Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Marhaba Salem

4 out of 5
Marhaba Salem
Boulevard 14 Janvier, Sousse, Sousse Governorate

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gigi

Disliked: Staff & service
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Public Relations Officer on 10 Feb 2020
Dear Guest, Thank you for the feedback. We are very sad you didn't enjoy the stay in our resort. Meanwhile, we have no detail about what you disliked in order to better welcoming you next time, with an improved service. We really hope you will give us another chance in the future for a better holiday :) Warmest regards,

8/10 Good

Maja, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel :-)
I like the hotel and i will return to it. It is nice for familys because of the relaxed atmosphere. Waitors and cleaning staph were nice and very friendly. They did there job well. There is a little bit of a problem with the quality of drinks. I found that some bars had better quality than others. The food is good basic food. I big varraity everyday. Not luxury food but not bad either. I stayed for 3 weeks and because of my long stay, i found it a bit annoying that the daily routine inc. the music choices as well. Same music every single day. Good music, but still.. And the hotel says it has internet in the rooms. It does not !!!! And the internet they do have in the lobby, crashes everyday when lot of people are in the area. If you need to use it, you have to chose a time of day when other people are elsewhere. This was pretty annoying sometimes. But all in all i was plessantly surpriced by the standart of the hotel. it is deffinitely worth the price and more. I recommend this hotel :-)

6/10 Okay

Phil

Liked: Cleanliness, room comfort
Location could be better.
The staff are very friendly and try hard to make you welcome. The room was large and the bed comfortable, the maid was very attentive. The location was a bit out on a limb, really need Taxi's to get about. There is a nice private beach, but the indoor pool is in the next hotel and the Gym has to be paid for. The food was not bad, just not that good. There was limited amounts at the buffet and the meat was alway tuff. Cant say it was wonderful. There was a lot people on all inclusive and they were on a mission to drink as much as possible all day long!.

8/10 Good

Debbie, Minneapolis, MN, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
A nice facility with well-kept grounds and a spacious, light lobby. Very clean inside and out. The staff were friendly and helpful. The food was good and offered a good variety. No smoking was allowed in the restaurant, which was nice from a non-smoker's viewpoint, however the lobby became quite smoke-filled after dinner when we wanted to play cards with other guests - not pleasant! The indoor pool is nice, and there's a whirlpool area within the pool. A nice addition might have been a separate hot tub-type jacuzzi. A good bargain for the money.

8/10 Good

Timothy, Minnesota, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Aiming to please
The staff was courteous and helpful. The food was prepared well and attractively presented, and the pool and grounds were clean. It seems that the hotel is well managed.

10/10 Excellent

Makhloufi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastique
Personnel au top, très chaleureux et à l'écoute surtout l'animatrice Sousou .je remercie aussi l’hôte d’accueil qui a été très serviable et professionnel avec nous et qui nous a apporté un service remarquable. Les chambres sont spacieuses et modernes , buffet variés....
Stayed 6 nights in Dec 2023

10/10 Excellent

Mabrouka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien passée c le top personnel souriants propre 👍
Stayed 2 nights in May 2022
Response from Hamida on 10 May 2022
bonjour, vous êtes toujours le bienvenue ,c'est un plaisir de vous servire

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019
Response from Public Relations Officer on 21 Oct 2019
Dear Guest, Thank you very much for your feedback. We are so glad you fully enjoyed your holiday in our resort and we look forward to welcoming you again in the future for another dream stay :) Warmest regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai trouvé l’hôtel impeccable le personnel très souriant très serviable et j’avais pris tout compris il y avait aussi boisson à volonté
Stayed 3 nights in Aug 2019
Response from Public Relations Officer on 11 Oct 2019
Cher Client, Nous vous remercions pour le feedback. Nous sommes ravis que vous avez passé un très beau séjour dans notre hôtel et nous espérons vous accueillir de nouveau dans le futur pour profiter encore plus :) Nos meilleures salutations,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Public Relations Officer on 5 Aug 2019
Dear Guest, Thank you for reviewing our property. We are happy to read you enjoyed your overall experience in our resort and we hope you will come back again soon :) Warm regards,

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
chambre trop petite , grosse pluie = chambre inondé
Stayed 20 nights in Mar 2019
Response from Public Relations Officer on 5 Aug 2019
Cher Client, Nous vous remercions pour le feedback. Nous sommes navrés de savoir que vous n'avez pas apprécié l'expérience de séjour dans notre hôtel. Nous comprenons que vous avez eu un souci avec la chambre mais si cela nous avait été réclamé sur place, nous aurions été contents de changer de suite votre chambre. Nous devons mentionner que nous avons prévu un relookage de nos chambres et nous espérons vous accueillir de nouveau dans le futur, pour un meilleur séjour. Nos meilleures salutations,

10/10 Excellent

Karoline, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel
I love everything about the hotel but there is a lot of bugs especially cucarachas / kakkerlakker. They are very nasty and are all over the room, floors and everywhere. But I love everything else mostly the entertainment team.

2/10 Terrible

sabrina, saint tropez

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Personel désagréable, chambre insalubre et non correspondante au photo, partie commune sale. J'avais réservé 1 semaine je n'ai passé qu'une seule nuit car arriver tardive et je lui partie dans un autre hotel le lendemain matin pour le reste de mes vacances. Hitel non recommandable !!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lits confortables
Tres bonne impression.. personnel aimable et serviable.

8/10 Good

Tony

Liked: Cleanliness, staff & service, room comfort
Ottimo hotel. Tutti i confort possibili e personale competente. Peccato per i lavori in corso ma se servono per migliorare ci sta!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROYAL SALEM
propreté rien à redire malgré les travaux de réaménagement de l'hotel, les services restent corrects, personnel agréable, buffet varié et frais.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bon hotel Complet (plage, piscine, cafés, etc.)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angela, Caxias do Sul/RS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice hotel, good price
I stayed 2 weeks. Nice hotel, big garden, short way to the beach. Good services together with the 2 sister hotels in the same area. Some small things were not ok in the room, but i loved the sea view i got from my balcony :) After all i enjoyed my staying and i did not want to go home :) Staff is helpful but be prepared to give tips also.