The Arches B&B creates a warm, cozy atmosphere where guests can enjoy practical amenities like laundry facilities and WiFi. The property's popular karaoke nights add entertainment value to a stay that includes various breakfast options.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pet-friendly
Parking included
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Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Check-out
Check-out before 10:00 AM
Special check-in instructions
Information provided by the property may be translated using automated translation tools
Pets
Pets are allowed
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Frequently asked questions
Is The Arches B&B pet-friendly?
Yes, pets are allowed at this property.
How much is parking at The Arches B&B?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at The Arches B&B?
Check-in start time: 4:00 PM; check-in end time: 10:00 PM.
What time is check-out at The Arches B&B?
Checkout is at 10:00 AM.
Where is The Arches B&B located?
Situated in St Austell, this bed & breakfast is within 1 mile (2 km) of St Austell Brewery and St Austell Leisure Centre. Cornwall Area of Outstanding Natural Beauty and Wheal Martyn China Clay Country Park are also within 2 miles (3 km). St Austell Station is 13 minutes by foot and St Austell (USX-St Austell Train Station) is 15 minutes.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
9.4
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 41 out of 81 reviews
10 - Excellent
41
Rating 8 - Good. 30 out of 81 reviews
8 - Good
30
Rating 6 - Okay. 7 out of 81 reviews
6 - Okay
7
Rating 4 - Poor. 1 out of 81 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 81 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
melanie
15 Feb 2026
Liked: Cleanliness, staff & service, amenities
Host was amazing, friendly, helpful and welcoming. Room was lovely and bed really comfortable. Excellent location for our trip to the St Austell brewery and only a short walk to town. Breakfast was lovely. We would definitely stay again and there was the added bonus of meeting the gorgeous Merlin. Thank you so much for making our weekend perfect
Excellent place to stay. Quiet, comfortable, and the dog is the cherry on top!
Rachel
Stayed 2 nights in Sep 2023
Verified
10/10 Excellent
Trevor
1 Apr 2025
Liked: Cleanliness, staff & service, amenities
Host was excellent- very helpful and friendly!
Property was pleasant and very homely.
Owners dog was friendly but well controlled by owner!
Would highly recommend this property for a peaceful
and comfortable place to stay.
I have really enjoyed my time here!
A very friendly proprietor and also her lovely furry friend,Merlin Her breakfast choices were amazing, especially the kippers, never tasted kippers like it.
We were made to feel very welcome by Nikki and her lovely dog Merlin. Tasty breakfast, kippers were best I've ever had.
Jonathan
Stayed 3 nights in Sep 2023
Verified
8/10 Good
Mary
2 Feb 2025
Liked: Staff & service, amenities
The property was a lovely stay and i slept well. Vegetarian Breakfast was a little small but nice. No decaf coffee.
Lovely dog in property.very friendly.
I was warmly welcomed by Merlin and Nikki.
Accommodation was first class, warm very clean and comfortable.
Breakfast was freshly cooked and very tasty. I came as a guest but left as a friend. Can highly recommend and will be back.
A beautiful little place, the room was clean and comfortable, and the landlady couldn't do do even to make my stay great.
Also the B&B is home to the bestest boy in the South,a lovely placid dog named Merlin.
I will definitely be staying again next time I travel to St Austell.
Best breakfast in Cornwall! Nikki was a great host, even a cup of tea on arrival which was well received after a long drive. Great location for Eden Sessions. Merlin is such a well behaved dog and loves a biscuit. A real home from home. Thank you for having us!
Very friendly host who provided comprehensive information about arrival and the town in general. There is a large dog (Merlin) who is quiet and well behaved so nothing to worry about. Easy walk to town. Breakfast was excellent. Comfortable, warm room. Property is starting to show its age (our windows didn't shut too well and there was a small leak letting water in onto the sill) but the owner is refurbishing it. If you have a room at the front the road is quite close so there is some traffic noise. Would stay again.
It was really nice and Nikki had some great recommendations for us. We will visit again 😊
Kristina
Stayed 3 nights in Sep 2024
Verified
6/10 Okay
Frank
14 Feb 2024
Liked: Staff & service
First night lovely and warm 2nd night no heating on
Frank
Stayed 2 nights in Feb 2024
Verified
8/10 Good
Claire
2 Jun 2023
Liked: Cleanliness, staff & service
Lovely welcome and service at The Arches.
Enjoyed our stay at The Arches.
Nikki, the owner was very welcoming, friendly and couldn’t do enough for us.
Gave us lots of information about places to visit and eat.
Informed us she had a large dog (called Merlin), he was as placid as could be, very well behaved and calm. We took our dog but Merlin was no threat to ours.
Breakfast was delicious and plentiful.
Parking was available.
Only small issue was not having en-suite as bathroom which was disappointing as it was across the corridor. It wasn’t shared so wasn’t a major issue.
Our room was quite small and the decor and furniture very basic.
Good to have a fridge. Enjoyed our stay.
Nicki is friendly and welcoming. Nothing is too much trouble. She is knowledgeable about the area. Breakfast is lovely, good choice and always hot and cooked well. If your a dog lover then you will love Merlin he is the most gentle friendly dog you will ever meet and he will greet you every morning and lead you to the biscuit jar for you to feed him. He is so gentle when he takes it from you. He knows never to enter the breakfast room until after everyone has finished and then he will bring you his toys to show you.
A very welcoming place to stay in St Austell. Very clean and comfortable room, good room facilities, and fantastic breakfast. Location is great being a few minutes walk from the main shopping streets and train / bus station. Highly recommend.
Nikki was lovely upgraded us for our anniversary ...Met Merlin the beautiful German shepherd.. Breakfast was great best poached eggs ever....A bit if a steep drive to get up to the location but otherwise good ...
Excellent breakfast. Kippers to die for. A bit far from the main town to walk but Nikki makes you feel very welcome. Don't forget to give the dog a biscuit!
What a lovely welcome from both host and canine companion. Cant fault the choice or quality of the food all served with a gracious smile and information about the local life. Would definitely stay again.
The property is terraced house and very spacious and well looked after also in a walking distance into town St.Austell the traffic calms down after 9.30ish pm the staff/owner is very friendly nice and welcoming serves the breakfast at your convenience time the dog is friendly personally I don't like dogs I didn't have any problems Go for it!
ARCHES B&B IS A MUST !!
We stayed one night in June a very warm welcome from Nikki on arrival made us feel at home. Booked the Green Room a beautiful four poster bed, very comfortable and clean. Tea/coffee making facilities, TV and small fridge. Bathroom is well equipped with nice towels, flannels and toiletries.
Breakfast is of high quality and presented well. * No grease present *
Menu offers a great choice you will not be disappointed :)
Parking available !
A quiet location only ten minutes walk to the town center and within easy reach of Eden Project, Charlestown, Mevagissey etc
Nikki is a wonderful host top marks for hospitality !
Merlin the German Shepherd is absolutely gorgeous, friendly and very obedient he even knows not to enter the breakfast room when your eating ! By the end of your stay he will have you trained to give him a biscuit from his jar in the hallway.
Nobody would ever know a dog lived on the premises it is absolutely spotless and smells lovely.
Once breakfast serving had finished Nikki came and chatted with us still offering more tea/coffee which was lovely to have a host give you their time. We both support Live Music so Nikki suggested other towns events to check out etc ..
A very relaxed Sunday departure fabulous stay looking forward to our return in Aug for the Blue Room.
Nikki and Merlin made us most welcome !
Highly recommend staying here !!
Miranda & Nick
Miranda&Nick
Stayed 1 night in Jun 2019
Verified
6/10 Okay
Verified traveller
7 Jul 2019
Liked: Amenities
N/A, no comments to make. Not what expected. Run down
The B&B was clean, well presented and tidy. Nikki, the owner, was very friendly, helpful and welcoming. Merlin, the gorgeous German Shepherd puppy is just adorable and well behaved. We only stayed for one night and it suited our needs perfectly. There was ample tea, coffee and milk in the room. A hairdryer, Iron and Ironing board was provided. Breakfast was excellent.
My only negative comments would be, and they aren't really negative, is the parking is very tight and a bit of a headache to access, the signage from the road is not very clear and the room we were in was very tight on space at the end of the bed.
I would recommend the B&B.