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Reviews of Fairfield Inn & Suites by Marriott Brooksville Suncoast Parkway

2.5 out of 5
Fairfield Inn & Suites by Marriott Brooksville Suncoast Parkway
14082 Cortez Blvd, Spring Hill, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 201 reviews" "
Rating 8 - Good. 34 out of 201 reviews" "
Rating 6 - Okay. 8 out of 201 reviews" "
Rating 4 - Poor. 3 out of 201 reviews" "
Rating 2 - Terrible. 4 out of 201 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Madeline

Stayed 2 nights in Apr 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tim Robinson GM on 22 Apr 2024
Thank you, Alberto, for your kind review! We hope that we'll be able to serve you again soon Sir.Kind Regards, Tim

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice, as is the staff. Breakfast was good. Location good - entrance is odd. The pillows were terrible!
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a helpful, friendly and efficient staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the property, and the generosity and kindness of the staff made this place somewhere I’d want to stay again
Stayed 1 night in Jan 2024
Response from Tim Robinson GM on 6 Feb 2024
Thank you, David, for your feedback! We are so happy that you chose to stay with us. We hope to see you again soon!!

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk
Stayed 2 nights in Jan 2024
Response from Tim Robinson GM on 6 Feb 2024
Thank you so much Mary Beth for your feedback! It is greatly appreciated!Hope to see you again soon!!

10/10 Excellent

Michelle, Vienna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tim Robinson GM on 6 Feb 2024
Thank you so much for your feedback! We are so glad that you chose to stay with us!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tim Robinson GM on 6 Feb 2024
Thank you so much Kelly for your feedback! We hope to see you again soon!!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tim GM on 27 Dec 2023
Thank you so much Richard for your feedback! We look forward to seeing you again!!

8/10 Good

Justin

Stayed 2 nights in Nov 2023
Response from Tim GM on 7 Dec 2023
Thank you, Justin, for your kind review. We appreciate your business. Hope to see you soon!!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice and comfortable hotel. We plan to come back to Florida and most definitely going to reserve a room again.
Stayed 3 nights in Dec 2023
Response from Tim GM on 7 Dec 2023
Thank you, Karen, for the kind words. We look forward to seeing you again soon!!

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tim GM on 7 Dec 2023
Thank you, Manuel, for your review. We appreciate your business. Hope to see you again soon!

10/10 Excellent

Erik

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and Professional Staff
Stayed 2 nights in Nov 2023
Response from Tim GM on 7 Dec 2023
Thank you, Erik, for your kind review. We appreciate you staying with us! Hope to see you again soon!!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tim GM on 12 Nov 2023
Thank you so much Gary for your kind review.We appreciate you choosing to stay with us!!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from review john on 24 Oct 2023
Thank you for the review.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tim GM on 11 Oct 2023
Thank you Teresa for your feedback!! We appreciate your choice to stay at the Fairfield! We hope to see you again soon!!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Tim GM on 18 Sept 2023
Thank you Paul for your kind review! We hope to see you again Sir!!

10/10 Excellent

Cynthia, Union Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tim Robinson GM on 18 Sept 2023
Thank you so much Cynthia for your review!! We look forward to seeing you again soon!!

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Stay
Stayed 1 night in Sep 2023
Response from Tim Robinson GM on 18 Sept 2023
Hi Christine. I am so sorry that we did not meet your needs. It is our mission to provide each of our guests a comfortable and enjoyable stay. Please feel free to reach out to me at the hotel if you would like to discuss in detail.

10/10 Excellent

raymundo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Tim Robinson GM on 18 Sept 2023
Thank you so much Raymundo for your kind review! We appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Victor, Naples

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, hotel seems brand new. Room is clean and spacious. So far, I recommend.
Stayed 1 night in Aug 2023
Response from Tim Robinson GM on 21 Aug 2023
Thank you so much Victor for the kind words!!! We hope to see you again soon!!

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay property is fantastic breakfast is delicious with lots of variety the pool is also great little cloudy when we where there rooms comfortable and relaxing we can’t wait to go back this was our second stay and we will definitely be back
Stayed 2 nights in Aug 2023
Response from Tim GM on 7 Aug 2023
Thank you so much for your kind review Patrick! I will definitely share with the staff!!Hope to see you again soon!!!!

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tim GM on 8 Aug 2023
Thank you so much Janet for completing our survey. We hope to see you again soon!!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Tim GM on 8 Aug 2023
Thank you Nicholas for your kind review! We greatly appreciate you. Hope to see you soon!!!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! James was extremely helpful and accommodating! Always professional and friendly! Breakfast was great and rooms were very clean!
Stayed 4 nights in Jul 2023
Response from Tim GM on 7 Aug 2023
Thank you so much for the kind words!! We greatly appreciate it! Hope to see you again soon!!!!

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the staff are super friendly.
Stayed 1 night in Jul 2023
Response from Tim GM on 7 Aug 2023
Thanks Brian for your feedback!! It is much appreciated!! Hope to see you soon Sir!

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel overall
The service was spot on. The shower pressure is kinda weak, took a while in the shower but it’s all good. The refrigerator was kinda weird because it has no freezer and had to constantly press the button to keep it cold. We found few dirty areas in the room but we just stay away from it.
Stayed 4 nights in Jul 2023
Response from Tim GM on 7 Aug 2023
Thank you, Harry, for the kind words! I will share your feedback with my staff!!

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Tim GM on 3 Jul 2023
Thank you Jon for your feedback! We greatly appreciate your feedback! Hope to see you soon!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Tim GM on 3 Jul 2023
Thank you so much for your kind review. We hope to see you again soon!!!!

10/10 Excellent

Clint

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here while we visited the mermaids at Weeki Wachee Park. This place was wonderful! Clean, updated and fresh. Huge shower, great breakfast, and nice employees! Would definitely stay here again!
Stayed 1 night in Jun 2023
Response from Tim GM on 29 Jun 2023
Thank you so much for your kind words Clint! We hope to see you again soon!!

8/10 Good

jason

Stayed 1 night in Jun 2023
Response from Tim GM on 7 Aug 2023
Thank you Jason for your kind review! It is much appreciated. We hope to see you again soon!!

6/10 Okay

Patrick

Stayed 2 nights in May 2023
Response from Tim GM on 7 Aug 2023
Thank you Patrick for taking the time to complete this survey. We greatly appreciate it! Hope to see you again!!!!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
James at the front desk is so very helpful and pleasant. Rooms wete kept clean. The only thing I would change is they had an aroma pumped in in the hallways. It was overwhelming.
Stayed 5 nights in Jun 2023
Response from Tim GM on 14 Jun 2023
Thank you so much for your kind comments! We hope to see you again soon!!

10/10 Excellent

Luz

Stayed 1 night in Jun 2023
Response from Tim GM on 3 Jul 2023
Thank you Luz for your kind review. We hope to saee you again soon!

8/10 Good

Dale

Stayed 2 nights in Jun 2023
Response from Tim GM on 29 Jun 2023
Thank you so much for taking thew time to provide us feedback. It is greatly appreciated!!

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Tim GM on 30 May 2023
Thank you so much for your review! We hope to see you again!!!!

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel overall was clean, but the pool was dirty. Also, for some reason they put us in a handicapped room, and every time you ran the shower, the entire bathroom floor flooded. Created a slip hazard, especially for the handicapped. Not a great design.
Stayed 3 nights in May 2023
Response from Tim GM on 30 May 2023
Thank you so much for your feedback! We have briefed the team regarding your concerns. We hope to see you again soon!

10/10 Excellent

Simeon

Stayed 2 nights in May 2023
Response from Tim GM on 14 Jun 2023
Thank you so much for your kind review! We hope to see you again soon!!!

10/10 Excellent

Katie

Stayed 1 night in May 2023
Response from Tim GM on 21 May 2023
Thank you so much for your feedback! We hope to see you soon!!

10/10 Excellent

David Garcia

Liked: Cleanliness
Stayed 1 night in Apr 2023
Response from Tim GM on 21 May 2023
Thank you David for your feedback! We hope to see you again soon..

8/10 Good

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Tim GM on 21 May 2023
Thank you Libby for the feedback! We hope to see you soon!!

10/10 Excellent

darr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Tim GM on 3 Apr 2023
Thank you so much for your kind feedback! Hope to see you again soon!!

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hard to find entry
Stayed 1 night in Mar 2023
Response from Tim Robinson on 26 Mar 2023
Hi Michael! Thank you so much for your feedback. It is much appreciated!!

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
My complaint with this hotel is the cheap awful artificial scent they have piped into the vent system throughout the hotel. It caused horrible headaches!! It was hard to sleep the odor was so strong that we couldn’t have the A/C on. It tainted our entire experience.
Stayed 4 nights in Mar 2023
Response from Jen on 20 Mar 2023
Dear Elizabeth, Thank you for your feedback. Not as an excuse but as an explanation only, the scent infusers are stand alone units on each floor. Unfortunately, someone turned up the control amount and for that we apologize. Thank you again for your feedback so that we were able to correct the issue.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What You'd Expect
The hotel is in new condition. The experience is what you would expect from this type of hotel. The staff was friendly and helpful, and the room was clean and comfortable. Our breakfast was included our food options were fairly standard. The pool was small but clean and enough for a dip.
Stayed 1 night in Mar 2023
Response from tim on 13 Mar 2023
Hi Martin. Thank you so much for your feedback. It is very much appreciated!!Tim GM

2/10 Terrible

Michael

I accidentally put the wrong dates and attempted to cancel immediately after. I was informed there is nothing they can do and it’s non refundable and that’s ridiculous. I was forced to pay for a room and keep it while I’m in another country. Absolutely unacceptable.
Stayed 1 night in Feb 2023
Response from Jen on 27 Feb 2023
Hi,I do see that your reservation was cancelled here at the property. I see that you made the reservation through Expedia and paid them. Due to that fact, you will need to speak with someone from Expedia to see if they will refund your money. Hope this helps.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time for a BBQ
Thank you for allowing us to stay here as we had a special BBQ hangout with close friends this week. We were in a great location far away from the elevators and ice machine. Everyone was so nice and helpful even at out LATE check in. Thank you for getting the dehumidifier working after the first semi-damp night in the room. When we come back again, we will be staying here and brining more people with us! We already had 5 other folks here with us this week.
Stayed 4 nights in Feb 2023
Response from Tim GM on 26 Feb 2023
Thank you so much for your kind review!! We appreciate your feedback. We can't wait to see you again... AND your guests!!!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than Fairfield.
I enjoyed my stay. Very clean and comfortable. Made my already memorable trip to Tampa that much better. Thank you for a great stay.
Stayed 2 nights in Feb 2023
Response from Tim GM on 26 Feb 2023
Thank you so much for your kind words! We hope you visit us again!!!

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a family event. Very nice, clean right near stores and wherever you need to go. The breakfast was good. When we are in this area this will be our go to place.
Stayed 3 nights in Jan 2023
Response from Tim GM on 5 Feb 2023
Thank you so much for your feedback. We hope to see you and your family soon!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
From check in to check out staff was available, friendly and all around pleasant. My stay was wonderful.
Stayed 1 night in Jan 2023
Response from Tim GM on 5 Feb 2023
Thank you SO much for your review! We are pleased that you enjoyed your stay! Hope to see you again soon..