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"Great customer service in all departments. You are greeted at the enterance by freindly staff and check in was seemless. We were given complimemtary breakfast on our first day. We were given the wrong room number when we arrived and were given complimentary lunch for our troubles. My wife was celebrating her birthday and they provided a complimentary nice cake and treats for her. "

"Very friendly and helpfull staff rooms very clean and comfortable "

"The check-in process was smooth. The hotel was beautiful. The room was immaculate. A lot smaller than I anticipated but we made it work. The staff was very friendly. The breakfast buffet and breakfast staff exceeded our expectations. The airport shuttle booking process was very simple and I’m happy that they can take you to the two malls (MOA and Ayala). Ayala was in walking distance, so we opted to do that. I look forward to my next trip back to the Philippines. "

"good"

"The Staff was very corteous and help full. The breakfast buffet was fantastic! Great place to decompress after a long day flying!"

"It is clean during the peak period"

"Room and service were first class. Staff very helpful. Restaurant was good, perhaps a tad expensive."

"The room was quite dated, reception staff were not very welcoming. Maid staff was very good though."

"Excellent hotel. Great location. Comfy beds. Lovely breakfast. "