Honestly, the only person who I liked was the front desk agent "Antonino" - who mainly my wife and I dealt with. Reason being, we were not happy with the hotels accommodation as the rooms looked like they were undergoing renovation and amenities looked outdated.
My wife and I spoke to the property manager "Masimo" - he was rude, zero hospitality and only cared about making money. I informed him that I was willing to pay for the one night and would like for a refund for the next 2 nights, but he refused and said I will be charged for all 3 nights.
Upon which, I said if I am checking out and you have the room vacant, why would you charge me if you can sell it - he refused to give me my refund and insisted that he will charge my credit card. Seemed like a threat more than anything.
We ended up HAVING to stay as we have no choice and did not want to pay for 2 hotel rooms. Please refrain from staying at his hotel, mainly because the hotel rooms and other amenities need major upgrading and the hotel manager needs to learn how to treat guests with hospitality.
The only thing going for this hotel is the view and the front desk agent "Antonino".