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Reviews of Red River Inn Silt-Rifle

2 out of 5
Red River Inn Silt-Rifle
1200 Main Street, Silt, CO

Reviews

7.6

Good

Rating 10 - Excellent. 241 out of 819 reviews" "
Rating 8 - Good. 327 out of 819 reviews" "
Rating 6 - Okay. 140 out of 819 reviews" "
Rating 4 - Poor. 56 out of 819 reviews" "
Rating 2 - Terrible. 55 out of 819 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful. Convenient location. Felt safe.
Stayed 1 night in Apr 2024

4/10 Poor

Floyd

Business traveller, Travelled with partner
No ice machine. Place was not clean
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Mark

Stayed 1 night in Mar 2024

10/10 Excellent

Famous

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay over, thanks.
Stayed 1 night in Mar 2024

2/10 Terrible

jeremy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me a $100 deposit damage fee due to me turning on the shower and the shower head blasting across the room/shower. Literally water pouring out of the wall so I couldn’t even take a shower and they charge ME $100 DOLLARS? UNREAL. It’s a crappy hotel and they’re just looking for extra funds/money. DONT stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Mar 2024

10/10 Excellent

SUMMER

Stayed 1 night in Mar 2024

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Room had been smoked in and there was a blood stain on the sheets. We left 5 minutes after we arrived.
Stayed 1 night in Mar 2024

6/10 Okay

Dawn

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Jurgen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Abril

Liked: Cleanliness, amenities
Clean and quiet. There was never anyone at the service desk
Stayed 4 nights in Sep 2023

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little family run inn not just off the I-70 (but in a quiet place) that is nice to use to get to other pricier locations to visit for the day.
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good servicié
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
You get what you pay for. No hot water in the shower, no matter how long you wait and even though the sink had hot water. No lamps so the only light was overhead and you had to walk to the bed in the dark when you turn it off. No cups provided for drinking (or taking meds). The chairs’ upholstery was disgusting and the shower smelled awful. I called ahead of time to adjust my reservation and the person said they would pass my message along to the manager. If I didn’t get a call back, assume everything went through. When I showed up, they had no record of a change in my reservation.
Stayed 1 night in Oct 2023

2/10 Terrible

Fred

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I FILED AN ADA COMPLAINT. When I called the front desk for help, it rang 30 times and no one answered. Twice. No handicapped parking. No rooms available on the first floor - had to trudge up to the second floor with bags, within sight of employees who did not offer to help. Electronic door key took 15 tries. Room was very dark. Ice machine broken - could not fill ice bag.
Stayed 1 night in Oct 2023

10/10 Excellent

Joshu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Oct 2023

8/10 Good

Brady

Business traveller
Disliked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs and roaches no refund and also kept my deposit he refused everything horrible had to go get a cleaner hotel
Stayed 1 night in Sep 2023
Response from king on 4 Oct 2023
the guest lies we never had bed bugs in our hotel. his deposit was refunded after he left.

10/10 Excellent

Miyisha

Travelled with family, Travelled with group
It was good for the price, very quiet and clean.
Stayed 2 nights in Sep 2023

2/10 Terrible

Kaci

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from King on 1 Oct 2023
This guest never stayed in our hotel.

8/10 Good

Leonid

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If it’s your only option…
This place was borderline dirty, not in very good shape at all (broken things, dirty sheets, knicks in the paint on the walls, and the most uncomfortable bed I’ve ever slept in.
Stayed 1 night in Sep 2023

2/10 Terrible

Faith Anne

Stayed 1 night in Sep 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Disapointed
Arrived at 3:30 no staff available to check in till 5:30 by then there a group of travellers some with reservations also.
Stayed 2 nights in Sep 2023

8/10 Good

Jessica

Stayed 1 night in Sep 2023

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness
Room was spacious and the view out the front window is spectacular. Breakfast was managed by the same person working the front desk (or so it appeared), and there aren't enough tables, so there was a wait and you had to sit at a dirty table since there was no one to clean them off. Breakfast options were run-of-the-mill bagles, yogurt, toast, cereal. There was a pancake machine. Overall, was adequate for the price
Stayed 1 night in Sep 2023

10/10 Excellent

don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big with table and chairs. A nice sidewalk outside for walking. Coffee all day
Stayed 1 night in Sep 2023

4/10 Poor

Patricia

Disliked: Room comfort
Not a good stay
In the first room the AC was so loud you could not hear the TV - the ice machine was not working
Stayed 1 night in Sep 2023

10/10 Excellent

Arlene

Stayed 1 night in Sep 2023

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable
Clean, comfortable, great restaurant down the street within walking distance or a shuttle is available by calling restaurant. We had two rooms and the door card was very finicky for each room. Would stay again if traveling in area, good value.
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 23 Sept 2023
Hello Lori, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

4/10 Poor

Tanner

Stayed 2 nights in Sep 2023
Response from MP - Guest Relations Manager on 23 Sept 2023
Hello Tanner, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from MP - Guest Relations Manager on 19 Sept 2023
Hello Margaret, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good sleep and clean but they make you pay a "deposit fee" of $50 and then they will give you back $50 after your stay if you didn't break anything in your room. I never got my $50 back. So they basically robbed me of $50. Thanks Red River Inn
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 19 Sept 2023
Hello Nick, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from MP - Guest Relations Manager on 19 Sept 2023
Hello John, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

6/10 Okay

Kathleen

Travelled with family
Disliked: Amenities
It is a budget hotel so not expected much. Very limited bathroom supplies and towels. The desk clerk was quite pleasant and there is a good eating place very nearby
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 19 Sept 2023
Hello Kathleen, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Good

Dean

Liked: Cleanliness, staff & service, room comfort
Room key issues.
The room key cards are difficult to use. There were 5 of us in three rooms and all of us needed help getting into our rooms. Otherwise it was a decent hotel.
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 16 Sept 2023
Hello Dean, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was literally a $170 plus joke. We would have done better sleeping in our car at a rest area. If we hadn't booked online and paid in advance, we would have walked out. trust me, a one star Rating is being very generous. No elevator and he hesitated about giving us a downstairs room. Dirty stove, scratched up breakfast table in our room, 2 queen beds facing each other. Ants, refrigerator… I think he stuck us In a long term room. Horrible and I describe it as CREEPY. Of all of our travels, this is th worst
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 12 Sept 2023
Hello George, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not one thing that was liked.
Stayed 6 nights in Aug 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Darren, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Okay

Yolanda

Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 6 Sept 2023
Hello Yolanda, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Terrible

Kathryn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possessed microwave
This place is old and creepy. The proprietor dispenses 2 plastic cups (not wrapped for sanitary reasons) and a handful of ice cubes (no ice machine). But the best was the noisy wall air conditioner that must share some wiring with the outlet to which the microwave was plugged in. at 3 am, the microwave lit up and began running! The little turn table was going around as if food had been put inside to heat. Of course, this woke us up (we weren't really sleeping deeply because of the boys A/C) and we immediately unplugged it. All the towels in this hotel are gray and threadbare. Honestly, they look like my rags at home. One of the worst stays we have ever experienced.
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 4 Sept 2023
Hello Kathryn, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Easy...quiet....and clean !
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 4 Sept 2023
Hello Tam, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the fun but cheaper to stay in silt instead of Glenwood springs
Stayed 2 nights in Aug 2023
Response from MP - Guest Relations Manager on 4 Sept 2023
Hello Gary, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okay

Balaram

Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on 16 Sept 2023
Hello Balaram, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Good

Shawna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
This is a no frills hotel but a great place for somewhere to stay. The room was clean, and the service was great. All the employees were very friendly and helpful.
Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on 21 Aug 2023
Hello Shawna, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff make all the difference.
Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on 21 Aug 2023
Hello James, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

GLENDA Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on 20 Aug 2023
Hello Glenda, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.