All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 255 out of 395 reviews" "
10 - Excellent
255
Rating 8 - Good. 81 out of 395 reviews" "
8 - Good
81
Rating 6 - Okay. 34 out of 395 reviews" "
6 - Okay
34
Rating 4 - Poor. 15 out of 395 reviews" "
4 - Poor
15
Rating 2 - Terrible. 10 out of 395 reviews" "
2 - Terrible
10
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Justin
25 Apr 2024
Liked: Cleanliness, staff & service
Justin
Stayed 4 nights in Apr 2024
8/10 Good
Laurence
Travelled with family
20 Apr 2024
Liked: Cleanliness, staff & service, amenities
Great
Laurence
Stayed 3 nights in Feb 2024
Response from GM on 20 Apr 2024
Dear Laurence, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Rich Rivera, GM
Dear Aibelito, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Rich Rivera, GM
Dear Julia, Thank you for sharing your feedback on your experience. We're pleased to hear that our spacious rooms and comfortable beds made for an enjoyable stay. Please plan to revisit us the next time you travel to the area. Best, Rich Rivera, GM
Dear Sierra, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Rich Rivera, GM
My sister and I stayed for 4 nights. It was the perfect location for our spring training vacation, with nice pool and rooftop bar with great views. The staff was very friendly and helpful. I would definitely stay here again!
Robin
Stayed 4 nights in Mar 2024
Response from GM on 8 Apr 2024
Dear Robin, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. Reflections like yours give us the valuable information we need to achieve this goal. We look forward to your return! Best, Rich Rivera, GM
Dear JEAN-FRANÇOIS, Fantastic! We are so happy that you had an excellent stay and we hope to welcome you back soon. Best, Rich Rivera, GM
6/10 Okay
Rafael
1 Apr 2024
Disliked: Property conditions & facilities
Rafael
Stayed 5 nights in Mar 2024
Response from GM on 3 Apr 2024
Dear Rafael, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Rich Rivera, GM
We went to the town to eat first, it required 45 minutes wait. Then we came back to the hotel and got waited on right the way. The food are delicious.
Joann
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Dear Joann, We strive to provide excellent customer service and delicious meals, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Rich Rivera, GM
Tameka the overnight manager was extremely helpful when we arrived very late due to flight delays. She went above and beyond to make our hotel stay enjoyable. Very very professional.
Judy
Stayed 3 nights in Mar 2024
Response from GM on 25 Mar 2024
Dear Judy, Thank you for your five-star review and compliments on our team. While there are several things that I must worry about to make sure the hotel runs smoothly, I am confident that the service of Tameka will be top-notch. We appreciate your business and look forward to hosting you anytime you return to the area. Best, Rich Rivera, GM
Dear Janice, Thank you for sharing this positive review, and we welcome you to visit us again anytime! Best, Rich Rivera, GM
6/10 Okay
Doskhan
24 Mar 2024
Doskhan
Stayed 5 nights in Mar 2024
Response from GM on 14 Apr 2024
Dear Doskhan, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Best, Rich Rivera, GM
Dear ALAN DENNIS, We strive to meet our guests’ expectations, and I'm sorry we fell short of yours. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us and we hope to see you again. Sincerely, Rich Rivera, GM
Dear Krisztina, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Rich Rivera, GM
6/10 Okay
Jose
Travelled with partner
19 Mar 2024
Liked: Cleanliness, staff & service, amenities
The property location was beautiful and staff was very friendly , but the power went out in the rooms for over two hours from before dark till just after sunset and could not be in the room so i did not get to fully enjoy my room.
Jose
Stayed 1 night in Mar 2024
Response from GM on 20 Mar 2024
Dear Jose, While I appreciate your compliments, I am sorry that a power outage impacted your satisfaction with our hotel. This was an extraordinary circumstance. I understand your frustration, and I hope we get another chance to deliver an exceptional stay. Sincerely, Rich Rivera, GM
Dear Chad, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Rich Rivera, GM
8/10 Good
Ted
14 Mar 2024
Ted
Stayed 4 nights in Mar 2024
Response from GM on 8 Apr 2024
Dear Ted, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Rich Rivera, GM
great pool, walkable to any thing we needed on CWB.
refrigerator was broken, not great dining options on site.
William
Stayed 3 nights in Mar 2024
Response from GM on 12 Mar 2024
Dear William, We appreciate you taking the time to share your comments with other travelers and us. I'm happy to hear you enjoyed your stay overall. Your review, which includes successes and areas for improvement, encourages our team to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit. Best, Rich Rivera, GM
The people at the front desk were always friendly & helpful.
Randall
Stayed 4 nights in Feb 2024
Response from GM on 5 Mar 2024
Dear Randall, The entire staff loves being a wonderful representation of Clearwater Beach and all the friendly people who live here. Thank you so much for taking the time to share your great rating with other guests and us. We hope to welcome you back soon for another enjoyable stay. Best, Rich Rivera, GM
Dear William, Whenever guests use the word "perfect" regarding their stay at our hotel, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon. Best, Rich Rivera GM
Dear Samuel, Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience due to our overall cleanliness and convenient location. We're pleased to have your commendation and we look forward to welcoming you back for another pleasurable stay soon. Best, Rich Rivera GM
Dear Octavio, I know I am biased, but I feel we have the finest staff in Clearwater Beach. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Rich Rivera, GM
Dear Justin, Thank you for reviewing and recommending our hotel and associates. I'm pleased to hear that our staff's friendly service made for a great experience. Our team works hard to provide a remarkable stay. I will share your kind feedback. Best, Rich Rivera, GM
2/10 Terrible
Miae
28 Jan 2024
Miae
Stayed 1 night in Jan 2024
Response from GM on 24 Mar 2024
Dear Miae, Thank you for your review. We strive to meet every facet of the guest experience, so I regret that we let you down. We appreciate you choosing our hotel and we hope to welcome you again. Sincerely, Rich Rivera, GM
4/10 Poor
Norwood, Raleigh
26 Jan 2024
Did not get the room I made reservations for
Norwood
Stayed 2 nights in Jan 2024
Response from GM on 27 Jan 2024
Dear Norwood,We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip.Sincerely,Rich RiveraGeneral Manager
2/10 Terrible
Norwood
Business traveller, Travelled with group
24 Jan 2024
Did not have room available that was booked
Norwood
Response from GM on 25 Jan 2024
Dear Norwood, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest a comfortable stay, but we missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Rich Rivera, GM
10/10 Excellent
Andrea, WINCHESTER
24 Jan 2024
Andrea
Stayed 2 nights in Jan 2024
Response from GM on 27 Jan 2024
Dear Andrea,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Rich RiveraGeneral Manager
Good location for Clearwater Beach! Close to beaches and restaurants. Didnt use the car at all while staying in Clearwater. The two bars are good for a drink or two. The one is a rooftop to bad the weather didn't cooperate.
Steven
Stayed 5 nights in Jan 2024
Response from GM on 19 Jan 2024
Dear Steven, I am glad our Courtyard by Marriott gave you a five-star experience while visiting Clearwater Beach. Thank you for your business and for taking the time to share your review and compliment our excellent location. We hope to see you again in the future. Best, Rich Rivera, GM
Nothing to write home about. Also not bad either. Definitely more positive than negative, just ehh though
Drayton
Stayed 2 nights in Jan 2024
Response from GM on 15 Jan 2024
Dear Drayton, Thank you for staying with us and sharing your review via Hotels.com. I am sorry that your stay was just okay, as our goal is to exceed our guests’ expectations. We hope to have another chance to provide the stellar experience we strive for on a return visit. Best, Rich Rivera, GM
We will definitely stay here again, we had a great time and ended up staying a couple extra days
Tiffany
Stayed 1 night in Jan 2024
Response from GM on 13 Jan 2024
Dear Tiffany,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best,Rich RiveraGeneral Manager
We were offered no kind of compensation when our sleep was disrupted, because someone decided to pull a prank and pull a fire alarm. Due to weather, I think is why we weren't able to go to the 360 lounge the whole entire time we were there and you had to pay to go up there on New Year's Eve so that was disappointing
Darlene
Stayed 2 nights in Dec 2023
Response from GM on 11 Jan 2024
Dear Darlene, While your stay was far from perfect, it is a testament to the staff here that it was still worthy of a five-star rating. Thank you for being our guest and sharing this great review. We hope to be your first choice for lodging in the area from now on. Best, Rich Rivera, GM
Dear Lindsey, I am glad you had a great overall experience, and thank you for sharing your review. Please revisit us soon! Best, Rich Rivera, GM
4/10 Poor
Fausta
1 Jan 2024
Fausta
Stayed 3 nights in Dec 2023
Response from GM on 9 Jan 2024
Dear Fausta, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Rich Rivera, GM
Beautiful hotel that is very conveniently located to the Starlite Majesty cruise. Fantastic, friendly,
accommodating staff went above and beyond. Beautiful, comfy, clean, huge room was a delight with a very comfy bed. Will definitely stay again.
Joseph
Stayed 1 night in Dec 2023
Response from GM on 1 Jan 2024
Dear Joseph, We are pleased to hear that you are considering returning to our Courtyard by Marriott. Your satisfaction is our top priority, and we appreciate you taking the time to let us know that we have met your expectations. Thank you for choosing us as your host hotel, and we look forward to welcoming you back soon. Best, Rich Rivera, GM