Front of property

Reviews of Alicia's Inn

2.5 out of 5
Alicia's Inn
Backstreet 42, Philipsburg

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 233 reviews" "
Rating 8 - Good. 93 out of 233 reviews" "
Rating 6 - Okay. 26 out of 233 reviews" "
Rating 4 - Poor. 10 out of 233 reviews" "
Rating 2 - Terrible. 1 out of 233 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Philpsburg beach and the Makana ferry if you are to travel to other islands. For me, it was a convenient stay on my way to Saba. The staff were absolutely pleasant, the room was nicely cooled with air conditioning as I walked in, and the room had any of the basic amenities you would require. I loved my experience here and would definitely recommend it.
Stayed 1 night in Apr 2024
Response from Kristel on 3 May 2024
hank you so much for your glowing review! We're thrilled to hear that you found Alicia's Inn to be a convenient and pleasant stay during your travels to Saba. Providing a comfortable and welcoming experience for our guests is always our top priority, so it's wonderful to know that you enjoyed the cooling comfort of your room and found all the basic amenities you needed. We appreciate your recommendation and hope to welcome you back again in the future! Safe travels to your next destination.

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alicia's Inn is a really great place to set down for a night or two. Its super centrally located, clean and super reasonable. But the real treat is the proprietor, B. She makes you feel like you're family when you're there. A home away from home.
Stayed 2 nights in Mar 2024
Response from Kristel on 27 Mar 2024
Hi Molly! Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at Alicia's Inn. Our central location, cleanliness, and reasonable prices are certainly important to us, but it's truly heartwarming to know that our proprietor, Barbara, made your experience feel like a home away from home. We strive to create a welcoming atmosphere for all our guests, and we hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and close to the port, which was perfect for us
Stayed 2 nights in Feb 2024
Response from Kristel on 18 Mar 2024
Hi Jeff! Thank you for your lovely review. We're thrilled you enjoyed our convenient location and found everything to your liking. We look forward to hosting you again in the future!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was right in downtown, close to Boardwalk, beach, taxi, casino, cruise port.
Stayed 2 nights in Feb 2024
Response from Kristel on 28 Feb 2024
Hi Craig, thank you for your rating. We appreciate that you highlighted our inn's prime location which is a few minutes walking distance from the beach and everywhere. We hope to welcome you back here soon!

10/10 Excellent

Sylvane

Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Martian February 2, 2024
Wonderful value great service!
Stayed 1 night in Feb 2024
Response from Kristel on 5 Feb 2024
Hi Richard, thank you for your short and sweet review. We're glad to have provided you with a great service during your stay with us. We hope to welcome you again here at Alicia's Inn.

10/10 Excellent

Geo, YONKERS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First you must know that P-burg is a cruise town. Meaning everything closes after 4pm. I found it super convenient as I can relax on the beach, and then sleep at night with no party noise, all while being in the middle of the action. Prices for food in the local restaurant are a bit steep, but the quality is excellent. Everyone is very friendly. The Alicia Inn is a very nice tiny hotel. Clean, good internet, most conveniences, AC, hot water, etc. They have laundry and they close the main door at night. Tiny but cosy. Nothing royal, but I think it's an excellent value for the price they ask. Very well recommended!
Stayed 11 nights in Dec 2023
Response from Kristel on 11 Jan 2024
Hi Geo! Thank you for sharing your experience! We're delighted to hear that you enjoyed the tranquility of P-burg's cruise town atmosphere and found Alicia Inn to be a cozy and excellent value. We appreciate your kind words about our cleanliness, amenities, and friendly atmosphere. We hope to welcome you back soon!

8/10 Good

ALAN

Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Barbara checked us in and out. She was delightful!! Excellent customer service. Would stay here again. Super clean and cozy for the price. Only complaint would be local dog barking.
Stayed 1 night in Dec 2023
Response from Kristel on 7 Dec 2023
Hi Barbara, we appreciate your kind review. Thank you for highlighting our clean and cozy room and the excellent customer service. We'd love to welcome you here warmly again.

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place for a Great Price
Excellent place to stay. Very clean and air-conditioned and staff are very friendly and ready to help you out at any point in time. I had a great experience. I like the fact that it is away from the strip as it is much quieter than the beachfront hotels (and much more cost-friendly too), but still only a 2 minute walk away. Very close to the ferry docks and you can catch a minibus to anywhere on the island right from the front door. I would definitely stay here again.
Stayed 3 nights in Nov 2023
Response from Kristel on 7 Dec 2023
Hi Kenneth, thank you for your wonderful review. We appreciate that you highlighted our inn's great location, exceptional customer service, and the clean and well-maintained rooms. We are very close to everything on the island and that's one of the main things our guests love about our location. We are glad that you had a great experience staying with us and we hope to welcome you back soon!

8/10 Good

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities
Property was not bad except that the Junior Suite should have a door shutting out or concealing the Living room area.
Stayed 2 nights in Oct 2023
Response from Kristel on 23 Oct 2023
Hi Johnson, thank you for leaving us a review. Your feedback is well received and rest assured that we're doing our best to keep improving the inn for our guests' comfortable stay. We hope to welcome you again here at Alicia's Inn soon!

10/10 Excellent

Rolton

Liked: Cleanliness, staff & service, property conditions & facilities
Our expectations were met. They facilitated our late arrival check as well as our early departure.
Stayed 4 nights in Aug 2023
Response from Kristel on 22 Aug 2023
Hi Rolton! Thank you for your very positive review. We're happy to know that all your expectations were met and our team is glad to have served you.

8/10 Good

Jessica

Liked: Cleanliness, staff & service
The staff was very helpful and friendly even outside of office hours. Backstreet is nice during the day, but a bit eerie after dark. I had a lot of luggage and there wasn’t an elevator, otherwise everything was there. I liked the cleanliness of the room and hallways.
Stayed 1 night in Aug 2023
Response from Kristel on 22 Aug 2023
Hi Jessica, thank you for your honest review. We appreciate that you highlighted our inn's cleanliness and our very helpful and accommodating staff. We're all very much happy to serve you.

8/10 Good

Tamisha

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very convenient place to make short-term stays. The rooms are comfortable and clean. The staff is willing to reach out and assist. The location is great, as it's right in the heart of town. With continued improvement and maintenance of standards, Alicia's Inn will continue to do well.
Stayed 1 night in Jul 2023
Response from Kristel on 27 Jul 2023
Hi Tamsiha, thank you for your wonderful review. We appreciate that you highlighted our clean and comfortable room, our exceptional customer service, and our inn's great location which is near the shopping district, many restaurants, and the beach. Rest assured, we continue to improve our facilities for your best stay experience. We hope to welcome you back here soon.

10/10 Excellent

Urla De

Liked: Cleanliness, staff & service, property conditions & facilities
Alicia's Inn is just perfect. The rooms are very cozy and clean. The service is excellent. It is ideally located and very affordable.
Stayed 1 night in May 2023
Response from Kristel on 30 May 2023
Hi Urla, thank you for the wonderful feedback and we appreciate your kind words. We're glad that you were happy with the excellent service we provided and that you appreciate our clean and cozy room. Indeed, we have a great location which is near the shopping district, many restaurants, and just a few minutes walking distance from the beach which our guests always loved. We hope we can welcome you back here again soon.

8/10 Good

Marek

Stayed 2 nights in Apr 2023

10/10 Excellent

Rashida

Stayed 1 night in Apr 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 5 nights in Mar 2023

10/10 Excellent

linette

Stayed 1 night in Mar 2023

10/10 Excellent

Helena, Astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel.
The hotel was in the middle of a major shopping area and just a short walk to a beach. Plenty of convenience stores for snacks and drinks. Only a couple minor issues thexwere not a deal breaker at all. The windows didnt have screens so lots kf mosquito bites and the bathroom sink drain was slow. Plenty of hot water, and the fridge and microwave was adequate. Staff were amazing and friendly and they offered to clean the room daily.
Stayed 7 nights in Mar 2023
Response from Kristel on 14 Mar 2023
Hi Patricia, thank you so much for your kind review. Please know that your feedback is well received, rest assured that we continue to improve our inn for our guests' satisfaction. We also appreciate that you highlighted our amazing staff, we aim to provide the cleanest room and excellent customer service all the time. You are also right that our inn is in a great location that is near the shopping district, many restaurants, convenience stores, and only 3-5mins walking distance from the beach. We hope to welcome you back here at Alicia's Inn soon.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close proximity to main boardwalk with so many restaurants & shops. Manager Barbara was fabulous.
Stayed 1 night in Feb 2023
Response from Kristel on 3 Mar 2023
Hi Diane, thank you for your wonderful review. You highlighted that our inn is in a great location with shops and restaurants around. This is one of the many reasons why our guests always choose Alicia's Inn. And Barbara is a great team member, she'd be elated when she sees your review. We hope to welcome you again next time.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent basic accommodation. Super friendly staff, very clean rooms, great location!
Stayed 1 night in Feb 2023
Response from Kristel on 3 Mar 2023
Hello Arthur! We appreciate that you highlighted the cleanliness of our room, our staff's friendliness, and the great location of Alicia's Inn which is in the heart of Philipsburg We're delighted that you had a great stay with us and we hope to see you again when you visited Philipsburg.

10/10 Excellent

Fortuna Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent optionGood rates
Stayed 1 night in Jan 2023
Response from Kristel on 3 Mar 2023
Hi Fortuna, thank you for your feedback. We look forward in your next stay with Alicia's Inn.

8/10 Good

Lee, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Sandra

Stayed 1 night in Feb 2023

10/10 Excellent

Andreas

Stayed 4 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - walking distance to lots of restaurants and shops. Staff VERY friendly and helpful. The waterproof mattress pads on the beds made sleeping a little uncomfortable.
Stayed 1 night in Jan 2023
Response from Kristel on 3 Mar 2023
Hi guest, you highlighted many of our guests' favorites such as our inn's great location with many restaurants and shops around, and our friendly and helpful staff. Rest assured that we continue to improve our inn and we hope that you'll choose to stay with us again next time.

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff super helpful. Highly recommend!!
Response from Kristel on 3 Mar 2023
Hello Terry, we're very delighted about your recommendation. Yes, Alicia's inn is in a great location with lots of walking distance shops and restaurants around and the beach is only 3-mins away on foot. All our staffs treat our guests with the utmost care and respect and we're glad to be of service.

10/10 Excellent

Roberts

Stayed 1 night in Jan 2023

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were uncomfortable but veryclean
Stayed 1 night in Jan 2023
Response from Kristel on 3 Mar 2023
Hi Laurie, thank you for highlighting the cleanliness of Alicia's inn. Rest assured, we continue to improve our inn and we hope to welcome you again in the future.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn was clean, great location to walk to the beach and the ferry. Very friendly and helpful staff. There was no view. The room was of moderate size, but had all essentials.
Stayed 1 night in Jan 2023
Response from Kristel on 3 Mar 2023
Dear Jane, thank you for leaving wonderful feedback about Alicia's Inn. You highlighted our great location and you're very right. It's 3-5mins away from the beach on foot and there are also lots of shops and restaurants around. Indeed our inn provides the cleanest room and all our staffs are all approachable, friendly, and helpful, and we're happy when our guests are happy. We're happy that you're satisfied and we hope you stay with Alicia's Inn again next time.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and helpful. Climbing the stairs--unavoidable at this property--could be a challenge for some travelers.
Response from Kristel on 3 Mar 2023
Hello John, first of all, thank you for staying at Alicia's Inn and we appreciate your review. Thank you for also commending our staff, our guests are our family. We're happy to be of service all the time. We hope to welcome you again when you are in Philipsburg.

10/10 Excellent

Moira

Stayed 1 night in Dec 2022

10/10 Excellent

TRISTAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay very accommodating area and staff
Response from A. Howard on 8 Nov 2022
Good afternoon Tristan, We're so happy to hear that you enjoyed your stay with us .We look forward to welcoming you next time!!!Alicia's Inn

10/10 Excellent

Lioudmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice covenant property with everything you think of, for budget travelers. Friendly and accommodating staff. Easy walk to the beach.
Stayed 6 nights in Sep 2022
Response from A. Howard on 2 Nov 2022
Good morning Lioudmila,Thank you for taking the time to review our property. We're happy to hear that you enjoyed your stay with us. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!-Alicia's Inn

8/10 Good

Thomas

Stayed 1 night in Jun 2022

8/10 Good

Michael J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff
The staff were very friendly and helpful. The office staff helped move our luggage when discovered we were up one level. The location made local food places easy to get to and the beach only a few blocks away. Suggested good local foods to try that were great. Can still see evidence of a recent hurricane on some structures that were being repaired until Covid set that back.
Stayed 3 nights in Mar 2022
Response from Kristel on 3 Mar 2023
Hi Michael, we appreciate you taking the time to give us a review. Thank you for highlighting how friendly and helpful our staffs are. We take pride in our services and we're glad to know that you're happy with how our team welcomed and help you. Our great location is very attractive to our guests as we are close to the beach and in the shopping district. We hope to welcome you again here at Alicia's Inn next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and wonderful stay!
Barbara, the property manager, was wonderful. She was very friendly and helpful. I will stay here again when I’m in St. Maarten.
Stayed 2 nights in Mar 2022
Response from Kristel on 3 Mar 2023
Dearest guest, you made our day already with your short and sweet review. We're delighted that your short stay at Alicia's Inn was a wonderful time. Barbara is indeed a great team member who is very friendly and helpful. She'll be elated when we share this with her. And yes, we'll be excited to welcome you when you visit St. Maarten again.

10/10 Excellent

Peter

Stayed 1 night in Mar 2022

8/10 Good

Nellisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2022

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price reasonable
Stayed 1 night in Feb 2022

10/10 Excellent

Gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Incredible and caring. Very clean, felt safe. Very quiet. They waited for our late check in and watched our luggage for us. Beautiful suite room nice tv and clean! Will return to them.
Stayed 1 night in Dec 2021
Response from Alicia's Inn - Jeanina & Barbara on 26 Jan 2022
Dear Gary, We appreciate you review. Thank you for highlighting our clean rooms and customer service. Looking forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to stay here
Friendly welcome, everything ready, room spotless and just what we’d expect for the price we paid. No complaints. Thank You
Stayed 1 night in Nov 2021
Response from Alicia's Inn - Jeanina on 12 Jan 2022
Dear Guest, We are elated that you had a "happy stay" with us. You highlight many of guest favorite as our exceptional rooms, welcoming staff and being prepared for your arrival. We understand that you may come from a long trip and would like to check-in quickly and go to your room. I hope to welcome you in the future.

10/10 Excellent

H

Stayed 1 night in Sep 2021
Response from Alicia's Inn - Jeanina on 12 Jan 2022
Thank you for taking the time to rate us. Hope to welcome back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. I was able to travel around St.Maarten/Martin at minimum
Stayed 1 night in Jul 2021
Response from Barbara on 3 Aug 2021
Dear Traveler, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel.

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2021
Response from Barbara on 3 Aug 2021
Dear Traveler, Thank you for your review and for choosing our hotel.

10/10 Excellent

Velinciamae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally very helpful
Stayed 4 nights in Jul 2021
Response from Barbara on 3 Aug 2021
Dear Traveler, Thank you for your review and for choosing our hotel. We hope to have the pleasure of serving you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2021
Response from Barbara on 3 Aug 2021
Dear Traveler, Thank you for taking the time to review your stay with us and for choosing our hotel.