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Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Photo gallery for Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Featured image
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
5 Sveta Nedelya Square, Sofia, 1000

Explore the area

  • Popular LocationSaint Sofia Monument3 min walk
  • Popular LocationBulgarian Parliament14 min walk
  • Popular LocationCyril and Methodius National Library of Bulgaria18 min walk
  • AirportSofia (SOF)10 min drive

Choose dates to view prices

About this area

Sofia

Located in Sofia, Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia is in the city centre and near a metro station. Notable landmarks in the area include Church of St. George and Sofia Central Mineral Baths, and travellers wishing to experience a bit of culture can try National Palace of Culture. Looking to enjoy an event or a match while in town? See what's going on at Bulgarian Army Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Saint Sofia Monument - 3 min walk
  • Church of St. George - 5 min walk
  • Council of Ministers Sofia - 5 min walk
  • Bulgarian Parliament - 14 min walk
  • Cyril and Methodius National Library of Bulgaria - 18 min walk

Restaurants

  • Stardust restaurant — 1 min walk
  • Spaghetti Kitchen - 3 min walk
  • Capo - 3 min walk
  • The Irish Harp - 3 min walk
  • Кармаре - 4 min walk

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 3 min drive
  • Sofia (SOF) - 10 min drive

About this property

Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Luxury Sofia hotel in Sofia City Center, near Church of St. George
Along with a casino, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/café are on-site. All 241 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia offers 241 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in October 2019.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (BGN 30 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: BGN 30-36 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Shopping centre
  • Shopping

Family friendly

  • Baby bath
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • English
  • German
  • Greek
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference centre (13563 square feet of space)
  • Meeting rooms - 7

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 casino gaming tables
  • 75 casino slot machines
  • Bingo
  • Casino (4306 square feet of space)
  • Casino VIP room
  • Couples dining
  • Renovated entire property – October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BGN 59 per pet, per night
Dogs and cats welcome
1 per room (up to 22 lbs/10 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BGN 59.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: BGN 50 per night
  • A tax is imposed by the city: BGN 1.31 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between BGN 30 and BGN 36 per person (approximately)
  • Airport shuttle fee: BGN 59 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: BGN 30 per day
  • Pet fee: BGN 59 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BGN 59.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Hotel
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Sofia
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Hotel Sofia

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 265 out of 623 reviews
5 - Excellent 43%
Rating 4 - Good. 230 out of 623 reviews
4 - Good 37%
Rating 3 - Okay. 85 out of 623 reviews
3 - Okay 14%
Rating 2 - Poor. 24 out of 623 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 623 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! From check in to checkout. Great location in heart of Sofia center. Room was very modern and breakfast was great! 12BGN from airport in taxi. Close to everything and restaurants.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room Amazing View
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel in Sofia
This is a lovely hotel in a great location. Value for money in our opinion was exceptional
Stayed 1 night in Aug 2021

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Great location, dated bathrooms.
Best location in Sofia, right on the main street with all cafes and restaurants and shopping, and all touristy sites. The hotel is a luxurious remnant of old socialist times, when it was the fanciest hotel in town. Now despite some renovations, it is quite dated in the main areas. The room has been nicely updated but the bathroom is still dated. It is all marble but the marble is cracked and broken in places.
Stayed 2 nights in Aug 2021