"I am extremely disappointed with the lack of flexibility and customer care at this hotel. Due to an unexpected family emergency, I had to check out just a few hours after checking in. Despite informing the hotel promptly and not utilizing the room for the night, they refused to offer even a partial refund, citing rigid policies without any consideration for the circumstances.
To make matters worse, they also charged me for breakfast, which I never had, as I checked out the same day. When I...
"The Room was fine, all the activities for kids was great. But the evening menu was very poor. The beef filled have the size of the bun, the ketchup was selfinvented and tasted mostly like pure tomato pure, not kid friendly.. Just a poor experience dinning "
"After two days of exhaustive work reenacting at krigsflygfält 16 and Karlstad, it was such a relief getting to be at a quiet, one person room over the night. It was clean and had many amenities. The staff, rooms and service was very comforting."
"Väldigt litet rum med trist utsikt från sängen.
Har bott här förut och såg fram mot att återvända.
Den här gången blev vi besvikna.
Hade sett fram mot spa. Men det var stängt!
Skulle stänga kl20. Vi var där kl 19. Trist när vi bokat Hotel med spa. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"This is such a lovely hotel. A lovely old building but decorated in a lovely contemporary way. our room was beautiful. This being a Home hotel we were really pleasantly surprised to be offered dinner as well, a really lovely touch."
"The staff and the breakfast were wonderful. Although the self check in was new for me, there was an attendant available who was very helpful. The parking was not obvious at all, and the pay station did not accept my North American credit card, she pointed me to some free parking close by.
Also in the morning she was extremely helpful with a personal situation.
The property is outside of town, however close to many trails, and right beside the river. It was a very cost effective choice for us. The breakfast was fantastic, great food options - the health juice shots were a pleasant surprise and the coffee was amazing. Plus the view of the hockey rink was not expected and very nice touch for us Canadians!"
"Mycket trevlig personal! Rakt av! Väldigt bra frukost och restaurangen levererade även kvällstid.
Sköna sängar. Men avsaknaden av aircondition blev tydlig när det var 30 grader i skuggan. Mycket varmt på rummet.
Vore det möjligt att sätta kortläsare på dörrarna längst bort från receptionen så skulle det förenkla väldigt mycket. Vi hade en del tung packning som vi var tvungna att ha med på dagarna och vi hade rum längst bort från receptionen.
Men vistelsen var kanon! Kommer definitivt välja detta hotell igen. Detta mycket tack vare den fantastiska personalen."
"There was no information that free parking was limited and despite it was one of the criteria for choosing the hotel there was nothing available. Also there was no information that checheck in , check out and breakfast was in a separate hotel about 100 meters away. A panel in the shiwer door was missing and lastly it was impossible to get hot water in the sink that i needed to take medicine...water in sink wouldnt even get luke warm"
