Sour Lake Holidays from £1,044

Rosa checked me in and out and she was super inviting and friendly now I’m not one of those people who typically asked for much of anything so I can’t say she went above and beyond, but I believe she would have if I needed to it rained so I didn’t go in the pool so I can’t speak much on it didn’t go in the gym, but the room is nice just far enough out of the city but definitely rent a car if you plan on being downtown

It’s was absolutely incredible

Everything was amazing and worth my money. Best experience from a hotel I’ve ever been to.

Our room had someone in it, so they should probably update their policies in making sure a room is available, even if someone else is at fault for checking out late. Easy enough to get it fixed despite the irritation.

Visiting Galveston for the first time and decided to stay at this hotel as it was close to all of our planned excursions. We had a problem with the shower curtain smelling VERY musty so we called the front desk for about 15 minutes with no answer. Finally had to just go down and ask for a new one which they gave us but it made us feel like the rooms weren’t being cleaned thoroughly. We also found old flower petals under the sink from a past guest. The elevators were broken all weekend so waiting for the ONE working one was frustrating for everyone. There was also a water leak in the room with the ice machine so filling up our small cooler in a puddle was gross but it dried up by the last day. I will say the view from our room was beautiful and front desk staff was helpful. Overall this hotel needs a better maintenance team FOR SURE! It’s such nice area and the views are great but lack of maintenance keeps this hotel from getting 5 stars from me.