Luxury Double Room, 1 King Bed, Terrace, Partial Sea View | Terrace/patio

Reviews of Villa Teresa

Villa Teresa
via nastro verde 103, Sorrento, Napoli

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

6.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Mark

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Google map this property before booking! There are 2 huge falsehoods listed that are so bad i reported it. 1. It isn’t a 14 minute walk to the sorrento pier. It is a 1 hour hike, it’s on the top of the mountain, or. A 50 euro cab ride which we paid 4 times because it was 1 hour down, it would’ve been 3 hours up. 2. The internet is terrible. No service in the room and I had to be right next to the modem in order for it to work. No cell service either so I couldn’t even use my own data. We visited early may and it was unseasonably cold. We asked for the heat to be turned on and his response was “we are connected to the city’s gas and they decide whether to turn it on” so…. No. It was 14 degrees. The walls are paper thin and the breakfast sucked. There was bread but no toaster. The croissants were the same as the day before but one day older. I could go on but I’ll leave it here. This was a mistake.
Response from Alejandro on 5 May 2023
Very rude host. Very noisy during the night. The room was left in very poor condition with shoe marks on the walls. Surely damages will be required. The rooms are heated, but if you are unable to turn on an electric and not a gas air conditioner .. we are not at fault. bad experience