Sousse Palace Hotel & Spa

Photo gallery for Sousse Palace Hotel & Spa

Primary image
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview of Sousse Palace Hotel & Spa

Sousse Palace Hotel & Spa

5.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
Map
30 Avenue Habib Bourguiba, Sousse, Sousse, 4000

Explore the area

  • Popular LocationRibat of Sousse10 min walk
  • Popular LocationSousse Beach10 min walk
  • Popular LocationEl Kobba Museum12 min walk
  • AirportMonastir (MIR-Habib Bourguiba Intl.)27 min drive

Choose dates to view prices

About this area

Sousse

Located in Sousse, Sousse Palace Hotel & Spa is in the city centre and on a private beach. El Kobba Museum and Ribat of Sousse are notable landmarks, and if an activity is on the agenda, visit El Kantaoui Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Stade Olympique or Stade Mustapha Ben Jannet.

What's nearby

  • Ribat of Sousse - 10 min walk
  • Sousse Beach - 10 min walk
  • Museum Dar Essid - 10 min walk
  • El Kobba Museum - 12 min walk
  • Sofra Cistern - 14 min walk

Getting around

  • Monastir (MIR-Habib Bourguiba Intl.) - 27 min drive

Restaurants

  • La Marmite - 2 min walk
  • Restaurant Du Peuple - 9 min walk
  • Beb Al Medina - 10 min walk
  • Damido restaurant - 13 min walk
  • Planet Food - 15 min walk

About this property

Sousse Palace Hotel & Spa

Hotel with private beach and full-service spa
At Sousse Palace Hotel & Spa, hit the private sand beach, dine on-site at Le 12eme or enjoy a drink at one of the hotel's 2 bars/lounges.
Sousse Palace Hotel & Spa offers 252 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Sousse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A private beach and a health club are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shalimar has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Languages spoken

Arabic, English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Le 12eme
  • Le Must
  • Zitouna
  • Gold Bar
  • La Vague

Things to do

  • Aerobics classes
  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (14531 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: TND 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sousse Palace
Sousse Palace Hotel
Sousse Palace Hotel Spa
Sousse Palace & Spa Sousse
Sousse Palace Hotel & Spa Hotel
Sousse Palace Hotel & Spa Sousse
Sousse Palace Hotel & Spa Hotel Sousse

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 58 out of 152 reviews
5 - Excellent 38%
Rating 4 - Good. 54 out of 152 reviews
4 - Good 36%
Rating 3 - Okay. 17 out of 152 reviews
3 - Okay 11%
Rating 2 - Poor. 9 out of 152 reviews
2 - Poor 6%
Rating 1 - Terrible. 14 out of 152 reviews
1 - Terrible 9%

4.0/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

4.0/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YS
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Luxurious. Excellent staff. Excellent swimming pool. Excellent breakfast. Nice room. Nice view.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

1/5 Terrible

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bribes taking security Security denied my entry until I got him a carton of cigarettes
Stayed 1 night in Feb 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
5 stars ???? 4,5 max
The spa is very nice, I really enjoyed it! At my check-in I noticed and informed the front desk that the tv was not functional. At my check-out, 2 days later, I bring the broken tv cable at the front desk. I wasn’t offered any kind of compensation or excuses …… The food was just ok, for a 5 stars hotel, I can expect more.
Stayed 2 nights in Dec 2021

5/5 Excellent

Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

3/5 Okay

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Very clean hotel is been refurbished high standard , great food big thx to director was taking control of every bits in hotel & friendly staff room was super clean & nice view pool and sea
Stayed 1 night in Jul 2021