okay. 7 out of 74 reviews" "
Rating 4 - Poor. 4 out of 74 reviews" "
Rating 2 - Terrible. 3 out of 74 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

laura

Stayed 1 night in Sep 2023
Response from Hvar [Places Hotel] by Valamar on 23 Oct 2023
Dear Laurathank you for an amazing and high score of our hotel. We are so happy to read that you have enjoyed your stay with us. We are looking forward to welcome you back again.Kind regardsIvana KrezoGeneral Manager

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities, room comfort
Not sure we would return.
Not sure if we would return. Positives are breakfast was good and varied, location is good if you want somewhere beautiful and quieter but then the hotel counteracts that with playing awful loud music. Paid extra for sea view to only see trees. Rooms are tiny and bathrooms have not been updated in the refurb, just tiles painted. The food was pretty awful for lunch/dinner and they had run out of most things on our last night due to a delivery/order mix up. Service was also hit and miss. Our shower didn’t drain and they did sort it promptly, however on the day we arrived they were very unhelpful with providing support with getting from Stari Grad ferry port - the shuttle bus was booked in for service so tough luck we were on our own. They should have provided discounted taxis for guests if the shuttle (advertised on their website) was out of service.
Stayed 3 nights in Sep 2023
Response from Hvar [Places Hotel] by Valamar on 2 Oct 2023
Dear Hayleythank you for choosing our hotel for your holidays and for writing this review. We appreciate all of our guests feedback as we use it to better our standard of service and offer. We hope that you will give us another chance where we will prove that we are truly a great place to be.Kind regardsIvana KrezoGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect late summer break away
Pleasant stay with everything you need and more for an island break away. Hotel has loads of activities which we didnt even get to as we were exploring all the other things on the island and neighbouring islands
Stayed 3 nights in Sep 2023
Response from Hvar [Places Hotel] by Valamar on 29 Sept 2023
Dear sir/madamwe thank you for staying with us and for writing this review. We are so happy that you have enjoyed in what we offer our guest and we hope to welcome you back again.Kind regardsIvana KrezoGeneral Manager

2/10 Terrible

Elliot

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most disappointing and worst resort experience of my life. This place is a total joke of a hotel. Very few staff that only service you via a QR code ordering system. Broken A/C in the unit where we were given generic responses but it never got fixed during our stay. Snarky responses from staff. Sunbeds (the only seating) that are part of the hotel near the water are additional charges. Exteremely far away from downtown Hvar with cabs that charge you 80 euro to get back and forth from the hotel.
Response from Hvar [Places Hotel] by Valamar on 2 Oct 2023
Dear Elliotwe appreciate you taking the time to review your recent stay with us. We are extremely sad to see how unhappy you were with our hotel and we sincerely apologize as it is not our standard of service that we often offer our guests. We will use your comments to go over our procedures and improve.Kind regardsIvana KrezoGeneral Manager

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
After the crowds of Split, Places was the perfect resort for our group of 8. The property is thoughtfully curated for young people and young at heart. Great technology is used throughout the experience. We saw a lot of firsts at this resort. Also, the included breakfast was a hit. It was fantastic. The rooms are small but efficiently designed. We could not think of a more magical place to stay in Hvar. Stari Grad was so much better than staying in the extremely busy Hvar Town.
Stayed 3 nights in Sep 2023
Response from Hvar [Places Hotel] by Valamar on 19 Sept 2023
Dear Michaelthank you for choosing our hotel for your vacation and for leaving such a beautiful review. We are so happy that you found our hotel to be great and that you were satisfied with your stay.We hope that you will choose us again for your holidays.Kind regardsIvana KrezoGeneral Manager

2/10 Terrible

Amber

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad food. Noisy rooms. Staff was not happy at all and one night we waited about 20 mins to get a watered down drink. We both got sick after being there.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not quite how it was marketed
This hotel did not live up to the marketing campaign. This is a party place, for example we used the noisy air con system to drown out the music outside at 11pm. At £200 + per night it is very expensive and not a place for relaxing. The beds are uncomfortable and rooms look like a slightly upgraded premier inn. The bathroom did not have a refurb and brown paint slapped on the tiles. If you’re a young couple and looking for a party scene it would be a great place to go however if you’re looking for some tranquil and chill, it is not. The food was expensive so your 25 euro allowance disappears instantly. Although, having said this, the food was good quality and the breakfast selection was epic. Strari grad is a beautiful village but the Americanised hotel does not match with the beautiful character of the village it is and the respect it deserves. The hotel location means it is only a nice scenic 10 minutes walk.
Stayed 2 nights in Sep 2023
Response from Hvar [Places Hotel] by Valamar on 16 Sept 2023
Dear sir/madam,we thank you for booking our hotel Hvar PlacesHotel by Valamar and for taking the time to write this feedback.We are sad to read that you were not happy with our hotel and our concept. We do strive to provide all our guests with unbelieveable experience while they are staying with us. We must mention that all our prices are in accordance with other restaurants and bars in the area. We hope that despite this you will give us another chance and visit us again in the future.Kind regardsIvana KrezoGeneral Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Avoid
Before you start reading this I am working my way through 7 excellent reviews of our travels around Croatia for our honeymoon. We selected to stay here for 2 nights and it was the low point of our travels. The name and photos of the room we chose were very misleading. Described as “seafront” but not at all close to the sea our room was on the ground floor looking out onto some grass with no view of the sea at all, we had to keep our curtains draw to stop people walking past looking into our room. It was also incredibly small and cramped, we could not open our suitcases on the floor. The ok looking bathroom in the photos was not what we got at all. It was tiny, with a leaking shower, with the most basic of everything. I have given a high rating for this hotel being eco friendly, this is based on the fact that they have a single bar of soap wrapped in cardboard that serves as your hand soap, body wash, shampoo and conditioner. Despite being eco-friendly this isn’t pleasant for guests. At the front desk they offer shuttles into town and to the ferry port but these run so irregularly it’s not really an option. The pool was nice until they started playing loud house music that you couldn’t escape. Staff are generally uninterested and the whole hotel seems to be designed around as little interaction with guests as possible. Breakfast selection was good as was location Ultimately, our time here was the low point of our honeymoon despite being in the most beautiful area. Avoid.
Stayed 2 nights in Sep 2023
Response from Hvar [Places Hotel] by Valamar on 9 Sept 2023
Dear sir/madam,thank you for booking our resort for your vacation and for taking the time to write this review. I am so sorry to hear of your disappointment. This is certainly not indicative of the level of service we strive to provide for all of our guests and I would like to speak with you personally in regards to your recent stay. Kindly contact me directly at ivana.krezo@valamar.com and I will be more than happy to speak with you directly and to hear more about this experience.Kind regardsIvana KrezoGeneral Manager

6/10 Okay

rocio

Travelled with group
Far and expensive to Hvar, 2€ charge for beach towel change (so if it was dirty and you stayed 5 days, you had to keep or pay), no phone in room so you have to go downstairs every time you need help or are missing towel or things in room), not much variety of food
Stayed 4 nights in Aug 2023
Response from Hvar [Places Hotel] by Valamar on 30 Aug 2023
Dear Rociothank you for taking the time to write this review. We are happy that you enjoyed some of our services but are sad to read that you were unhappy with our towel exchange surcharge and that we do not have a phone in the room. As we are a hotel who is very environmentally concious, the extra charge for a towel exchange is to spread the awareness of saving energy. Regarding the phone not being in the room, our reception is available to all our guests via the chat option in our Places App that helps our guests keep informed regarding everything. So I do apologize that this was not clearly communicated to you.Despite this, I do hope you will give us another chance and visit us again.Kind regardsIvana KrezoGeneral Manager

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great place, overly expensive
Really nice place. Very expensive to buy food and drinks. A little bit isolated. Dodgy electrics in every room
Stayed 3 nights in Jul 2023
Response from Hvar [Places Hotel] by Valamar on 21 Jul 2023
Dear Jonathanthank you for booking Hvar PlacesHotel by Valamar and for writing this review. We are happy to read that you have mostly enjoyed your stay with us, but are sad to read comments about our prices. Our prices are directly related to the high quality of our products and services that we offer to our guests. I understand that this may seem expensive, but our prices are competitive compared to other hotels that offer similar services.We hope that you will choose us again for your holidays and are looking forward to the opportunity to welcome you back again.Kind regardsIvana KrezoGeneral Manager

8/10 Good

Kirk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Hvar [Places Hotel] by Valamar on 21 Jul 2023
Dear Kirkthank you for letting us know how your recent stay was in our hotel.We hope to welcome you back again and to get the opportunity to turn this rating into a much higher one, as we always strive to exceed our guests expectations.Warm regardsIvana KrezoGeneral Manager

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. One of the best hotels I’ve ever stayed in. Highly recommended. My daughter and I danced to an excellent DJ. The pool area and location is fabulous.
Stayed 1 night in Jun 2023
Response from Hvar [Places Hotel] by Valamar on 1 Jul 2023
Dear Sandrathank you for booking Hvar PlacesHotel by Valamar and for taking the time to write this wonderful review. We are so happy to read that you have enjoyed your stay with us and had such a great time.We hope you will choose us again for your vacation.Kind regards,Ivana KrezoGeneral Manager

10/10 Excellent

Yan wah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and friendliness Hotels credits to food and drinks The whole hotel facility and comfort
Response from Hvar [Places Hotel] by Valamar on 30 Jun 2023
Dear Yanthank you for taking the time to let us know how your recent stay was with us at Hvar PlacesHotel by Valamar. It is great to read that our guests leave happy with long lasting memories.We hope that you will choose to visit us again.Kind regards,Ivana KrezoGeneral Manager

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Had an absolute amazing time at this hotel last week, the location right next to the beach was brilliant. The pool is an amazing way to have a relaxing time. Although slightly on the small side, the rooms were very clean and having a balcony was nice. The spa was very enjoyable and also very well priced.
Stayed 5 nights in Jun 2023
Response from Hvar [Places Hotel] by Valamar on 30 Jun 2023
Dear Harryon behalf of our Hvar PlacesHotel by Valamar team we thank you for such a wonderful review and high score of our hotel. We are happy to see that you have enjoyed your stay and that you have made lasting memories.Looking forward to welcome you back at Hvar PlacesHotel by Valamar.Warm regardsIvana KrezoGeneral Manager

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience at Places. It is a beautiful property with a great vibe. What made it even more enjoyable was the staff. Martha was wonderful and gave great tips on places to visit. Miheala was a great concierge and planned a wonderful wine tasting excursion for us. We had an issue with my bank card and Marissa went above and beyond to fix it. I cannot say enough about the team of people working in the hotel!
Stayed 4 nights in May 2023
Response from Hvar [Places Hotel] by Valamar on 27 Jun 2023
Dear Heatherit is so wonderful to read that our guests take home such beautiful memories. Thank you for taking the time to write this lovely review. We are so proud of our wonderful employees and are delighted when our guests notice their hardwork and professionalism. We hope that you will choose us again for your future travels.Kind regardsIvana KrezoGeneral Manager

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buffet breakfast was good, lots of selection. The ordering was awkward at first but once you figured it out was fine. Easy walk into Stari Grad
Stayed 4 nights in Jun 2023
Response from Hvar [Places Hotel] by Valamar on 18 Jun 2023
Dear JulieThank you so much for such wonderful feedback of your recent stay at Hvar [Places Hotel] by Valamar. We are happy to read you have enjoyed our hotel and ammenities.We are looking forward to welcome you back again at Hvar [Places Hotel] by Valamar.Kind regards,Ivana KrezoGeneral Manager

6/10 Okay

Juliette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in May 2023
Response from Hvar [Places Hotel] by Valamar on 22 Jun 2023
Dear Juliette,Thank you for choosing Hvar Places Hotel by Valamar and taking the time to share your experience. We give our utmost to make our guests' stay with us a pleasant and memorable experience. It is from feedback like yours that points us in the right direction in our effort to constantly improve. We work hard to deliver an exceptional guest experience, and we are sorry that you feel that in this case that we fell short.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great experience that so many of our guests have had. Warm regards,Ivana KrezoGeneral Manager

10/10 Excellent

Gayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay!! This hotel is fantastic and I wouldn’t hesitate to stay again. The half board concept works fantastically and allows complete flexibility. The food is very good and breakfast included also fantastic, this is buffet style but includes everything from continental to cooked to oysters to fresh juices and more!! The rooms are clean. The staff really make this place, always very helpful. The entire hotel pretty much runs off an app you download on checkin so that may cause some people issues although I am sure the staff would help. We had issues with transfer when we arrived however on the way back to the ferry the hotel organised this and was only 5 euro each so would definitely recommend contacting them to do both ways.
Stayed 3 nights in May 2023
Response from Hvar [Places Hotel] by Valamar on 18 Jun 2023
Dear Gayla,Thank you for this wonderful review of your recent stay with us. It gives us great pleasure to read our guests are leaving happy and with great memories. Thank you also for recognizing our wonderful staff as we believe they are truly the cornerstone of our hotel.We are looking forward to the opportunity of being your hosts again and hope that it will be soon.Kind regards,Ivana KrezoGeneral Manager

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stari Grad Gem
Fantastic resort with spacious, clean, quiet rooms. Beach area is nice with a shower. Free extensive breakfast and 25 Euro voucher per person per day for food and drinks. Staff was polite and helpful. Only complaint is that they charge guests extra for umbrellas and chairs on the resort property on their own beach. That wasn’t cool.
Stayed 2 nights in Sep 2022
Response from Boris on 10 Oct 2022
Dear Neil,Thank you staying at Hvar [Places Hotel] by Valamar and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories.We hope to welcome you at our hotel again.Best regards,Boris DušaGeneral Manager

10/10 Excellent

Morgan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities at this resort are amazing! The access to both sea and pool are awesome, food/drinks are great and the staff were so helpful. Amazing experience! We loved the shuttle access to hvar town and the walking distance to Stari grad!
Stayed 3 nights in Sep 2022
Response from Boris on 10 Oct 2022
Dear Morgan,thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Hvar [Places Hotel] by Valamar so much. We hope to welcome you again at our hotel.Best regards,Boris DušaGeneral Manager

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Boris on 10 Oct 2022
Dear Gabriel,Thank you for staying in Hvar [Places Hotel] by Valamar.We hope you will visit us again in the near future.Best regards,Boris DušaGeneral Manager

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Excellent surrounding and service from all staff. Will definitely be back. Xx
Stayed 2 nights in Aug 2022
Response from Boris on 10 Oct 2022
Dear Jo,Thank you for staying in our hotel and for your nice review.We are glad that you were satisifed with our hotel service.Hope you will visit us again in the near future.Kind regards,Boris DušaGeneral Manager

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic, stylish and great value for money
We thoroughly enjoyed our stay here and can’t recommend it highly enough. We travelled as two couples in our thirties and found many other guests were a similar age profile to us. The hotel itself was is very stylish - perfect for those Instagram shots! It’s set in a great location, about a 15-20 minute walk into quaint Stari Grad and right on edge of the sea, so you can easily jump in and cool off. Stari Grad is a lovely town and we explored there a couple of evenings and had some lovely meals. I’ve stayed in Hvar town before and this is definitely more chilled and suitable for families. The food at the hotel was great. Loads of choice at breakfast and we were very impressed you could help yourself to sparkling wine! The flexi-board option worked well and we found there was plenty of choice. Each afternoon there was a DJ by the pool which is in keeping with the vibe of the hotel but in the afternoons we found the bass a bit heavy. It would be great to have a bit more of a chilled vibe for the afternoons by the pool. The staff were all great. We found check in/out a little time consuming, especially when checking out with additional charges for food and drink to the room. Overall this is a great hotel and with the flexi credit, we felt it was really good value for money.
Stayed 5 nights in Jun 2022
Response from Gm on 7 Jul 2022
Dear Amy, Thank you for your amazing review. We are glad that you were satisfied with our hotel and service. We hope you will visit us again in the near future. Kind regards, Boris Duša General Manager

10/10 Excellent

Benjamin

Stayed 3 nights in Jun 2022
Response from Lucija on 20 Jun 2022
Dear Benjamin, Thank you for staying in our hotel and for your high rating. We hope you will visit us again in the near future. Kind regards, Hvar Places hptel by Valamar team

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All over very impressed with this fabulous new hotel! Pool and garden lounging is amazing - even three hot tubs for you to use! Breakfast buffet is great huge selection. The cocktails were a real highlight! Dinner is a bit disappointing, it’s self service and can get very hectic on a busy night and sometimes you can wait for 20 mins standing to be served then a 30-60 minutes waiting to collect your food. Ruins the feeling of dining out to be honest - more like a fast food restaurant. Food was ok near enough the same menu every night. Hotel is expanding and a lot of building work surrounding the hotel but we never even noticed until you walk down the coastal path towards town (which takes about 10-15 mins). We thoroughly enjoyed hiring one of the kayaks and kayaking to Vaiana beach for lunch. Staff very friendly and helpful and we even decided to book an extra night!
Stayed 2 nights in Jun 2022
Response from Lucija on 18 Jun 2022
Dear Amelia, Thank you for your nice review. We are glad that you were satisfied with our hotel and service. We hope that you will come again in our hotel. Best regards, Hvar Places Hotel by Valamar team

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it!
Rooms were functional but comfortable, although paid for a "superior" size room it was still on the small side. We had the half board flexi package which we could use for eating lunch/dinner & for drinks, which we liked. Breakfast was excellent. Lovely pool area and access to the beach, liked the location 15 minute walk to Stari Grad, or hotel boat taxi.
Stayed 4 nights in Sep 2021
Response from Lucija on 8 Oct 2021
Dear Clare, thank you for taking the time to write this lovely review. We hope to welcome you again at Hvar [Places Hotel] by Valamar. Warm regards, Hvar [Places Hotel] by Valamar team

10/10 Excellent

Stefania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, chilled hotel in Stari Grad.
Stayed 4 nights in Sep 2021
Response from Lucija on 8 Oct 2021
Dear Stefania, thank you for staying with us and for posting your nice feedback. We are happy to see that you enjoyed your stay with us and that you loved our services. We hope to have the opportunity to welcome you again. Kind regards, Hvar [Places Hotel] by Valamar team

2/10 Terrible

Craig

Stayed 6 nights in Aug 2021
Response from Lucija on 8 Oct 2021
Dear Craig, Thank you for choosing Hvar [Places Hotel] by Valamar and for your rating. We hope that you will visit us again. Best regards, Hvar [Places Hotel] by Valamar team

6/10 Okay

Sophie

Stayed 2 nights in Aug 2021
Response from Lucija on 8 Oct 2021
Dear Sophie, Thank you for staying at our hotel and for your rating. We hope that you will visit us again soon. Kind regards, Hvar [Places Hotel] by Valamar team

10/10 Excellent

Lukas

Stayed 3 nights in Aug 2021

10/10 Excellent

Karolina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel - close to the beach
Stayed 5 nights in Aug 2021
Response from Lucija on 8 Oct 2021
Dear Karolina, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Hvar [Places Hotel] by Valamar so much. We hope to welcome you again at our hotel. Warm regards, Hvar [Places Hotel] by Valamar team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Enjoyable stay, good location Lovely staff Menu could do with allergens but staff is always happy to check for you A water fountain would be helpful
Stayed 2 nights in Aug 2021
Response from Lucija on 7 Oct 2021
Dear Guest, Thank you for sharing your experience with all of us. Hopefully, we will see you at Hvar [Places Hotel] by Valamar again soon. Sending you warm regards from Stari Grad, Hvar [Places Hotel] by Valamar team

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hvar
Nice, comfortable and stylish place for a pleasant stay on the island of hvar. Efficient service and staff always helpful. One detail, a safe in the rooms would be appreciated.
Stayed 4 nights in Aug 2021
Response from Lucija on 7 Oct 2021
Dear Nicolas, Thank you for staying at HVAR [PLACESHOTEL] by Valamar and for your lovely feedback. We hope to have the chance to welcome you back. Kind regards, HVAR [PLACESHOTEL] by Valamar team

6/10 Okay

Verified traveller

Travelled with family
Overall a nice hotel better for adults than families. Family rooms very small and air conditioning took a while to kick in. Considering it’s a new hotel still areas that need to be finished not as clean as other Valamars we’ve stayed in number of stains on corridor carpets that could have been cleaned
Stayed 6 nights in Jul 2021
Response from Lucija on 17 Aug 2021
Dear Guest, Thank you for your review. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back. Best regards, Hvar[PlacesHotel] by Valamar team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, right on the ocean. The only complaint was the small amount of chairs and seating around the pool and ocean. People were coming to the pool very early in the morning to put their towels on chairs, otherwise they wouldn’t have a place to sit. That is my only complaint. They need more seating- lounge chairs.
Stayed 1 night in Jul 2021
Response from Lucija on 17 Aug 2021
Dear Guest, Thank you for taking the time to write this lovely review. It is wonderful ti hear such positive feedback. It would be a real pleasure to receive your visit again and we look forward to the opportunity. Best regards, Hvar[PlacesHotel] by Valamar team

8/10 Good

Irina

Liked: Staff & service, property conditions & facilities, room comfort
Refurbished hotel, quiet location
The room was refurbished, it looks very nice, except the bathroom showing signs of aging. The room was not cleaned up every day. We chose the flexi bonus program, which allows you to spend your money for the meals you prefer from the daily menu. The food is not expensive, but there is room for better taste. The dining room and the pool area are renewed, with a beautiful architecture.
Stayed 7 nights in Jul 2021
Response from Lucija on 4 Nov 2021
Dear Irina, Thank you for your lovely review. Please be rest assured that your feedback is very important to us, and that your comments are well noted and passed onto our team. We really look forward to having the pleasure of welcoming you back in the near future. Warm regards, Hvar [Places Hotel] by Valamar team

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Lucija on 4 Nov 2021
Dear Evelyn, Thank you for your high rating. It will be a pleasure for us to welcome you again in the future. Best regards, Hvar [Places Hotel] by Valamar team

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Got another room as booked in terms of size and lokation
Stayed 3 nights in Jun 2021
Response from Lucija on 9 Jul 2021
Dear Guest, Thank you for choosing Hvar [PLACESHOTEL] by Valamar and for sharing your experience. We are sorry to read that you were not satisfied with our service. We always strive to provide the best possible guest service and we will discuss and use your comments to improve. Warm regards, Hvar [PLACESHOTEL] by Valamar team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and service. Always helpful. Special thanks to Luka at reception🙏 Nice hotel but room are very tiny, so might be overpriced for what you get.
Stayed 2 nights in Aug 2020
Response from Lucija on 8 Mar 2021
Dear Guest, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and thank you for your kind words and recommendation. We will convey your kind remarks to Luka. We hope to welcome you again at our hotel. Warm regards, Lavanda Hotel team

8/10 Good

Willemijn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ik zou er zeker terug gaan maar niet in de voorlaatste week dat ze dichtgaan (einde seizoen) Veel basis dingen waren op of raakte op in de week die we er waren. Het personeel leek ook op hun laatste benen te lopen of ze kende geen glimlach of aardige communicatie. In het restaurant waren 2 mensen heel aardig, maar toonde ook moe. 1 barman was top, de andere waren ook moe of waren gewoon niet echt mensen met een smile. Verder fijn hotel en zwembad. Bedjes aan zee moest je betalen. Eten prima, veel te zout, maar dat is overal. Bestellen zonder extra zout was redelijk te doen. Kamer (Msize) prima.
Stayed 7 nights in Sep 2023
Response from Hvar [Places Hotel] by Valamar on 29 Sept 2023
Dear Willemijinthank you for taking the time to write this lovely review. We are happy that you have enjoyed your stay with us and that we have gained another loyal guest.Looking forward to your next visit.Kind regardsIvana KrezoGeneral Manager

10/10 Excellent

ingrid Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disfrutando en Hvar
Muy buen hotel , tiene todo para un súper descanso , el hotel hermoso el desayuno súper variado y te dan 25 us por persona para usar por día en comidas o bebidas y la verdad los precios no son nada caros , tienen un Trasporte a Hvar town por 10 euros y la playa es muy linda .. El pueblito de stari grad encantador Muy recomendado
Stayed 2 nights in Aug 2023
Response from Hvar [Places Hotel] by Valamar on 15 Aug 2023
Dear Ingrid Mariawe thank you for choosing our wonderful hotel for your holidays and for taking the time to write this lovely review. We are so happy to read that you have fully enjoyed our hotel and facilities, and that we helped you create long lasting memories.Looking forward to welcome you back again.Kind regardsIvana KrezoGeneral Manager

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Hvar [Places Hotel] by Valamar on 28 Jul 2023
Dear Victorwe thank you for taking the time to let us know how much you have enjoyed your recent stay with us. We are happy to see that you created many long lasting memories in our hotel.Looking forward to welcome you back again at Hvar Places Hotel by Valamar.Kind regardsIvana KrezoGeneral Manager

10/10 Excellent

Maricarmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindas vistas y playa
Stayed 1 night in Jul 2023
Response from Hvar [Places Hotel] by Valamar on 28 Jul 2023
Dear Maricarmenthank you for choosing our hotel for your vacation and for taking the time to let us know how much you have enjoyed your stay. We are delighted to read that you were satisfied with our service and hospitality.We hope to welcome you back again at Hvar Places Hotel by Valamar.Kind regardsIvana KrezoGeneral Manager

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The need to visit hotel
Best hotel I have ever been to. The island is so peaceful and picturesque. The hotel is just a chill place to stay with amazing vibes. The fitness coach Sasa was amazing and offered SUP yoga every morning outside regular schedule.
Stayed 5 nights in Jul 2023
Response from Hvar [Places Hotel] by Valamar on 15 Jul 2023
Dear Johanthank you so much for choosing our lovely hotel for your holidays and for writing us such a lovely review. We are so happy that you have enjoyed our services and facility so much, and thank you for recommending our hotel to future guests.We hope that you will visit us back again soon.Kind regardsIvana KrezoGeneral Manager

10/10 Excellent

Ulyana

Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy, fun atmosphere, beautiful with planty of beaches around. Fantastic live music and disco music all day long. clean rooms. helpful personel. Easy to get to Hvar town for addition experience.
Stayed 8 nights in Jun 2023
Response from Hvar [Places Hotel] by Valamar on 30 Jun 2023
Dear Ulyanathank you for staying at Hvar PlacesHotel by Valamar and for letting us know how your stay was recently.We are delighted to read that you have enjoyed our hotel and all that we offer our guests.We hope that you will choose to stay with us again.Kind regardsIvana KrezoGeneral Manager

8/10 Good

Diogo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Hvar [Places Hotel] by Valamar on 22 Jun 2023
Dear DiogoThank you for taking the time to lets us know how your stay was with us. Great reviews like yours motivates us to continue to provide wonderful customer service and create even more memorable moments for our guests.We hope you will visit us again at Hvar [Places Hotel] by Valamar, and are looking forward to being your hosts. Kind regards,Ivana KrezoGeneral Manager

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Hvar [Places Hotel] by Valamar on 18 Jun 2023
Dear Monica,Thank you for staying at Hvar Places hotel by Valamar and for your feedback. We are happy that you have enjoyed our hotel and its amenities.We are looking forward to welcoming you back again soon.Kind regards,Ivana KrezoGeneral Manager

4/10 Poor

CHRISTIAN

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Tout sauf un 4 etoiles
Certes la piscine et les extérieurs sont sympathiques, mais la petitesse de la chambre et de la salle de bains sont plus procje des standards de la résidence universitaire que d'un soi-disant 4 etoiles. Musique tres fortes du matin au petit-déjeuner jusqu'à 23 h. Petits déjeuners agréables mais restauration du soir insipides. Commandes des plats obligatoires par smartphone et attente longue du fait d'un manque du personnel.
Stayed 2 nights in Jun 2023
Response from Hvar [Places Hotel] by Valamar on 22 Jun 2023
Dear Christian,Thank you very much for taking time to write your review of your stay with us. We strive to meet and exceed our guests' expectations and create memorable experience, so please accept our sincere apologies for all of the inconveniences you have encountered which do not reflect the standard of services we strive for. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great experience that so many of our guests have had. Kind regards,Ivana KrezoGeneral Manager

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
Excelente estadia. O hotel é limpo, organizado e as acomodações muito confortáveis. Café da manhã maravilhoso. No almoço e no jantar eles oferecem uma sopa e salada de cortesia para complementar a sua refeição.
Stayed 2 nights in Jun 2023
Response from Hvar [Places Hotel] by Valamar on 18 Jun 2023
Dear MarciaThank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.Kind regards,Ivana KrezoGeneral Manager

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice everything
Stayed 3 nights in Sep 2022
Response from Boris on 10 Oct 2022
Dear Irina,Thank you for booking Hvar [Places Hotel] by Valamar and for your feedback. We are happy to hear your great comments, they motive us to keep up the good work.We are looking forward to seeing you again at our hotel.Warm regards,Boris DušaGeneral Manager