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Reviews of Solymar Soma Beach

4 out of 5
Solymar Soma Beach
KM 49 Hurghada - Safaga Road, Soma Bay, Red Sea Governorate

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 79 reviews" "
Rating 8 - Good. 17 out of 79 reviews" "
Rating 6 - Okay. 5 out of 79 reviews" "
Rating 4 - Poor. 3 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Morsi Ali on 13 Apr 2024
Dear guestThank you very much for choosing the Solymar Soma Beach for your holiday and for taking the time to share your experience with us.It's great to see that you spent a relaxing holiday with us and that you really liked our entire hotel complex.We are happy to share your positive feedback with all colleagues.Your positive feedback is a real motivation for all of us, as we always try to make our guests have a wonderful holiday, so we are proud to see that you have succeeded.The entire team would be very happy if we could welcome you again

6/10 Okay

Tomasz

Stayed 5 nights in Nov 2023
Response from Morsi Ali on 13 Feb 2024
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon.With sunny greetings

10/10 Excellent

Eman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Animation team was very entertaining ,friendly and welcoming , staff all over the property was super helpful ! Sayeed ( mr bean ) at the main restaurant was funny and super helpful ! The over all vibe of the resort force you to cheer up and have a great time no matter what your mood is ;) My boys loved the ( entertainer of short stature) he was super nice !! And we thank him for the good time we had ! Also big shout out to Mustafa the dive instructor who managed to make us all feel comfortable enough to try diving even my 10 year old who usually panics had an unforgettable experience !! Thank you all we will defiantly be back !
Response from Morsi Ali on 2 Oct 2023
Dear Ms. Eman ,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

10/10 Excellent

Fadi Nabil Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Sherif Arafa on 10 Sept 2023
Dear Mr. Fadi,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

6/10 Okay

Ahmed

Liked: Cleanliness, staff & service
The property and staff are amazing. What was unacceptable was the poor food quality. My son refused to eat during the 3 night stay. It’s quite disappointing since everything else was on point. I would have been prepared to pay more if that meant no compromises on the quality of the food in this all inclusive stay. Again through the staff were amazing and did what they could to handle our concerns.
Stayed 3 nights in Jul 2023
Response from Sherif Arafa on 8 Aug 2023
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

10/10 Excellent

Nahed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very courteous, helpful, knowledgeable.
Stayed 5 nights in Jun 2023
Response from Sherif Arafa on 4 Jul 2023
Dear Our Valued Guest,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff really goes above and beyond.
Stayed 5 nights in Jun 2023
Response from Sherif Arafa on 3 Jul 2023
Dear Mr. Daniel ,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 Excellent

Ramil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very hard to find anything to complain about
Stayed 7 nights in Jun 2023
Response from Sherif Arafa on 4 Jul 2023
Dear Our Valued Guest,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 Excellent

Davide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tutto bellissimo
Stayed 7 nights in Apr 2023
Response from Morsi Ali on 17 Apr 2023
Dear guest,We sincerely thank you for your recent stay at Solymar Soma Beach and for the time taken to share your great feedback with us. It is our pleasure to see that you have truly enjoyed your vacation and all aspects of our hotel. Of course, we will gladly share your generous words of praise with all our employees. Thank you one more time for your outstanding feedback and appreciation- this is the greatest reward for us.We hope to welcome you back again soon and remain in the meantime with sunny regards from the Red Sea,Your Guest Relations Solymar Soma Beach

8/10 Good

Dejan

8/10 Good

Nevine

Stayed 4 nights in Sep 2022

10/10 Excellent

Wahib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and the restaurant staff was amazing and attentive! Good variety of food. Only negative was the amphitheater where the nightly entertainment was held- VERY VERY uncomfortable. No back and you are sitting on concrete no chairs.
Stayed 12 nights in Jul 2022
Response from Hany Elalfy General Manager on 9 Oct 2022
Dear Our Valued Guest,Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests.Best RegardsHany ElalfyGeneral Manager

10/10 Excellent

Mohamed

Stayed 7 nights in Jul 2022
Response from Morsi Ali on 20 Jul 2022
Dear Mr. Mohamed, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

6/10 Okay

Mohammed Said Abdelrahman

Travelled with group
Liked: Cleanliness, property conditions & facilities
What I liked was:- The food and the variety of it. The housekeeping staff were helpful. What I did not like:- The reception staff are gloomy and unfriendly. The beach was full of Jellyfish and there was no warning signs at all as if they were not bothered about the peoples’ safety. The animation team members and most of the staff prefer to engage with others nationalities but not Egyptians which is sad to see that in your country.
Stayed 8 nights in May 2022
Response from Hany Elalfy General Manager on 27 Jul 2022
Dear Guest, Thank you for choosing Solymar Soma Beach and thank you for your feedback. Best Regards, Solymar Soma Beach.

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, clean hotel, and nice food. Could not have chosen better
Stayed 14 nights in Mar 2022
Response from Hany Elalfy on 6 Apr 2022
Dear Ms. Rebeca, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab fab fab hotel- would highly recommend
We had a family room - was clean big and spacious -unfortunately no WiFi in rooms we knew this before staying - available in public areas and on the balcony of the room. We had the all inclusive package food choice was amazing and even had 2 on-site a la carte restaurants (oriental and Italian) all local liquor included as well and you can pay extra for the imported stuff. Rooms cleaned daily - hotel had its own private beach and multiple pools - loads of relaxation space outside and the animation team were fab- always trying to get us involved in everything. Fab fab fabbbb hotel!!
Stayed 6 nights in Jan 2022
Response from Hany Elalfy on 12 Jan 2022
Dear Michelle, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 Excellent

Caroline

Stayed 3 nights in Nov 2021
Response from Morsi ali on 20 Jul 2022
Dear Ms. Caroline Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was absolutely amazing stay in solymat hotel, thank you all for this amazing service and all the staff was kind and helpful and I have a special thank to chef Mostafa for your extraordinary service !
Stayed 7 nights in Oct 2021
Response from Hany Elalfy on 24 Oct 2021
Dear Mr. Ahmed, The Solymar + Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar + Soma Beach, Hany Elalfy General Manager

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.. Can't wait to return back next vacation period
Stayed 3 nights in Oct 2021
Response from Hany Elalfy on 11 Oct 2021
Dear Mr. Ayman, The Solymar + Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar + Soma Beach, Hany Elalfy General Manager

10/10 Excellent

Nadege, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, clean and beautiful. The beach is amazing , very clean and beautiful. We didn’t have time to use the pool while we were there but it looked very clean and was very spacious. Our stay was all inclusive , the food was good enough for us to come back. We had to check out earlier due to flight issue and was able to get a refund for the remaining days. Thanks a lot for everything. I will definitely be back very soon
Stayed 3 nights in Oct 2021
Response from Hany Elalfy on 10 Oct 2021
Dear Guest, The Solymar Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar Soma Beach

10/10 Excellent

Hady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
Одно слово - ВЕЛИКОЛЕПНО - может описать полноту впечатлений об отдыхе в Solymar Soma Beach. Несколько бассейнов с разной глубиной, достаточно шезлонгов. Аква-горки для детей в мелком бассейне (60см), которые не оставляют равнодушными и взрослых (когда из огромной бочки льётся водопадом вода). Рядом детский клуб - на качели можно прийти в любое время, аниматор занимается с детками по расписанию. Плюс вечером мини-диско. Пляж хороший с постепенным входом в воду, чистая вода, только песок под ногами. Это значит, что аквашузы точно не понадобятся. Еда разнообразная, вкусная, приготовлено с душой. Мест всем хватает - хоть в главном ресторане, хоть в пляжном. В барах вкусный кофе, коктейли. Guest Relations Люба - ангел-хранитель этого отеля, заботится о гостях и их комфорте. Персонал очень вежливый, дружелюбный. Где бы ты ни проходил - все улыбаются, здороваются. Ты чувствуешь себя желанным гостем! Не зря менеджер говорит «Welcome home». Отдельные слова благодарности хочу выразить Любе, шеф-повару Мохамеду и другим работникам F&B за поздравление моей жене на день рождения. Сюрприз в ресторане был яркий и запоминающийся. Другой сюрприз приготовил наш уборщик Мохамед в номере, спасибо за заботу! Solymar Soma Beach подойдёт семьям с детьми, парам и тем, кто просто хочет насладиться отдыхом без суеты, особо никуда не выезжая (за пределами отеля ничего нет, до Хургады ок.50 км). Мы обязательно вернёмся сюда снова. Это идеальный отель от А до Я.
Room decoration for birthday
Juice
Territory
Pool area
Stayed 2 nights in Sep 2021
Response from Hany Elalfy on 23 Sept 2021
Dear Hady, Thanks for taking the time and sharing your good impression with us. We are happy to hear, that you have enjoyed you time here in Solymar Soma Beach and hope to see you soon again in our hotel. All the best and warm regards! Solymar Soma Beach Team

10/10 Excellent

Abdelaal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

8/10 Good

Marssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021

10/10 Excellent

Amr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel is amazing and staff were very professional and helpful it was a great trip
Stayed 7 nights in Aug 2021
Response from Hany Elalfy on 25 Aug 2021
Dear Amr, The Solymar + Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar + Soma Beach, Hany Elalfy General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a marvellous vacation ! The beach is beautiful, safe for adults and children. Facilities at the beach are very convenient, nothing is lacking. The pool is also fantastic. Rooms are very well equipped, very spacious, with comfortable beds, nice bathroom (we got two with garden view). The staff at the restaurant, especially Mohamed Aly, was always ready to help. Very attentive to our needs. Mr Hany El Alfy is the example of the perfect manager. We even saw him collecting tiny pieces of litter while going from the beach to the main building. Is there someone more devoted than this ? In a nutshell it was a fantastic experience we are thinking to repeat soon !
Stayed 7 nights in Aug 2021
Response from Hany Elalfy on 22 Aug 2021
Dear Guest, The Solymar + Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar + Soma Beach, Hany Elalfy General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a perfect days in safaga. I did enjoy my vacation in Solymar hotel. The place was pretty new for almost 3 months.
Stayed 3 nights in Jul 2021
Response from Hany Elalfy on 29 Jul 2021
Dear Guest, The Solymar + Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar + Soma Beach, Hany Elalfy General Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: The beach wasn’t as clear as I expected. The AC was too high in the buffet lobby which caused my food to get cold and dry easily. There were minor dry food such as salads was the same and tasted bitter. I had dry turkey and steaks and some food was presented the same everyday which was a little boring to eat. :( Pros: I love how the resort is gated and safe to be in and not too crowded. Amazing friendly people with a couple of fun activities. I really enjoyed the hospitality, greetings and the excellent customer service since I walked into the door with the family. I like how they have bars, food (Buffet) and snacks where it’s indoor and outdoor. The pool was definitely fun and enjoyable with music. I love how they did birthday celebration. That got me surprised and geeked! I would DEFINITELY come back just for the customer service and the people!!!! :)
Stayed 3 nights in Jul 2021
Response from Hany Elalfy on 27 Jul 2021
Dear Guest, Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar + Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests. Best Regards Hany Elalfy General Manager

10/10 Excellent

Diaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A holyday to be memorable
A place you can creat a great memories! Lets begin from chick in, they called me 2 days before chicking in and ask about my favorite location of room and if I need an extra bed or not and they ask me to send them my passport pics so they can do a 5 min chick in! And yes they did it! Staff had only one mission, making guests satisfied! And yes we were Cleanliness, it was very clean Service the best Any complain is a big issue for them and they take it seriously Food was not the best, some days will be great and others not that good but if you complain to chef Mohamed Azab, he will make your favorite dish as soon as possible, nothing impossible for him except leaving you unpleasant. General manager Hany Alalfy was their to make sure that everything is ok Bars serving a great cocktails (rare to find this point with all inclusive reservations) Rooms are big, new and really nice Kids club was in maintenance Beach is one of the best in Hurgada, Crystal clear water, clean and great for kids and adults Beach bar is perfect with great service 2 hours as late checkout for free And they gave me a lunch box for the road :) Disadvantages: Water pressure was really poor, so you can't have a good shower Animation team was poor but not a big issue for me Mini Aqua park was not the best as it has som engineering issues Finally you must enjoy this place and i recomend it for families for long stays
Stayed 3 nights in Jun 2021
Response from General Manager on 15 Jun 2021
Dear Diaa, Thank you for your positive feedback and for the excellent evaluation of our hotel services and for recommending our resort, we are delighted that you had enjoyed your recent stay with us and that all our services had met your full expectations. It will be a great pleasure to welcoming you back soon again at Solymar + Soma Beach. Best Regards. Hany Elalfy General Manager

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional !!!
Stayed 4 nights in May 2021
Response from Peter Safwat on 8 May 2021
Dear Guest, The Solymar + Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar + Soma Beach

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Wonderful staff Mr.Hamada, Mr.El Alfy the manager & Mr.Ahmed in reception all the staff were very friendly, helpful and supportive. Sandy and clean beach Clean swimming pool Food was very good and delicious thanks to chief Mohamed Azab Highly recommended I'll come again and again
Stayed 1 night in May 2021
Response from Hany on 8 May 2021
Dear Guest, The Solymar + Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar + Soma Beach, Hany Elalfy General Manager

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing
Stayed 3 nights in Apr 2021
Response from Hany on 6 May 2021
Dear Guest, The Solymar + Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar + Soma Beach, Hany Elalfy General Manager

10/10 Excellent

Anna Maj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Morsi Ali on 28 Apr 2024
Dear our valued guest , First of all, we would like to thank you for choosing Solymar Soma Beach Resort to spend your holidays here with us. We would like to apologize for any inconvenience during your stay. The reviews of each guest are taken seriously and taken into account. We always strive to ensure the complete satisfaction of our guests and will be very happy to see you in the future. Looking forward to seeing you again soon. Best wishes

6/10 Okay

Sara Elisabeth

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Morsi Ali on 13 Apr 2024
Dear Guest, Thank you for choosing Solymar Soma Beach and thank you for your feedback. Best Regards, Solymar Soma Beach

8/10 Good

Jörg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sauberkeit: Zimmer sehr sauber. In der Dusche waren kleinere Stellen defekt. Kleiner, unwesentlicher Abzug dafür. Personal: Für unseren Geschmack schon zu aufdringlich. Die Ägypter sind sehr sehr nette Menschen (in der Erwartung eines Trinkgeldes :)). Folgt das nicht, kann der zweite Cocktail schon mal komplett anders schmecken.. Abzug für die Unterschiedliche Qualität. Hinweis Tauchschule im Hotel: Meine Partnerin wurde von einem polnisch sprachigen Mitarbeitenden der Schule verbal sexuell belästigt. Uns ist aufgefallen, dass er sich ungefragt zu anderen weiblichen Gästen auf die Liege gesetzt und die Nähe gesucht hat. Unprofessionelles Vehalten - wir empfehlen definitiv alternative Anbieter! Lage: Ideale Lage für einen Ausflug nach Luxor, da die Fahrtzeit im Vergleich zum Start in Hurghada eine Stunde kürzer ist. Jedoch recht weit, um andere Ausflüge Richtung Makadi/Hurghada zu unternehmen. Wir empfehlen einen Aufenthalt in z.B Makadi Bay als „Zwischenlösung“. Einer der beiden Pools war außer Betrieb. Essen & Trinken: Allgemein gute Qualität. Leider gibt es keinen frischen O-Saft. Am An-/Abreisetag lässt die Qualität des Buffets zu wünschen übrig. Fazit: Die hervorragende Bewertung des Hotels auf Google (4,9 Sterne) ist für uns nicht nachvollziehbar. Wir würden 3,5-4 von 5 Sternen geben. Beim nächsten Mal werden wir doch ein 5 Sterne Hotel buchen und uns nicht von einer hervorragenden Bewertung eines 4 Sterne Hotels leiten lassen :)
Stayed 8 nights in Feb 2024
Response from Sherif Arafa on 8 Mar 2024
Dear our valued guest , First of all, we would like to thank you for choosing Solymar Soma Beach Resort to spend your holidays here with us. We would like to apologize for any inconvenience during your stay. The reviews of each guest are taken seriously and taken into account. We always strive to ensure the complete satisfaction of our guests and will be very happy to see you in the future. Looking forward to seeing you again soon. Best wishes

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Dieses Hotel wirkt schonmal sehr durch die hervorragenden Angestellten! Rezeption, die Bedienung im Restaurant und an den Bars. Eltern mit Kindern kommen auch auf ihre Kosten. Kinderessen, Kinder Animation, Schwimmbecken, alles Kindergerecht. Dieses Hotel hat unentdeckte Talente wie an der Circle Bar. Barkeeper sind hervorragend! Die Kueche ist abwecheselungsreich , frisch und schmackhaft. Die Sauberkeit vorbildlich! Ich komme gerne wieder.
Stayed 7 nights in Feb 2024
Response from Sherif Arafa on 13 Feb 2024
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon.With sunny greetings

8/10 Good

Hauke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and relaxing stay
Stayed 5 nights in Oct 2023
Response from Sherif Arafa on 10 Nov 2023
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon.With sunny greetings

10/10 Excellent

Sylvia Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in a nice hotel with great staff. If you need Wlan, buy a Sim card at the airport. Great fantastic food.
Stayed 8 nights in Oct 2023
Response from Sherif Arafa on 22 Oct 2023
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially the outstanding service and variety and quality of food have been great
Stayed 7 nights in Oct 2023
Response from Sherif Arafa on 17 Oct 2023
Dear Mr. Marco, First of all, we would like to thank you for choosing Solymar Soma Beach for your holiday, we were very pleased and grateful to receive such a very detailed review, which shows how much you have enjoyed each service plus the location and the view of our resort, we would like to thank you for the time you spent to write such inspiring review, which Is Motivating and encouraging our team members, we will be looking forward to welcome you again at your second home. Best wishes. Hany El-Alfy General Manager Solymar Soma Beach

10/10 Excellent

Juliane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles 4* Hotel mit erstklassigem Service und guten Essen
Stayed 10 nights in Sep 2023
Response from Sherif Arafa on 23 Sept 2023
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

8/10 Good

Ayla

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sherif Arafa on 23 Sept 2023
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

10/10 Excellent

Sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité/prix, excellent séjour !
Super séjour ! Hôtel parfaitement propre. Jolie plage privée et 2 grandes piscines. Gros efforts faits pour les spectacles / animations du soir (spectacle flyboard dans la piscine par ex) et plus globalement pour les animations tout au long de la journée pour nous occuper, c’était vraiment bien. 2 restaurants avec buffet ouverts tous les jours avec large amplitude horaire. Il est possible de manger quasiment à toute heure et même en arrivant à la fin du service, vous trouverez de tout. 2 excellents restaurants à la carte (égyptien et italien) sont disponibles. Pensez à les réserver suffisamment tôt pdt votre séjour. Personnel très serviable, disponible et réactif (par ex lorsque nous avons demandé à avoir une table à repasser). Staff à nos petits soins pour savoir si nous voulons boire qqch, si tout était OK. Pressing testé et approuvé, linge rendu impeccable et sous blister. Eau en bouteille à volonté tout au long de la journée, très appréciable. A noter quelques points d’amélioration mineurs qui ne remettent pas en cause la qualité de l’hôtel. La communication peut être difficile avec certains membres du staff qui parlent très peu anglais. Parasols un peu fins (prévoyez bcp de crème solaire 😊) et pas de pommeau de douche dans la salle de bain. En bref, nous avons adoré notre séjour au Solymar. Nous recommandons vivement cet hôtel. Le rapport rapport qualité/prix est vraiment excellent ! C’est une valeur sure, n’hésitez pas ! Encore merci à toute l’équipe.
Stayed 5 nights in Sep 2023
Response from Sherif Arafa on 23 Sept 2023
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel der Mittelklasse
Alles in allem schöne Anlage was Garten betrifft, gut für Familien die ein Animationsprogramm wollen. Essen war ok, viel Auswahl am Buffet, Geschmack mittelmässig. Unser Zimmer hatte leider einen komischen Geruch. Zimmer sauber aber auch schon etwas in Jahre gekommen. Was etwas nervig ist, die Angestellten sind zwar freundlich aber man hat ständig das Gefühl, dass sie auf Trinkgeld warten. Verständlich aber könnte weniger aufdringlich sein.
Stayed 1 night in Jul 2023
Response from Sherif Arafa on 4 Jul 2023
Dear Our Valued Guest,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 Excellent

Julia Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich (23) war mit meinem Freund (21) in diesem Hotel. Was wir besonders hervorheben möchten, ist das freundliche und sehr zuvorkommende Personal. Sobald man am Tisch sitzt, wird man nach Getränken gefragt (man musste nie lange auf etwas warten). Die Animateure sind sehr lustig und machen eine tolle Stimmung. Man wird überall begrüsst und man wird immer wieder gefragt, ob alles gut ist oder ob man etwas braucht. So ein aufmerksames und nettes Personal hatten wir wirklich noch nie zuvor in einem Hotel. Die Zimmer sind sehr sauber. Wir fanden es toll, dass man eine eigene Strandtasche erhielt und die Strandtücher direkt auf dem Zimmer vom Putzpersonal ausgewechselt wurden (somit musste man zu keiner bestimmten Zeit neue Tücher holen gehen). Das Essen war lecker und vielseitig und empfehlenswert sind auch die anderen Restaurants (ägyptisch und italienisch). Der Strand ist sauber und es hat immer Platz (man muss nicht Liegen reservieren gehen, ausser in den vordersten Reihen vlt.) Auch der Pool ist ebenfalls sauber und wird auch mehrmals täglich gereinigt (nicht nur abends). Es gibt verschiedene Aktivitäten (welche auch früh genug angekündigt werden, sodass man nicht ständig auf die Uhr schauen muss, um nichts zu verpassen). Es hat auch neben den Animationsaktivitäten einiges zur Verfügung wie Billard, Dart, PingPong, Tischfussball oder Spiele am Strand (alles kostenlos). Wir empfehlen dieses Hotel sehr und können uns gut vorstellen, wieder mal dorthin zu gehen.
Stayed 9 nights in Apr 2023

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Sehr schöne Anlage. Das Personal ist sehr Aufmerksam und Hilfsbereit. Einzig die Schallisolierung in den Zimmern könnte besser sein.
Stayed 9 nights in Apr 2023
Response from Morsi Ali on 17 Apr 2023
Dear guest,We sincerely thank you for your recent stay at Solymar Soma Beach and for the time taken to share your great feedback with us. It is our pleasure to see that you have truly enjoyed your vacation and all aspects of our hotel. Of course, we will gladly share your generous words of praise with all our employees. Thank you one more time for your outstanding feedback and appreciation- this is the greatest reward for us.We hope to welcome you back again soon and remain in the meantime with sunny regards from the Red Sea,Your Guest Relations Solymar Soma Beach

10/10 Excellent

Jörg Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Service, sehr saubere Anlage, schöne Zimmer, gute Essensauswahl, schöne große Poolanlage, tolles Spaangebot, guter Gym.
Stayed 7 nights in Apr 2023
Response from Morsi Ali on 17 Apr 2023
Dear guest,We sincerely thank you for your recent stay at Solymar Soma Beach and for the time taken to share your great feedback with us. It is our pleasure to see that you have truly enjoyed your vacation and all aspects of our hotel. Of course, we will gladly share your generous words of praise with all our employees. Thank you one more time for your outstanding feedback and appreciation- this is the greatest reward for us.We hope to welcome you back again soon and remain in the meantime with sunny regards from the Red Sea,Your Guest Relations Solymar Soma Beach

4/10 Poor

Rui Jorge Cardoso

Travelled with partner
Gentillesse du personnel
Stayed 7 nights in Apr 2023
Response from Morsi Ali on 17 Apr 2023
Dear Rui,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.

10/10 Excellent

Jens Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and safe relaxation in Safaga
All the important basics are great: security, cleanliness, food safety, and service. The staff is attentive, they greet you and try to help whenever you seem in need. Excellent attitude towards service. Great place to relax with Luxor trip and snorkling trip to the reef as must-do. Good capacity on beach, pool, and in restaurants. Good food selection and especially for dessert lovers. All together good value. To improve: the beds are on the hard side and a bit short for people above 1.9 m. Fish served is typically pangasius and we would have loved to have fresh fish from Red Sea at least 1 or 2 times in a week - at added cost in the a la carte restaurants if needed.
Stayed 7 nights in Nov 2022
Response from Morsi Ali on 29 Nov 2022
Dear Our Valued Guest,Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests.Best RegardsHany ElalfyGeneral Manager

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est très bien. Accès piscine comme à la mer très propre. Personnel au plus près de vous respect gentillesse serviabilité enfin bref top
Stayed 7 nights in Aug 2022
Response from Hany Elalfy General Manager on 22 Aug 2022
Dear Our Valued Guest,Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests.Best RegardsHany ElalfyGeneral Manager

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2022

10/10 Excellent

Eduard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from Hany Elalfy General Manager on 23 May 2022
Sehr geehrte Gäste, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager