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"Excellent service from arrival to departure! Was there for a 50th birthday! What a night! Lovely room with 4 poster bed! Clean luxurious and comfortable! Excellent customer service. All staff polite! Food amazing and a stunning location! Would stay again! "

"Staff were lovely. Great location for what we needed. Clean, comfy bed, good shower with very hot water. "

"Thank you for the hospitality. Friendly service. Good location to visit the Mendip and Glastonbury-Street area."

"Enjoyed my stay. "

"Lovely staff who were welcoming and helpful"

"The hotel is in a fantastic position for wookey hole ..unfortunately the gas went down so had to transfer the breakfast over to the restaurant in wookey hole . Alot of the options wernt available..The rooms tbh are very basic and a bit tired. Overall a good stsy "

"Very clean, staff and management were friendly and helpful. The limited parking onsite was full but we parked nearby in a car park for free overnight. Breakfast was delicious. Would recommend and stay again!"

"Lovely clean place. Best holiday Inn I've stayed in for some time. Good breakfast. "

"This is a low-cost hotel and thus one does not expect 5-star amenities. However, it represents great value for money. Easy parking, comfortable bed, spacious room, lots of hot water in the bathroom with an old-fashioned shower head that delivers a lot of water (unlike some of these modern miniature nozzles that just trickle a small amount of water). Breakfast is minimal -- just "continental" cold goods -- bread, croissants, cereal, juice, sliced ham and cheese. The beverage machine provides a good variety of coffee and hot chocolate. The staff are friendly and helpful, but be aware there's nobody there after about 10pm so you need to find your way into the lobby at the rear and pick up a phone to get help checking in. "