Staple Hill and Mangotsfield Holidays from £160

Our room was ok but when we are in bed the bed bugs feast on us, when we open the lights they running everywhere in the bed. We did not sleep the whole night. We waited till 10:30 to talk to the owner because the guy in the reception cannot say anything. We don’t have choice but to sign out because no room to move. 4 days already but still swelling and itchy all the bits in my body, my mom and my Son. They only refund the two days remaining but not the first day. We have trauma in that night, that is the first time we encounter in that kind of situation.

For a 3 star hotel thought excellent. Room was large. Had comfy bed, very clean, tea and coffee supplied. Had a large bath and shower. Hotel was opposite the beach and had a lovely outside pool. Breakfast was buffet style. Had fresh fruit , yogurts, cereals. Cooked breakfast, toast. All hot and very nice.

Nice hotel and room was comfortable. Plenty of parking, good location. Breakfast at sister hotel was very good with varied selection. Would personally prefer to have reception open for check in rather than a key code and breakfast in the hotel itself. Staff in sister hotel very friendly and helpful.

Loved it

Nice hotel, fantastic spa. Sadly the staff are overworked but they are very professional and work their butt's off.