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"Breakfast was disappointing but room and outdoor amenities were great. The cultural center was amazing and the staff was great also."

"Nice property well located "

"Stayed here May 2019 for our honeymoon it was perfection. We looked at other properties nearby for our anniversary trip May 2026, and decided to return. The Hyatt Regency made it absolutely spectacular to be back! Checkin, valet, bellman, the spa, the restaurants were all top notch. Can’t wait to come back for Christmas sometime soon."

"Super clean, beautiful resort, pretty ocean view! Zero complaints, really nice place! We will go back!!"

"Staff was great , property was great. The only complaint is the ros were not very clean."

"Beautiful property! Right on the beach were we could see sea turtles from our balcony! Clean, super helpful and polite!"

"Everything was great"

"The view from our loft style Villa was incredible. This isn’t a five star resort, but it’s really fun and people are so friendly here. We really appreciated the full kitchen, beach and pool. I definitely want to come back for another stay. I would live here if I could."

"I booked an Ocean View room at Royal Lahaina Resort, but the room we received only had a partial side-view of the ocean from the right side of the building. In my opinion, this should not be advertised or sold as a true ocean view room. When someone books ocean view, they expect the ocean to be clearly visible from the room, not only from an angle. Unfortunately, the overall experience was very disappointing, especially because we informed the hotel in advance that we were celebrating our honeymoon. The hotel acknowledged our email and said they would do their best to make our stay memorable. However, when we arrived, there was absolutely nothing special in the room, and the view immediately killed the excitement for both me and my wife. It truly felt like the wrong decision to book this property for such an important occasion. The room itself did not feel modern or luxurious. Amenities were very basic, and the coffee machine in the room was filthy, which was unacceptable for a resort that presents itself as a 4-star property. The service also did not meet expectations. Several staff members at the front desk and around the resort came across as rude and unwelcoming. A resort at this level should train staff properly on how to speak to guests with respect and hospitality. Based on my experience, this does not feel like a true 4-star resort. It feels heavily marketed online, but the actual guest experience did not match the expectations created during booking."