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Overview of Elephant Lake Hotel

Photo gallery

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Terrace/patio

Elephant Lake Hotel

3 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSt Lucia Crocodile Centre3 min drive
    Popular LocationSt. Lucia Estuary Beach9 min drive
    Popular LocationMonzi Golf Club18 min drive
    AirportHluhluwe (HLW)67 min drive

Choose dates to view prices

Twin Room, Interleading

No guest room rating
  • 258 sq ft
  • Sleeps 2
  • 2 Single Beds

King Room, Interleading

5/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

King Room, Ground Floor

3.8/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room, Ground Floor

5/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 2 Single Beds

King Room, First Floor

5/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

St. Lucia

Elephant Lake Hotel is located on the waterfront and in an area with good shopping. ISimangaliso Wetland Park and St. Lucia Estuary Beach reflect the area's natural beauty and area attractions include St Lucia Crocodile Centre and Cape Vidal. Discover the area's wildlife on a nearby safari, or try your luck with game drives.
Popular Location

What's nearby

  • St Lucia Crocodile Centre - 3 min drive
  • St. Lucia Estuary Beach - 9 min drive
  • Monzi Golf Club - 18 min drive
  • Mission Rocks Beach - 33 min drive
  • Lake St. Lucia Viewpoint - 37 min drive

Getting around

  • AirportDurban (DUR-King Shaka Intl.) - 146 min drive

Restaurants

  • Ocean Sizzler - 4 min walk
  • Wimpy - 4 min walk
  • St Lucia Ski Boat Club - 5 min drive
View in a map

About this property

Elephant Lake Hotel

Family-friendly hotel with restaurant and outdoor pool
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a rooftop terrace, a conference centre and conference space. All 56 rooms offer patios, coffee makers and LED TVs with satellite channels. Hairdryers, safes and desks are among the other amenities that guests will find.
Elephant Lake Hotel offers 56 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to patios. 32-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–9:30 AM: ZAR 150 for adults and ZAR 100 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • Ecotours
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Outdoor pool
  • Playground

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • English
  • Zulu

Business services

  • 1 meeting room
  • Conference centre (1399 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Patio

More

  • Desk
  • Safe

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: ZAR 150 for adults and ZAR 100 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Elephant Lake Hotel St. Lucia
Elephant Lake St. Lucia
Elephant Lake Hotel
Elephant Lake Hotel Hotel
Elephant Lake Hotel St. Lucia
Elephant Lake Hotel Hotel St. Lucia

Frequently asked questions

Can I cancel my reservation for free at Elephant Lake Hotel and receive a full refund?
Yes, Elephant Lake Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Elephant Lake Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Elephant Lake Hotel?
As of 24 Jan 2021, prices found for a 1-night stay for 2 adults at Elephant Lake Hotel on 27 Jan 2021 start from £36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Elephant Lake Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.
Is Elephant Lake Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Elephant Lake Hotel?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Elephant Lake Hotel?
Check-in is from 2:00 PM - 8:00 PM. After-hours check-in is not available.
What time is check-out at Elephant Lake Hotel?
Checkout is at 10 AM.
Does Elephant Lake Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Elephant Lake Hotel located?
Located on the waterfront, this family-friendly hotel is 2 mi (3.2 km) from St. Lucia Estuary Beach and 10.1 mi (16.3 km) from Monzi Golf Club.
3.9
Good
Rating 5 - Excellent. 16 out of 53 reviews
5 - Excellent 30%
Rating 4 - Good. 23 out of 53 reviews
4 - Good 43%
Rating 3 - Okay. 9 out of 53 reviews
3 - Okay 17%
Rating 2 - Poor. 2 out of 53 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 53 reviews
1 - Terrible 6%

3.9/5

Cleanliness

3.9/5

Staff & service

2.0/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay. We were one of the lucky ones to to see a Hippo coming up to the swimming pool to drink water from the pool.
Stayed 2 nights in Feb 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never stay tried to cancel no response. Very hard to contact you ir cancel
Stayed 1 night in Jan 2020

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