Title: Novotel Sorocaba Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=180990&destination=Sorocaba%2C+S%C3%A3o+Paulo+State%2C+Brazil&selected=19990566&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Sorocaba Stylish relaxation awaits near Esplanada Shopping Center, where travelers can energize with a workout at the gym or unwind during a pleasant happy hour ## Photo gallery for Novotel Sorocaba ![Lobby - Novotel Sorocaba (Sorocaba)](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/a6ba8aab.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/9e547ec0-f8e7-4cad-9a03-260926310b3d-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Front of property – evening/night - Novotel Sorocaba (Sorocaba)](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/612e2ca3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna - Novotel Sorocaba (Sorocaba)](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/w3000h2247x0y3-9d1c9d59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Novotel Sorocaba (Sorocaba)](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/3fa790ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Sorocaba sits in the heart of the city, offering a peaceful retreat with its garden and wellness facilities. Visitors can relax in the sauna or steam room, enjoy meals at the Gourmet Bar, or catch up on work at the business center. ## Reviews 9.0 Wonderful ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £70 includes taxes & fees 17 Apr - 18 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=19990566&PinnedHotelID=19990566&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=19990566&PinnedHotelID=19990566&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=19990566&PinnedHotelID=19990566&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=19990566&PinnedHotelID=19990566&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=19990566&PinnedHotelID=19990566&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=19990566&PinnedHotelID=19990566&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=19990566&PinnedHotelID=19990566&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=19990566&PinnedHotelID=19990566&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Family Apartment, 1 Double Bed with Sofa bed ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/bfbdcd1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Double Bed with Sofa bed 9.2 Wonderful 5 reviews - City view - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Superior Apartment, 2 Single Beds ![Superior Apartment, 2 Single Beds | Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/2c1cc866.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Single Beds 7.6 Good 4 reviews - City view - 269 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Superior Apartment, 1 Queen Bed ![Superior Apartment, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/33fed275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Queen Bed 8.6 Excellent 17 reviews - City view - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Apartment, 1 Queen Bed ![Executive Apartment, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/0559f17a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 Queen Bed 9.2 Wonderful 5 reviews - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, Multiple Beds ![Superior Room, Multiple Beds | Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/e977d323.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Room, Multiple Beds (Accessible) ![Room, Multiple Beds (Accessible) | Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/7966652d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds (Accessible) - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Apartment, 1 Double Bed (Accessible) ![Apartment, 1 Double Bed (Accessible) | Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/04131019.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Double Bed (Accessible) 8.0 Very good 1 review - Sleeps 2 - 1 Double Bed ### View all photos for Superior Suite, 1 King Bed ![Superior Suite, 1 King Bed | Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990566/1c248847.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed 8.0 Very good 1 review - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSorocaba-Hotels-Novotel-Sorocaba.h19990566.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSorocaba-Hotels-Novotel-Sorocaba.h19990566.Hotel-Information) ## About the area Located in Sorocaba, Novotel Sorocaba is in the business district and near a boardwalk. Esplanada Shopping Center is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Smash Center and Quinzinho de Barros Municipal Zoo. Ituparanga Dam is another place to visit that comes recommended. [Visit our Sorocaba travel guide](https://www.expedia.co.uk/Sorocaba.dx180990) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.53676%2C-47.46580&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cj9GkZLaumimUKeSJgR8G8LKVWw=) Av Prof Izoraida Marques Peres 770, Parque Campolim, Sorocaba, Sao Paulo, 18048110 ### What's nearby - Esplanada Shopping Center 6 min walk \- 0.4 miles - Do Matao Ecological Park 13 min walk \- 0.7 miles - Smash Center 4 min drive \- 1.4 miles - Centro Cultural Municipal de Votorantim 6 min drive \- 1.4 miles - Quinzinho de Barros Municipal Zoo 10 min drive \- 4.4 miles ### Getting around - Campinas (VCP-Viracopos - Campinas Intl.) 63 min drive ### Restaurants - La Dirna Restaurante E Pizzaria 3 min walk - Cubo Mágico Gourmet 1 min walk - Starbucks 5 min walk - Outback Steakhouse 3 min walk - Coco Bambu 3 min walk ## About this property ### Novotel Sorocaba Upscale hotel near Esplanada Shopping Center Located close to Smash Center and Quinzinho de Barros Municipal Zoo, Novotel Sorocaba provides a garden, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Gourmet Bar, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi is available to all guests, along with a gym and a business centre. Other perks at this hotel include: - Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge) - An electric car charging station, express check-out and express check-in - Luggage storage, free newspapers and a TV in reception - Guest reviews give top marks for the helpful staff Room features All 158 individually decorated rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to amenities such as late-night room service and free WiFi. Extra amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 32-inch LCD TVs with digital channels - Daily housekeeping, desks and phones ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/4000000/3700000/3691000/3690936/62a76b2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Transamerica Executive Sorocaba Sorocaba - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 817 reviews £59 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=3690936&PinnedHotelID=3690936&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/20000000/19990600/19990548/8fe50890.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Sorocaba Parque Campolim - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.4 Very good 468 reviews £35 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=19990548&PinnedHotelID=19990548&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (BRL 58.00 per person)](https://images.trvl-media.com/lodging/1000000/900000/892400/892399/8e5baf15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Sorocaba Sorocaba - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 494 reviews £45 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=892399&PinnedHotelID=892399&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/5000000/4320000/4319100/4319080/7aee8dc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Royal Sorocaba by Atlantica Sorocaba Centro - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 550 reviews £50 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=4319080&PinnedHotelID=4319080&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12680000/12670500/12670434/93543382.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ALL INN Sorocaba - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 992 reviews £49 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=12670434&PinnedHotelID=12670434&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/9000000/8800000/8799400/8799347/49b7a470.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Sorocaba Santa Rosalia Sorocaba - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 285 reviews £43 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=8799347&PinnedHotelID=8799347&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4320000/4319300/4319237/724850eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sorocaba Park Hotel by Atlantica Sorocaba - Pool - Breakfast included - Free Wi-Fi - Restaurant 8.6 Excellent 347 reviews £47 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=4319237&PinnedHotelID=4319237&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, City View | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111840000/111839400/111839356/79500f64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### eSuites Sorocaba Sorocaba - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 89 reviews £48 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=111839356&PinnedHotelID=111839356&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1810000/1807500/1807404/6a00277e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dan Inn Sorocaba by Nacional Inn Sorocaba - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 731 reviews £39 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=1807404&PinnedHotelID=1807404&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/87000000/86540000/86539600/86539548/62c3c3ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Esuites Sorocaba Sorocaba - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.6 Excellent 286 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=86539548&PinnedHotelID=86539548&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=19990566&PinnedHotelID=19990566&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19990566,3690936,19990548,892399,4319080) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Secured, covered valet parking on site (BRL 30 per day) - Secured, covered extended parking on site (BRL 30 per day) - Limited on-site valet parking - Wheelchair-accessible parking available ### Food and drink - Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 77 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Gourmet Bar ### Things to do - Bicycle rentals - Gym - Sauna - Steam room - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 6 meeting rooms - Business centre - Computer station - Conference centre ### Outdoors - Garden - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 10 floors - 100% renewable energy - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2017 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with digital channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 105 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome 1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 15 and younger eat free breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately BRL 77 per person - Valet parking fee: BRL 30 per day - Covered extended parking fee: BRL 30 per day - Pet fee: BRL 105 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property uses solar energy, plus a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Novotel Sorocaba Hotel Novotel Sorocaba Brazil Novotel Sorocaba Hotel Novotel Sorocaba Sorocaba Novotel Sorocaba Hotel Sorocaba ## Frequently asked questions ### Is Novotel Sorocaba pet-friendly? ### How much does it cost to stay at Novotel Sorocaba? ### How much is parking at Novotel Sorocaba? ### What time is check-in at Novotel Sorocaba? ### What time is check-out at Novotel Sorocaba? ### Where is Novotel Sorocaba located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Sorocaba Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 351 8 - Good 130 6 - Okay 46 4 - Poor 19 2 - Terrible 12 ## Reviews Verified ### 10/10 Excellent #### Andrea 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a wonderful experience with the 6 nights visiting family in Brazil. The hotel is spotless, beautiful decorated and the breakfast was totally amazing. Very friendly service. We will definitely come back. Thank you for the excellent service. ##### Andrea Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Ernesto 18 Jan 2024 Liked: Cleanliness, staff & service, amenities Location is great. Breakfast not so good. ##### Ernesto Stayed 4 nights in Jan 2024 Verified ### 6/10 Okay #### Fernando 31 Oct 2023 Liked: Staff & service, property conditions & facilities I had higher expectations for this place. Perhaps I was unlucky to get a room that was not super clean and definitely needs some maintenance. Small details like mold in the shower, dirty walls, peeling wallpaper, torn sheets, my towels had a musty odor. I never got the TV to work except for Netflix. I had a king size bed with two small pillows. It looked odd and motel-like. Why can't a 4 star hotel have pillows for a king size bed? The property itself is nice and is in a safe and good location. There's a nice mall across the street, staff was nice and kind as well. ##### Fernando Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Andrea 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Just a amazing customer service, beautiful hotel and perfect delicious breakfast. Looking forward to go back to my time ;) ##### Andrea Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### John 19 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay as always. ##### John Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Juliana 16 Nov 2025 Liked: Cleanliness, staff & service, amenities Show ##### Juliana Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Alvaro 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente . ##### Alvaro Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### FRANCISCO 10 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities All was great ##### FRANCISCO Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### James 7 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice property ##### James Verified ### 8/10 Good #### Mohsen 17 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to stay for thr price. Stuff speak enhlish. ##### Mohsen Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Sidney 26 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Sidney Stayed 2 nights in Sep 2025 Verified ### 6/10 Okay #### AHILTON 14 May 2025 Liked: Cleanliness, amenities, property conditions & facilities GOOD ##### AHILTON Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Jose 20 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelent option! ##### Jose Stayed 5 nights in Jul 2024 Verified ### 10/10 Excellent #### Victor Guimaraes de 3 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice !! ##### Victor Guimaraes de Stayed 1 night in Aug 2024 Verified ### 6/10 Okay #### Verified traveller 22 Aug 2025 Liked: Cleanliness, staff & service I needed to type up some work in the evening but the room was very gloomy due to poor lighting. I had to work in the main hotel lobby. Also there was a kettle and teabags in the room but no coffee. I asked for some but they do not provide coffee in the rooms which I could not understand given that I was in Brazil who are a major coffee producer!!! ##### Verified traveller Stayed 4 nights in Aug 2025 Verified ### 4/10 Poor #### Jeffrey 12 Jul 2023 Liked: Cleanliness Disliked: Staff & service They gave me a key that would not work 3 times in a row. ##### Jeffrey Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### Eder 4 Mar 2026 Disliked: Cleanliness Quarto limpo e organizado. ##### Eder Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Mariann 19 Feb 2026 Liked: Cleanliness, property conditions & facilities Alles bestens ##### Mariann Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Leila Margarida 2 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Quarto amplo. Atendimento atencioso e prestativo. Boa localização. ##### Leila Margarida Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Rafael 25 Dec 2025 Liked: Cleanliness, staff & service, amenities Perfeito ##### Rafael Stayed 4 nights in Dec 2025 Verified ### 6/10 Okay #### Marcos 30 Nov 2025 Liked: Cleanliness Disliked: Staff & service Não recomendo. Tudo gira em torno de redução de custos, afetando negativamente a experiência do hóspede. Por ex: aparentemente é impossível entrar em contato direto com a recepção (ligando de fora), pois te mandam para uma central de atendimento, e mesmo qdo transferem para o hotel, ninguém atende. Não tem funcionários suficiente. O quarto não tem UMA porta USB para carregar celular. ##### Marcos Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Sergio 19 Nov 2025 Liked: Cleanliness, staff & service, amenities Quarto ótimo ##### Sergio Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Débora Hummel 17 Nov 2025 Muito ##### Débora Hummel Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Fabiano 10 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Café da manhã e atendimento excelentes! ##### Fabiano Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Martin Alonso 7 Nov 2025 Todo estaba muy bien ##### Martin Alonso Stayed 6 nights in Oct 2025 ---