Search St. Stephen Cottages

"Clean and nice staff"

"The hotel itself is very nice. Very cool vibe. Close to everything. Very clean. French style breakfast hangs from your door every morning. The muffins on our first day were actually wet. Not moist as in baked, wet. Unfortunately the staff is hard to deal with. We arrived a little early due to flight and had to wait for our room. We expected that but the delay was horrible. We had winter clothes on, had been up flying since 5am and had not eaten. I know that's not there problem but they showed absolutely not concern. I asked 3 different staff members after the wait was getting really long and each one said they would check with housekeeping but no one got back to us. Finally I asked a young blonde woman for assistance and she got us in our room right away. I have no idea why the others "disappeared ". Every time we would return to the hotel there was no one to speak with or the original gentleman we dealt with would take off. Like he didn't want to deal with any issues. Housekeeping was awesome. We liked the hotel a lot, not so much the staff. Sorry but won't stay there again. Thats too bad. Its a cool hotel."

"clean room, great location, great staff."

"Cannot wait to come back! Loved all the little touches, the service, the room was very clean and location was perfect!"

"Hotel caught on fire and they kicked everyone out"

"We didn’t do much in the area because I booked the wrong area. Had nice rooms, big tv, looked like allot to do around there but we got in during dark and left by 7:30 "

"Very friendly staff. Extremely friendly say check in! Convenient location. "

"Very dirty and in an area with strange people walking around the parking lot drinking."

"Extremely clean hotel. Plenty of bath towels and replaced daily."