True Blue Villa | View from room

Reviews of True Blue Bay Resort

3.5 out of 5
True Blue Bay Resort
19 Old Mill Avenue, St. George's

Reviews

9.0

Wonderful

Rating 10 - Excellent. 344 out of 606 reviews" "
Rating 8 - Good. 205 out of 606 reviews" "
Rating 6 - Okay. 40 out of 606 reviews" "
Rating 4 - Poor. 10 out of 606 reviews" "
Rating 2 - Terrible. 7 out of 606 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Had an amazing vacation at True Blue Bay resort. The entire staff was amazing and the room was beautiful.
Stayed 7 nights in Apr 2024
Response from Kisha on 29 Apr 2024
Thank you so much for your kind words! We're thrilled to hear that you had an amazing vacation at True Blue Bay resort. Our team takes great pride in providing exceptional service, and it's wonderful to know that you found the entire staff to be amazing. We're also glad that you enjoyed your beautiful room. We hope to welcome you back for another memorable stay soon!

10/10 Excellent

Donna, brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean,cozy,comfortable
Stayed 2 nights in Apr 2024
Response from Kisha on 29 Apr 2024
"We're thrilled to hear that you found our space to be lean, cozy, and comfortable! Creating a welcoming environment is always our priority, and we're glad that you enjoyed your experience with us. Thank you for taking the time to share your feedback, and we hope to see you again soon!"

10/10 Excellent

Keri A

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay! Great for small children, the pools are a huge hit with little swimmers . It was very nice to swim after a day on the beautiful beaches of Grenada.
Stayed 5 nights in Apr 2024
Response from Kisha on 27 Apr 2024
Hello Keri,I'm delighted to hear that you had a great stay! The pools being a hit with the little swimmers sounds wonderful, especially after a day enjoying Grenada's beautiful beaches. Mixing beach time with pool fun sounds like the perfect vacation combination. If you need any more recommendations or assistance for your next trip, feel free to ask!

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
The entire trip was seamless. I barely had to think. I could relax with my 3 kids.
Stayed 3 nights in Apr 2024
Response from Kisha on 25 Apr 2024
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your trip was seamless and that you were able to relax and enjoy your time with your three kids.Creating a stress-free and enjoyable experience for our guests, especially families, is always our top priority. We're delighted that you found everything to be smooth and hassle-free during your stay.Your feedback means the world to us, and it's incredibly rewarding to know that we were able to provide you with the level of service and comfort that you deserve.We hope to have the pleasure of welcoming you and your family back for another relaxing getaway in the near future. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know.Thank you again for choosing to stay with us and for sharing your kind words. We look forward to seeing you again soon!

10/10 Excellent

Angus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, views were amazing. I accidentally left some of my belongings and they secured it for me. I will definitely come back asap!
Stayed 5 nights in Apr 2024
Response from Kisha on 23 Apr 2024
Hello Angus,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your experience with us, from our excellent staff to the breathtaking views. It's always our priority to ensure our guests feel taken care of, so we're glad we could safely secure your belongings for you. We can't wait to welcome you back soon! If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.

8/10 Good

Yuri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant on waterfront, walking paths in garden, friendly and accomodating staff
Stayed 5 nights in Apr 2024
Response from Kisha on 23 Apr 2024
Hi Yuri,Good afternoon and thank you for choosing to stay with us.We're thrilled also to hear you enjoyed your experience at our restaurant! Thank you for highlighting our picturesque waterfront location and serene garden paths. Our team takes pride in providing friendly and accommodating service, so it's wonderful to know that you felt well taken care of during your visit. We appreciate your kind words and hope to welcome you back soon for another delightful dining experience by the water!

6/10 Okay

Alicia Angel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property, all staff were friendly & helpful however the food options especially the breakfast options were very limited, they served the same thing everyday for breakfast for the 4 mornings I spent there. The AC went out one night & they had no one to check on it or fix it so I basically had to sleep in the warm room until the next day. There was a ceiling fan but it did not do much as it was still very warm with it on. The restaurant on the resort was tasty but expensive & not many options. They did not provide water in the rooms so you either had to drink the tap or buy water. The room had a stove but no microwave which was a bit inconveniencing. When needing a taxi to go anywhere they definitely overcharged the tourist, the resort called taxi driver & they took a percentage of the money that they make. I enjoyed the free water activities that they offered & the free shuttle to the beach, no other free shuttle basics the beach & airport (only if booked through them) were offered.
Stayed 5 nights in Apr 2024
Response from Kisha on 18 Apr 2024
Hello AliciaGood morning and thank you for having chosen to stay with us and sharing your feedback. We're delighted to hear that you found our property beautiful and our staff friendly and helpful. However, we're sorry to learn about the issues you encountered during your stay.Regarding the AC issue, we regret any discomfort you experienced due to the malfunction. We investigated the matter and rectified and is doing same for all rooms to ensure this does not happen in the future; however, we do know how technology can be at times.We apologize for the inconvenience of not providing water in the rooms. We will explore options to make water more readily available to our guests.Your comments about the restaurant pricing and limited options have been duly noted, and we will review our menu offerings to provide better value and variety to our guests.We appreciate your feedback on the microwave and while some rooms are equipped with these, our standard rooms are not and will consider adding this amenity for future guest convenience.We take your concerns about taxi services seriously and will address them with our transportation partners to ensure fair pricing and transparency for all guests.We're glad to hear that you enjoyed our complimentary water activities and shuttle service to the beach. We will evaluate the possibility of expanding our shuttle services to include other destinations for our guests' convenience.Thank you again for taking the time to share your thoughts with us. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. If you have any further comments or concerns, please don't hesitate to contact us directly.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful! We couldn't have asked for more from the room. There was a slight issue with our A/C unit and were given another room to sleep in for one night. Which was fine, but definitely not our beautiful room. Our bed was very nice and linens great. I would definitely stay again.
Stayed 3 nights in Apr 2024
Response from Kisha on 15 Apr 2024
Hello Julie,Good morning, thank you for taking the time to post a review and for choosing to stay with us. It's great to hear that you enjoyed the beauty of our rooms! We sincerely apologize for the inconvenience with the A/C unit, but we're glad we were able to promptly address the issue by providing an alternative room for the night. We strive to ensure our guests have a comfortable stay, and we appreciate your understanding. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

BENSON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people are very friendly and courteous. Brandt is amazing with his infectious smile! We will be back!
Stayed 5 nights in Apr 2024
Response from Kisha on 15 Apr 2024
Hello Benson,Good morning and thank you for choosing to stay with us and for taking the time to post a review.That's wonderful feedback! Thank you so much for your kind words. We're thrilled to hear that you enjoyed your experience with us and that Brant made your visit memorable with his infectious smile. We can't wait to welcome you back again soon!

10/10 Excellent

Christianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleveland, Brant, Hope, Linthia Karen, and Cynthia were among the staff members that stood out. They were all kind, attentive, and accommodating to all our needs and plans. Cleveland gave us a tour, and provided us with water because we arrived early in the morning. The property hosts weekly events that were exciting to discover and join allowing guests and locals to mingle and enjoy the culture of food, dance and music. The House of chocolate in the resort was especially convenient when the heat emerged. Thank you for giving us the best experience on our first trip to Grenada.
Stayed 5 nights in Apr 2024
Response from Kisha on 8 Apr 2024
Hello Christianne,A very warm hello and thank you for choosing to stay with us and for taking the time to share your wonderful experience at our resort! We're thrilled to hear that Cleveland, Brant, Hope, Lynthia, Karen, and Cynthia made such a positive impression on you during your stay. Providing exceptional service and creating memorable experiences for our guests are our top priorities, and it's fantastic to know that our team exceeded your expectations.We're delighted that Cleveland was able to provide you with a warm welcome and a refreshing tour upon your early arrival. Our weekly events are indeed a highlight, and we're glad you had the opportunity to immerse yourself in the vibrant culture and connect with both guests and locals.The House of Chocolate is indeed a special spot for indulging and escaping the heat—we're thrilled you enjoyed it!It was a pleasure having you with us for your first trip to Grenada and to True Blue Bay Resort, and we hope to welcome you back soon for another unforgettable stay.

4/10 Poor

Karyn

Travelled with partner
This property was very UNDERWHELMING! The food was awful and the service was poor. Our room was basic, no view and we could hear the guests upstairs when they walked about. The staff never smiled or engaged with the guests.
Stayed 4 nights in Mar 2024
Response from Kisha on 3 Apr 2024
Hello Karyn,Good afternoon and thank you for having chosen to stay with us and taking the time to post a review.I'm sorry to hear about your disappointing experience at our property. We take feedback seriously and strive to provide exceptional service to all our guests. We apologize for falling short of your expectations in terms of food quality, service, and room experience. Your comments will be shared with our team for improvement. We appreciate your feedback and hope you'll give us another opportunity to exceed your expectations in the future. If you would like to discuss your experience further, please feel free to contact our management team directly. Thank you for bringing this to our attention.

10/10 Excellent

Siegfried

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the online reservation, to the actual arrival and stay on the property, everything was perfect. The staff was very attentive and courteous.
Stayed 5 nights in Mar 2024
Response from K on 23 Mar 2024
Hello Siegfried,Warmest hello and thank you for having chosen to stay with us and taking time to post a review.Our mission statement is "To make our guests happy and be happy in doing so." It is wonderful to know we are succeeding. We hope you will visit your Grenadian gem again so we can give you a true Caribbean welcome.

10/10 Excellent

Mia, Fayetteville

Liked: Cleanliness, amenities, property conditions & facilities
I love staying at True Blue Bay Resort. This us my home away from home. All if the staff make me feel truly welcome and like their big sister. Keep up the great job 👍
Stayed 2 nights in Mar 2024
Response from K on 23 Mar 2024
Hello Mia,Warmest hello and thank you for continuing to choose us; It was a pleasure seeing you again.Thank you for your review. We are fortunate to have caring, dedicated staff who truly love making guests happy. Room design and activity development takes more effort and our emphasis is to provide a Caribbean experience. We are pleased our hard work paid off. It is great you enjoyed your stay and our Grenadian hospitality. We look forward to welcoming you back again.

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alicia the concierge was outstanding! The staff is overall amazing friendly and gracious. The breakfast staff really works hard to make sure you get what you want. Jarrell one of the hosts is also wonderful. I would like to go back with our daughters.
Stayed 10 nights in Mar 2024
Response from K on 21 Mar 2024
Hi Ralph,Good evening and thank you for having chosen to stay with us and for taking the time to share your feedback and your kind words. Our staff are amazing and truly enjoy making guests happy. They will be thrilled to hear your comments. We are so happy you thoroughly enjoyed our little piece of heaven from the room to restaurant and great care taken by our maintenance team to ensure everything is perfect! Please visit us again sometime. We would love to have you back with your True Blue Family.

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful location. I would have liked more options for times for the shuttle to the beach. It is an eco friendly hotel but I found I had to ask for towels more than once. The staff are AMAZING and the property is so nice. It was the same breakfast daily, some changes daily would have made it have more variety.
Stayed 7 nights in Mar 2024
Response from K on 18 Mar 2024
Hi Julie,Thank you for choosing to stay with us and sharing your feedback. We are glad you enjoyed your stay at the hotel.Our staff are wonderful, and we hope this made your stay more enjoyable. thank you for your feedback which is valuable for our team to review and put things in place on enhancing our weak areas.We appreciate you and look forward to being able to welcome you back in the not-too-distant future.

8/10 Good

Chetan

Stayed 3 nights in Mar 2024
Response from Kisha on 8 Apr 2024
Hello Chetan,Good morning and thank you for choosing to stay with us and taking the time to rate your stay with us.it was a pleasure accommodating you and we look forward to being able to welcome you back.With Regards,

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023
Response from Kisha on 1 Mar 2024
Hello Andrew,Thank you for having chosen to stay with us and for taking time to post your rating. Focusing on Caribbean hospitality, we do our best to make True Blue Bay Boutique Resort every guest’s home away from home. We look forward to your next visit and welcoming you back to your True Blue family!

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was well kept and quiet. The pools were never too busy and everything was very walkable. We enjoyed the yoga studio and participated in several classes. The staff was mostly very friendly. My only comment for improvement would be to improve the dining service which was slow and sometimes disorganized.
Stayed 7 nights in Feb 2024
Response from Kisha on 27 Feb 2024
Hi Wendy,Good morning and thank you for choosing to stay with us and for taking the time to post your detailed feedback on your recent stay. We're thrilled to hear that you found our property well-maintained and peaceful, and that you were able to enjoy the amenities, including the yoga studio and pool facilities.We appreciate your kind words about our staff, and we'll certainly pass on your feedback to ensure continued friendliness and excellent service. Additionally, we apologize for any inconvenience you experienced with our dining service. Your comments regarding the speed and organization are noted, and we'll address this internally to enhance the overall dining experience for our guests.We hope to welcome you back again soon,and thank you for choosing our property for your stay.

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and unique room with great view!!!! Thank you!
Stayed 6 nights in Feb 2024
Response from Kisha on 20 Feb 2024
Hello Ekaterina,Thank you for choosing to stay with us and for taking time to post a review. A convenient location close to the airport and St. George's University, True Blue also offers a spectacular atmosphere right on the Bay. We are glad you enjoyed our hospitality and look forward to your next visit!

10/10 Excellent

Ronan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. The charismatic English proprietor Russ is very welcoming. We loved this place and look forward to returning!
Response from Kisha on 20 Feb 2024
Hello Ronan,Good morning and thank you for choosing to stay with us and for taking the time to post a review.We couldn't be more delighted to hear you will return; it is the greatest compliment we can receive. We look forward to welcoming you back!

10/10 Excellent

Tammye

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, comfortable bed, plus the view is amazing.
Stayed 1 night in Feb 2024
Response from Kisha on 10 Feb 2024
Thank you for taking time to post your review. Our mission statement is "To make our guests happy and be happy in doing so." It is wonderful to know we are succeeding. We hope you will visit your Grenadian gem again so we can give you a true Caribbean welcome.

10/10 Excellent

Loucaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room clean and spacious Bring a lot of mosquito spray bcuz they're going to bite you up Great party vibes on Thursday nights Breakfast were free and good Dinner Food option was horrible and overpriced it was like leftovers warmed back up for ppls to eat
Response from Kisha on 7 Feb 2024
Hello Loucaine,Thank you for choosing to stay with us and your feedback. You must have dined with us on our Wednesday Street Food Night which has local food vendors and is once per week. We are delighted you enjoyed the live local band and cultural, festive experience this special night offers. .We are sorry our restaurant fell short of your expectations. We appreciate your comments as we are always making improvements. We are pleased you had an amazing time at the hotel and look forward to your return so you can see the changes made as a result of your review.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Beautiful Resort! They did everything they could to make our stay Great!!
Stayed 1 night in Jan 2024
Response from Kisha on 2 Feb 2024
Thank you for your recommendation. A convenient location close to the airport and St. George's University, True Blue also offers a spectacular atmosphere right on the Bay. We are glad you enjoyed our hospitality and look forward to your next visit!

10/10 Excellent

Susan E

Liked: Cleanliness, room comfort
Sue B
Amazing!!
Stayed 1 night in Jan 2024
Response from Kisha on 2 Feb 2024
Thank you for taking the time to rate us. We are honored you chose True Blue Bay Boutique Resort for your stay. Our goal is to make every guest’s stay exceed their expectations and we are thrilled you had such a wonderful time. We look forward to your return and welcoming you back to your True Blue family.

8/10 Good

Kristal

Stayed 4 nights in Jan 2024
Response from Kisha on 20 Feb 2024
Hello Kristal,Good morning and thank you for choosing to stay with us and for posting a review.Our goal is to make every guest’s stay exceed their expectations and we are thrilled you had such a wonderful time. We look forward to your return and welcoming you back to your True Blue family.

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the True Blue Resort. All the staff were genuinely kind and friendly, the food was good and the views were lovely.
Stayed 7 nights in Jan 2024
Response from K on 15 Jan 2024
Hello Loretta,Good morning and thank you for your kind words. We are honored you chose True Blue Bay Boutique Resort for your stay. It was our pleasure accommodating you. Our goal is to make every guest’s stay exceed their expectations and we are thrilled you had such a wonderful time. We look forward to your return and welcoming you back to your True Blue family.

10/10 Excellent

Elvir

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, friendly people, room was spacious and functional, clean, hotel location was perfect, best cappuccino on island:)
Stayed 6 nights in Dec 2023
Response from K on 15 Jan 2024
Hello Elvir,Good afternoon and thank you for having chosen to stay with us and for taking time to share your kind comments. True Blue Bay Boutique Resort is thoughtfully decorated to give a Caribbean feel and relaxing atmosphere. It is important to us for the hotel and restaurant to be affordable and accessible to visitors and locals alike. We are thrilled you noticed! We are a family which is why some of our team have been here for 25 years. It’s our goal to make True Blue a home away from home for our guests and we couldn’t be happier to hear that you enjoyed your stay!

10/10 Excellent

barbara

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kisha on 9 Jan 2024
Hello Barbra,Good afternoon and thank you for having chosen to stay with us and for taking the time to rate us. We appreciate you and look forward to welcoming you.With Thanks,

10/10 Excellent

Leonard, Rolling Hills Estates

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from K on 9 Jan 2024
Hello Leonard,Good afternoon and thank you for taking the time to provide feedback. It was a pleasure having you stay with us, and we look forward to welcoming you back.

8/10 Good

Akil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from K on 21 Dec 2023
Hello Akil,Good afternoon and thank you for choosing to stay with us and "Thank you for your 4 out of 5 rating! We appreciate your feedback and hope to welcome you back for an even better experience next time.

8/10 Good

Wendel

Stayed 3 nights in Dec 2023
Response from K on 9 Jan 2024
Hello Wendel,Good afternoon and thank you for having chosen to stay with us and taking the time to provide feedback.we look forward to being able to welcome you back.With thanks,

10/10 Excellent

Dena Lynette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from K on 11 Dec 2023
Hi Dena,Good afternoon and thank you for choosing to stay with us. we appreciate you taking the time to rate us and glad to learn you enjoyed your stay.we can't wait to be able to welcome you back

8/10 Good

Nika Ronni

Travelled with group
Liked: Amenities, property conditions & facilities
My stay started rough but it ended amazing.. the attitude of some of the staff are very welcoming.. we had a problem which the Gm sorted it out quickly.. that was much appreciated.. overall lovely
Stayed 3 nights in Nov 2023
Response from K on 2 Dec 2023
.

10/10 Excellent

Mia, Fayetteville

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and Ginuwine Service! From front desk, Managment and all workers they treated me so kind. Keep up the superb service!
Stayed 1 night in Nov 2023
Response from Kisha on 28 Nov 2023
Hello Mia,Thank you for your kind words. We are honored you chose True Blue Bay Boutique Resort for your stay. It was our pleasure to make it extra special. Our goal is to make every guest’s stay exceed their expectations and we are thrilled you had such a wonderful time. We look forward to your return and welcoming you back to your True Blue family.

10/10 Excellent

Ornella

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All I can say is that my family and I will be back! Grenada is amazing! The resort and the staff also amazing! Theres nothing I can think of to say that I didn’t enjoy about this place, except for the breakfast menu. Food was delicious but the same thing every day made it not so amazing. Switching up the buffet choices a bit would make it great!!!
Stayed 4 nights in Nov 2023
Response from Kisha on 28 Nov 2023
Hello Ornella,Thank you for choosing to stay with us and for your review. We are fortunate to have caring, dedicated staff who truly love making guests happy. Room design and activity development takes more effort and our emphasis is to provide a Caribbean experience. We are pleased our hard work paid off. Also, your comments on the breakfast menu are noted and passed on to our head chef who will check on and look the variety. It is great you enjoyed your stay and our Grenadian hospitality. We hope you will stay with us again sometime.

10/10 Excellent

Cheryl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nothing short of incredible everything from the people to the food to the vibes to the pools!!!!! Amazingggggg. Thank you all
Response from Kisha on 28 Nov 2023
Hello Cheryl,Thank you for choosing to stay with us and your kind comments. We are glad to learn you enjoyed it to the fullest. True Blue Bay Boutique Resort is thoughtfully decorated to give a Caribbean feel and relaxing atmosphere. We are a family which is why many of our team have been here for the last 25 years. It’s our goal to make True Blue a home away from home for our guests and we couldn’t be happier to hear that you have!

10/10 Excellent

Mia, Fayetteville

Stayed 2 nights in Nov 2023
Response from K on 11 Dec 2023
Hi Mia,Good afternoon and thank you for choosing to stay with us and taking time to rate us.It was our pleasure being able to accommodate you and is happy you enjoyed you visit to us.we look forward to being able to welcome you back again in the not too distant future.

8/10 Good

Yawen

Travelled with family
Liked: Amenities, property conditions & facilities
I like the room space and decorations, and the pools are nice too. But some of the towels are not clean, which has visible stains. Btw, too many mosquitoes this morning.
Stayed 4 nights in Nov 2023
Response from Kevin Cooper on 20 Nov 2023
Thanks, Yawen, for review, I am very happy you enjoyed the room and the space. Sorry to hear about your towels and is something we take seriously to ensure our cleanliness is at its best, we appreciate your feedback. Thanks Kevin

8/10 Good

Hemant

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, helpful staff. Beach shuttle was a plus
Stayed 3 nights in Nov 2023
Response from Kevin Cooper on 18 Nov 2023
Thanks Hermant for your review and very pleased to hear you enjoyed the facilities and our staff were helpful. Thanks Kevin

8/10 Good

Sidney

Liked: Cleanliness, property conditions & facilities
Pleasant staff.
Stayed 3 nights in Nov 2023
Response from Kevin Cooper on 11 Nov 2023
Thanks so much for choosing to stay with us and glad you found our staff pleasant. Thanks Kevin

8/10 Good

Susan, Sullivans Island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I think property is really nice. Variety of pool options is great. I would like more dining options but Dodgy Dock was good. Yoga was great.
Stayed 4 nights in Nov 2023
Response from Kevin Cooper on 11 Nov 2023
Thanks, Susan, for choosing True Blue for your stay, we appreciate your feedback, and we feel the number of theme nights and options of menus can always be reviewed and your feedback will be discussed with team. Thanks Kevin

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Kisha on 28 Nov 2023
Good morning Perry,Thank you for having chosen to stay with us and taking time to post a rating.we are glad you had a wonderful stay with us, and we look forward to when we are able to welcome you back.until then we say Happy Holidays.

8/10 Good

ANSEL Wayne, hamilton

Liked: Cleanliness, amenities, property conditions & facilities
The property was good, but I find the food was not up to par. Find it to be very expensive for what you get
Stayed 6 nights in Oct 2023
Response from Kisha on 30 Oct 2023
Hello Ansel, Thank you for choosing to stay with us and taking the time to share your feedback about your recent. We sincerely appreciate your kind words regarding our accommodation and services. We are pleased to hear that you enjoyed your overall experience with us.We understand your concerns about the dining experience and the pricing of our menu. Please accept our apologies for not meeting your expectations in these areas. We take your feedback seriously and have shared your comments with our culinary team. We are constantly striving to improve our menu offerings and ensure that our guests receive good value for their money. Your feedback will certainly help us in this process.Once again, thank you for choosing to stay with us, and we appreciate your valuable feedback.

10/10 Excellent

Manju

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Kevin Cooper on 18 Nov 2023
Thanks Manju for your review, very much appreciated. We look forward to seeing you again. Thanks Kevin

8/10 Good

Dolores

Travelled with family
Loved location and resort. TOO noisey.. tenants above loud and staff outside in the morning. Otherwise a great find!
Stayed 7 nights in Oct 2023
Response from Kisha on 21 Oct 2023
Hello Dolores, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you loved our hotel's location and resort amenities. It's wonderful to know that you found our property to be a great find.We genuinely appreciate your constructive feedback regarding the noise disturbances you experienced during your stay. Please accept our sincere apologies for the inconvenience caused by noisy tenants above and staff activities in the morning. We understand how important a peaceful environment is for a relaxing stay, and we regret that we fell short in providing that for you.Rest assured, we take your comments seriously, and we will be addressing this issue with our team to ensure that we take appropriate measures to minimize noise disturbances and maintain a tranquil atmosphere for all our guests.We truly value your business and hope that you will consider staying with us again in the future. Please feel free to reach out to us directly if you decide to visit us again, and we will make every effort to ensure you have a quiet and comfortable stay.Thank you once again for your valuable feedback.

10/10 Excellent

Kloud

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed there 3 times already and I love the staff , Rey nice and friendly people and helpful …will stay there always…
Stayed 3 nights in Oct 2023
Response from k on 18 Oct 2023
Thank you for your kind review. We couldn't be more delighted to hear you will return; it is the greatest compliment we can receive. We look forward to welcoming you back!

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Property experiment was so wonderful - I decided to stay another week at the same hotel and it was wonderful. I was able to walk the neighborhood for morning exercise and easy walking distance to SGU.
Stayed 3 nights in Aug 2023
Response from k on 18 Oct 2023
Thank you for your kind review, we're happy to know you enjoyed your stay with us so much you extended your stay for another week; it was our pleasure to accommodate you. A convenient location close to the airport and St. George's University, True Blue also offers a spectacular atmosphere right on the Bay. We are glad you enjoyed our hospitality and look forward to your next visit!

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The house keeping was great at up-keeping the room. The dining was great and the True Blue room size was wonderful. Also, the bar service was excellent!!!
Stayed 2 nights in Oct 2023
Response from K on 18 Oct 2023
Thank you for your review. We are fortunate to have caring, dedicated staff who truly love making guests happy. Room design and activity development takes more effort and our emphasis is to provide a Caribbean experience.

10/10 Excellent

Jhaneal

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The people there are so welcoming and filled with hospitality. The property is so beautiful and quiet . I love every bit of my stay. Thank you true blue ❤️
Stayed 3 nights in Oct 2023
Response from K on 18 Oct 2023
Thank you for taking time to post your review. Our mission statement is "To make our guests happy and be happy in doing so." It is wonderful to know we are succeeding. We hope you will visit your Grenadian gem again so we can give you a true Caribbean welcome.

10/10 Excellent

Samya

Stayed 2 nights in Oct 2023
Response from Kevin Cooper on 8 Nov 2023
Thanks Samya, we very much appreciate your review, and we are so glad you enjoyed your stay. Thanks Kevin