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Hotel Pamporovo

Photo gallery for Hotel Pamporovo

Featured image
Indoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Hotel Pamporovo

Hotel Pamporovo

4 out of 5

3.9/5 Good

Guests rated this property 2.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
Pamporovo Resort Complex, Smolyan, 4870

Explore the area

  • Popular LocationPamporovo Ski Resort10 min walk
  • Popular LocationFunPark Pamporovo16 min walk
  • Popular LocationSmolyan Ski Resort26 min drive
  • AirportPlovdiv (PDV-Plodiv Intl.)78 min drive

Choose dates to view prices

About this area

Pamporovo

Located in Smolyan, Hotel Pamporovo is in the mountains. Pamporovo Ski Resort and FunPark Pamporovo are worth checking out if an activity is on the agenda. Spend some time exploring the area's activities, including snowboarding, a ski shuttle and skiing.

What's nearby

  • Pamporovo Ski Resort - 10 min walk
  • FunPark Pamporovo - 16 min walk
  • Chepelare Ski Resort - 15 min drive
  • Smolyan Ski Resort - 26 min drive
  • Momchilovtsi Ski Resort - 32 min drive

Getting around

  • Plovdiv (PDV-Plodiv Intl.) - 78 min drive

Restaurants

  • Orfei — 1 min walk
  • Perelik — 1 min walk
  • Neptun winter home - 7 min walk
  • Български ресторант - 7 min walk
  • Бялата къща - 7 min walk

About this property

Hotel Pamporovo

Family-friendly, slopeside fun with a full-service spa
With direct access to the slopes, Hotel Pamporovo makes guests feel at home with amenities such as a full-service spa and a spa tub. All 209 rooms offer free WiFi, sitting areas and TVs with cable channels. Minibars, room service and hairdryers are among the other amenities available to guests.
Hotel Pamporovo offers 209 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Cable televisions are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Smolyan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants
  • 5 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Bowling alley
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Bowling alley
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage

Languages spoken

  • Bulgarian
  • English

Business services

  • A meeting room

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

More

  • Designated smoking areas
  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BGN 10, per pet, per day, plus a deposit of BGN 10.0 per day
Up to 11 lbs/5 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: BGN 166.24
  • New Year's Eve (31 December) Gala Dinner per child: BGN 68.45

The charges below are included in your overall room price:

  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: BGN 10.0 per day
  • Pet fee: BGN 10 per pet, per day
  • A late check-out fee will be charged
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel Pamporovo Smolyan
Hotel Hotel Pamporovo Smolyan
Smolyan Hotel Pamporovo Hotel
Pamporovo Smolyan
Hotel Hotel Pamporovo
Pamporovo
Hotel Pamporovo Hotel
Hotel Pamporovo Smolyan
Hotel Pamporovo Hotel Smolyan

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 3 out of 8 reviews
5 - Excellent 38%
Rating 4 - Good. 3 out of 8 reviews
4 - Good 38%
Rating 3 - Okay. 1 out of 8 reviews
3 - Okay 13%
Rating 2 - Poor. 0 out of 8 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 8 reviews
1 - Terrible 13%

2.8/5

Cleanliness

3.5/5

Staff & service

3.3/5

Amenities

3.0/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Value for money
The hotel location is good. Food was delicious. Furniture needs upgrading. Very old and uncomfortable beds
Stayed 4 nights in Dec 2019

4/5 Good

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
I realized that half of the building is rennovated. My room was ok but my friends' room had damages. They were changing towels and sheets regularly but they weren't cleaning the floor. Our reservation included only breakfast. We asked once if we could eat at the hotel restaurant with extra charge and they told us there was no availability. The employees were kind and helpful.
Stayed 5 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is not far away from the ski slopes with regular shuttles. The lobby is unique.
Stayed 7 nights in Dec 2019

5/5 Excellent

Stayed 5 nights in Dec 2019