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"Great beach view"

"Was initially given a room with partially completed maintenance and a door that did not lock. Had to move room which was much better. Overall the Grand Hotel needs some serious TLC and is currently not so grand. We wouldn’t consider it good value for money."

"It’s definitely a get what you pay for type of stay. I arrived quite late in the evening, wanted to just settle and sleep but when I entered my room, there was no bedding, pillow cases or anything for that matter. To be fair the staff member was extremely apologetic and made up my bed for me, but it’s a simple thing to check when you know you have bookings, toilet roll was sparse and no one seemed to be on the front desk to ask, I had a small circle of soap as no shower gel or shampoo was provided. The beds comfy enough and if you want a bed to stay in, it’s probably the place, but if you’re looking for glam and wowness, probably don’t. The staff do remind you that the lift is small and can only fit one person, which is accurate. It definitely needs a touch of love and just some attention to detail such as checking rooms are ready for when people are staying, which you think would’ve been done as the check in isn’t until 2pm. Overall, I probably wouldn’t stay again, but it was a bed and somewhere to sleep"

"Nice and clean friendly staff away from central no"

"Stayed here for 2 nights and everything was perfect. Clean everywhere, great nights sleep and breakfast was lovely, great options to choose from. Would certainly stay again, Thank you Mansion house!"