St. Stephen Holidays from £640

Employees are very friendly. The hotel rooms are outdated. Location is convenient but can be quite loud

Stayed one night and unfortunately had a disappointing experience, especially considering the price point. I already had a headache before arriving, and the first room had an extremely strong bleach odor that immediately made it worse. Even a staff member acknowledged how strong the smell was. I requested a room change, which the front desk accommodated, but later that evening I discovered dried blood stains on the bedding in the second room. At that point, since I was checking out early the next morning, I chose not to switch rooms again. The staff was polite, and the location is great, but cleanliness and room quality are extremely important to me, especially at over $400/night. I expected a much better experience.

Have stayed here very many times. Awesome location. Very nice to stay on the floors with the free coffee, tea, water refills, fruit. Nicole at front desk very friendly. Had trouble connecting with their Netflix but resolved by a technician right away. First time we’ve ever had “excellent”housekeeping service at this hotel. So that was either just who we happened to have or someone at the hotel has actually read and listened and cured prior housekeeping issues.

The staff were very friendly and helpful. Rooms were clean and spacious.

Room was clean, great location! Staff was really helpful and kind.