Staindrop Holidays from £205

We were initially given a room key for a room with guests already in the room. The rooms felt very clinical, we felt like we were in a hospital room. The food wasn’t great, not very fresh or hot. The cooked items seemed like they had been leftover from the day before and not cooked that morning. We have stayed at other Melia hotels and they were much nicer, I wouldn’t recommend this hotel.

On arrival it became clear that the apartment we stayed in wasn’t the one in the photos that I thought I had booked. The ad is a mix of different apartments with only a couple of them the one we were allocated which wasn’t to the standard I was expecting which was a shame as we’re celebrating an 18th birthday The 2 bathrooms transpired to be a communal area with 3 showers and 2 of the tiniest toilets ever Apartment was cold and we ended up lighting the gas burners and oven to get the room warm There were endless corridors to navigate which didn’t help with the heat issue The area was very rough with litter everywhere outside On a positive the towels and sheets were spotless with early check in and Kate check out