Title: The Exchange Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=116653101&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Exchange Hotel Hotel with a 24-hour front desk, 8-minute walk to Tampa Bay ## Photo gallery for The Exchange Hotel ![Reception - The Exchange Hotel (St. Petersburg)](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/1e344e79.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - The Exchange Hotel (St. Petersburg)](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/6648ff60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - The Exchange Hotel (St. Petersburg)](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/6b4cd9f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - The Exchange Hotel (St. Petersburg)](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/44f42950.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi - The Exchange Hotel (St. Petersburg)](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/375dab88.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Salvador Dali Museum and Vinoy Park, The Exchange Hotel has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 5.0 ## Popular amenities - Free Wi-Fi - Air-conditioning - Parking available - Housekeeping - 24/7 front desk £117 includes taxes & fees 2 Jan - 3 Jan ## Room options ### Check availability for these dates Tonight [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=116653101&PinnedHotelID=116653101&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=116653101&PinnedHotelID=116653101&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=116653101&PinnedHotelID=116653101&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=116653101&PinnedHotelID=116653101&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=116653101&PinnedHotelID=116653101&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=116653101&PinnedHotelID=116653101&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=116653101&PinnedHotelID=116653101&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=116653101&PinnedHotelID=116653101&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 9 of 9 rooms ### View all photos for Deluxe Double Room, City View ![Free WiFi](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/375dab88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, City View ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping - 250 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Single Room ![Free WiFi](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/a3df801f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping - 250 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury Suite ![Free WiFi](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/a3df801f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Air conditioning TV Separate bedroom Private bathroom Cable channels Daily housekeeping - 276 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Luxury Suite, Accessible Bathtub, Non Smoking ![Free WiFi](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/a3df801f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Accessible Bathtub, Non Smoking ### Highlights Air conditioning TV Separate bedroom Private bathroom Cable channels Daily housekeeping - 300 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Luxury Suite ![Free WiFi](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/a3df801f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Air conditioning TV Separate bedroom Private bathroom Cable channels Daily housekeeping - 277 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Basic Double Room, Accessible Bathtub ![Free WiFi](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/375dab88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, Accessible Bathtub ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping - 227 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Basic Double Room ![Free WiFi](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/375dab88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping - 250 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Basic Single Room ![Free WiFi](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/a3df801f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Basic Single Room ![Free WiFi](https://images.trvl-media.com/lodging/117000000/116660000/116653200/116653101/a3df801f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping - 250 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Outdoor pool, open 8:00 AM to 9:00 PM, pool cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/96000000/95420000/95417800/95417780/c4aedf00_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mari Jean Hotel - All Adults Welcome Historic Kenwood - Pool - Breakfast included - Free Wi-Fi - Restaurant 8.8 Excellent 341 reviews £89 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/St-Petersburg-Clearwater-Hotels-Mari-Jean-Hotel.h95417780.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=178310&destination=St. Petersburg - Clearwater (and vicinity)&destType=MARKET&latLong=27.773581,-82.638418&searchId=193aa1f8-5a6b-431f-8074-c74d17c4d8d3&top_cur=GBP) Ad ![Daily full breakfast for a fee](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/113000000/112870000/112869900/112869841/c73f240f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sirata Beach Resort St Pete Beach St. Pete Beach - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSt-Petersburg-Clearwater-Hotels-The-Exchange-Hotel.h116653101.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSt-Petersburg-Clearwater-Hotels-The-Exchange-Hotel.h116653101.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C27.77460%2C-82.63624&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FA0rIyErekHHgvY0lKoECVZLTUQ=) 234 3rd Ave N, St. Petersburg, FL, 33701 #### What's nearby - Sundial St. Pete \- 3 min walk \- 0.2 miles - Jannus Live \- 5 min walk \- 0.3 miles - Chihuly Collection \- 6 min walk \- 0.4 miles - Museum of Fine Arts \- 8 min walk \- 0.4 miles - Salvador Dali Museum \- 14 min walk \- 0.8 miles #### Getting around - Tampa Union Station - 28 min drive - St. Petersburg, FL (SPG-Albert Whitted) - 7 min drive #### Restaurants - ‪Joey Brooklyn's Famous Pizza Kitchen - ‬4 min walk - ‪Voodoo Brewing - St Pete - ‬3 min walk - ‪Starbucks - ‬4 min walk - ‪Copper Shaker - ‬5 min walk - ‪The One Night Stand - ‬5 min walk ## About this property ### The Exchange Hotel Hotel near Tampa Bay Close to Salvador Dali Museum and Vinoy Park, The Exchange Hotel has plenty to offer. Stay connected with free in-room WiFi. You'll also find perks such as: - Self-parking (surcharge) and a 24-hour front desk Room features All 77 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with shampoo - TVs with cable channels ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/898100/898054/d675b6f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ponce De Leon Hotel Downtown St. Petersburg - Free Wi-Fi - Restaurant - Air-conditioning - Bar 7.0 Good 1,008 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=898054&PinnedHotelID=898054&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/560100/560062/4912095c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Cordova Inn, a New Hotel Collection Property Downtown St. Petersburg - Air-conditioning - Housekeeping 8.0 Very good 1,005 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=560062&PinnedHotelID=560062&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9900/9868/9e57f65d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham St. Petersburg Central United Central - 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Pool - Hot tub - Breakfast included - Parking included 5.6 1,001 reviews £64 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=24496&PinnedHotelID=24496&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Uncovered parking on site (USD 10 per night) - Limited on-site self parking - Wheelchair-accessible parking available ### Conveniences - 24-hour front desk ### Guest services - Change of towels on request - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Area rugs in public areas - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk (104 centimetre high) ### More - 1 building - 3 floors - Traditional architecture ## Room amenities ### Bathroom - Private bathroom - Shampoo - Soap - Toilet paper ### Entertainment - TV with cable channels ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Uncovered self-parking fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ## Frequently asked questions ### Is The Exchange Hotel pet-friendly? ### How much does it cost to stay at The Exchange Hotel? ### How much is parking at The Exchange Hotel? ### What time is check-in at The Exchange Hotel? ### What time is check-out at The Exchange Hotel? ### Where is The Exchange Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Exchange Hotel Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.4 Cleanliness ### 3.8 Amenities ### 6.8 Staff & service ### 5.0 Eco-friendliness ### 4.4 Property conditions & facilities 10 - Excellent 3 8 - Good 2 6 - Okay 4 4 - Poor 4 2 - Terrible 8 ## Reviews ### 6/10 Okay #### Brittany-Jo 1 Jul 2025 Liked: Staff & service Disliked: Amenities Convenient location ##### Brittany-Jo Stayed 2 nights in Jun 2025 ### 6/10 Okay #### tara 29 Jun 2025 Liked: Staff & service Disliked: Amenities Wonderful staff. Fun area with plenty to do and walkable for downtown ##### tara Stayed 1 night in Jun 2025 ### 6/10 Okay #### Devynn 29 Jun 2025 Liked: Staff & service Overall a fine stay. The bathroom could've been much cleaner and they ran out of parking for pride weekend, but the staff were all very kind and helpful. The checkin was quick and easy and not too expensive. ##### Devynn Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Emily 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everyone was kind and helpful and the room was clean. The location to downtown and to the Jannus live venue was perfect. Within a 5 minute walk. They were kind to my emotional support animals and I had free parking right next to the hotel. They said they had just reopened so the couple of things like the elevator not working ( got my steps in) and my shower being cold (was refreshing after dancing all night) were the only downsides. For one night and being a historic location, it was a great stay.😊 ![](https://a.travel-assets.com/ugc/hotel-reviews/a35bd6cf-2121-4cf3-8197-5659db726da7-1749479460186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emily Stayed 1 night in Jun 2025 ### 4/10 Poor #### Heather 11 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Really really awful hotel. Do not recommend. Dirty, old, musty- absolutely nothing worked. Not the lights, tv, elevator. There is no pool, no daily housekeeping, no bar, nothing. False advertising. The only saving grace was the staff were extremely kind and the parking fee was waived. ##### Heather Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Matthew 6 Jul 2025 Disliked: Staff & service, amenities, property conditions & facilities First night was great. Quiet and comfy. Second night didn’t even stay because we watched the front desk employee do a line of coke off the front desk when we walked in. Meanwhile he let a bunch of people party it up in the hallways. Expedia listing said parking was included…it’s not. They charge $10 a night to park. There is no pool. It’s dried up. There is no free breakfast included as stated on the booking. The light fixture in our bathroom was being held up by a toothbrush. Shower barely had any water pressure. Only good thing about this hotel is the location. Please don’t stay here. ##### Matthew Stayed 2 nights in Jul 2025 ### 8/10 Good #### Jill 1 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The owner arranged for me to stay even though they don’t officially re-open until Monday. He is very nice. ##### Jill Stayed 1 night in May 2025 ### 8/10 Good #### Zachary 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort it was good. water was funky and it was older but it all makes sense when you think about it ##### Zachary Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Tina 8 Jul 2025 Disliked: Staff & service, amenities, property conditions & facilities Elevator was broke Pool was being drained so unavailable contacted the Expedia the day after since we left at 1 am with the problems. ##### Tina Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Jakayah 6 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities There was no parking dedicated to the people staying there. Also, the staff didn’t want to accommodate me on a new room because the room that was given had a leaking ac unit, and the shower had no shower head. ![](https://a.travel-assets.com/ugc/hotel-reviews/512b984c-e853-4e99-bf0e-b7d03a19b614-1751777367551.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jakayah Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Charles 4 Jul 2025 Disliked: Cleanliness, property conditions & facilities Horrible hotel. Dirty, run down, broken. Third floor room and elevators were out. Just avoid this place at all costs. Found long black hairs all over our comforter. Seriously, pay a little more for a better place. You’ll be glad you did. ![](https://a.travel-assets.com/ugc/hotel-reviews/e011521b-cf1a-4ff7-81d5-549f26758ab4-1751587686090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51a0d72d-4e73-4ee5-b0b7-ebd6ef6bdc43-1751587685324.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06f2ae37-7ede-4ecf-9c5c-41cb696e9d50-1751587688133.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/679b2f7e-a7f3-42db-881a-fe62256cae5f-1751587686251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Denise 8 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities The property has recently been bought by new owners and are not ready for guests. No phone or TV service, which I find is a safety issue. They need time to get things ready for guests. ##### Denise Stayed 1 night in Jun 2025 ### 6/10 Okay #### D Allen 30 Jun 2025 Disliked: Property conditions & facilities #### Think twice Stayed here before and this place is the pits. Had trouble getting a room in time due to A/C issues. No soap, paper towels in the public restroom. Swimming pool is empty and no longer being used. Elevators are out of service. No bottled water but they have an ice machine...not sure never bothered to check. The whole place is just collapsing before their eyes. Sad place of a hotel. ##### D Allen Stayed 1 night in Jun 2025 ### 2/10 Terrible #### MARISA 13 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Beware!! This property does not align with its online description or pictures. We came into town last night for a romantic getaway and nothing about this hotel is romantic or luxurious. There was no functioning pool, bar or restaurant as the description said on Travelocity. The first room they put us in was dirty. The second room’s ceiling was leaking and the 3rd room had red ants, the air conditioner wasn’t working very well and the bathroom lights didn’t work. The entire hotel was just old and dirty. When I checked out I voiced my disappointment and asked for a refund. They said I had to call Travelocity. When I called Travelocity they said the hotel. Travelocity called the hotel and the hotel said because I stayed the night they would not refund me. Just plan bad business. I will never recommend this place and will never be back. ![](https://a.travel-assets.com/ugc/hotel-reviews/69816afd-89ad-491d-84ac-e9785603a144-1752425001891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f5ea5a0c-dd24-4c8e-93fd-d2a0957a9052-1752425003079.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b8e4db0a-7605-4c9e-b3e2-eb544bd2d71a-1752425003083.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/83702f90-2443-4ef4-bc11-70c7dd9ab5bd-1752425002355.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARISA Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Gina 30 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't do it. Call me Nev Schulman because I've been catfished. Not only is this property filthy, dodgy and damn near condemned, but the photos posted here are absolutely NOT this property. This wasn't even a "bad for the price" situation; this was something out of a horror movie. Need the elevator? It's been out for over a year. Want to swim in the pool? It's partially drained with an alligator living in it. Want to park your car? You'll pay $10 and not be guaranteed a spot because they don't monitor the parking lot. Want a drink at the bar? It hasn't been operational in what seems like years. Want to open your window for some fresh air? Just brush the mounds of termite wings rotting on the window sill to the side. I can respect the fact the hotel is historic and has some charm, but this was absolutely deplorable and the owners / management should be ashamed to collect payment from unsuspecting people. ![When was the last time this shower was cleaned?](https://a.travel-assets.com/ugc/hotel-reviews/cd169fa4-013b-46d7-84fe-abe72c2810e5-1751293981203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ah yes, termite wings in the sink. Lovely.](https://a.travel-assets.com/ugc/hotel-reviews/9fbfe9ba-7920-4aaf-8c99-435455c08d58-1751293978412.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Where's the toilet paper holder?](https://a.travel-assets.com/ugc/hotel-reviews/d6c2ca8c-2983-421b-ad51-e8baeb6e70e2-1751293980513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Oh, silly me. It's in the closet!!!!](https://a.travel-assets.com/ugc/hotel-reviews/00c3ca99-fa05-4675-b5b0-b84d7833ba5b-1751293981508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gina Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Verified traveller 5 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### DEAD BUGS ON BED!! (My first BAD review!) DO NOT STAY HERE!!!!!! This is my first time writing a BAD review.. Elevator didn’t work and we were on the 3rd floor. The room was dirty. There were dead bugs on the bed and behind the tv on the tv stand. The toilet seat was loose. The bathroom was disgusting. The towels looked dirty. The fire alarm was hanging out of the wall by wires. We addressed the issues at the front desk and they told us they would have someone come by to clean the room, fix the toilet seat, and fix the fire alarm. They were fully booked as well as the rest of the city. They offered to transfer us to another one of their hotels (why would we wanna do that lol), get a discount, or cancel the reservation. We really had no choice but to stay. Next day, we were out all day and came back to change for dinner and the room was still absolutely filthy. I really don’t think they have proper housekeeping. The fire alarm was untouched. But at least the toilet seat got fixed.. The only positive thing was the employees were actually extremely nice which makes it very frustrating when requests didn’t get fulfilled. There’s also no pool and parking was an absolute nightmare.. there’s maybe 5 spots on property.. oh and we never received the discount we were promised. ##### Verified traveller Stayed 2 nights in Jun 2025 ### 4/10 Poor #### JEFFREY 30 Jun 2025 Disliked: Cleanliness, property conditions & facilities #### Don't waste youyour time and money! The first room the 3 of us were in, yes we had to move rooms, was in the 3rd floor and the elevator did not work so we had to climb stairs. There was no lights in the bathroom, the smoke detector kept chirping and the room smelled bad. We told them about the issues, requested a 3rd set of towels and went to dinner. We got back and nothing was fixed and no towels. I called down and they said they were trying to find someone to fix things. My thoughts was it takes that long to find a battery, towels and some light bulbs? Finally, my friend went down and they decided to change rooms to one on the 2nd floor. We requested a lower level room when the reservation was made and were told there were none available when checking in but somehow, one all of a sudden was available? After lugging our stuff down one level and taking the towels from the first room, the new room smelled funky as well. There was no remote for the ac to control the temp and no other way to do it otherwise. We took the remote from the old room. Trim along the wallpaper on the wall fell off the wall, hitting my friend. The floors were dirty as white socks put on after a shower were dirty from just walking around the room. The shower did not want to shut off and you really had to play with the handle to get it just right. The filet was a challenge in both rooms to flush. The pool was closed for a while apparently as what water was in it was black and weeds growing all around it. ##### JEFFREY Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Brian 13 Jul 2025 ##### Brian Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Luis 9 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Luis Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kylee 12 Jun 2025 ##### Kylee Stayed 1 night in Jun 2025 ### 4/10 Poor #### angela 11 Jun 2025 Disliked: Property conditions & facilities, room comfort ##### angela Stayed 1 night in Jun 2025 ---