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Reviews of Hampton Inn by Hilton Silao-Aeropuerto Bajio

3 out of 5
Hampton Inn by Hilton Silao-Aeropuerto Bajio
Carr. 45 Silao-Leon km. 152 550 Pre, Silao, GTO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1001 reviews" "
Rating 8 - Good. 232 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Very friendly staff, clear rooms, shuttle service very gandy
Stayed 1 night in Apr 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 19 Apr 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

Kathleen

Travelled with family
Liked: Amenities
We only spent a few hours at the hotel prior to a 3:00 am shuttle to the airport. Staff provided coffee, fruit and yogurt at that early hour which was very helpful. Also very helpful to have an English speaking staff member. Still working on our Spanish😉.
Stayed 1 night in Apr 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 15 Apr 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

8/10 Good

Kazunari

Stayed 2 nights in Mar 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 15 Apr 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao

8/10 Good

jose

Stayed 1 night in Mar 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 6 Apr 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

Alejandro Labrada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 27 Mar 2024
Apreciable Alejandro.Agradecemos su preferencia. Es muy grato saber que disfrutó de su estancia. Esperamos volver a verlo pronto cuando regrese a Silao. Le deseamos un excelente día.

10/10 Excellent

Trudy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds Good breakfast Free shuttle from airport
Stayed 1 night in Mar 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 7 Mar 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference. It had been a pleasure be your host on your past stay in Silao. We hope to see you soon when you return to the city. We wish you an excellent day.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtesy shuttle was patiently waiting for me at the airport, just as promised. The driver, Gabriel, was efficient and friendly. Breakfast was full-optioned, filling, and delicious. The front desk night clerk, Beatriz, was very helpful and cheerful. This hotel has all the conveniences one would need, including a room safe.
Stayed 1 night in Feb 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 27 Feb 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vy friendly staff and close to the airport with free shuttle
Stayed 1 night in Feb 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 21 Feb 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference. It had been a pleasure be your host on your past stay in Silao. We hope to see you soon when you return to the city. We wish you an excellent day.

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities
safe
Stayed 1 night in Feb 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 12 Feb 2024
Apreciable huésped. A nombre de todos los colaboradores de Hampton Inn Silao quiero agradecerle por su preferencia y por sus amables comentarios. Es muy grato saber que disfruto de su pasada estancia. Esperamos volver a verle pronto cuando regrese a Silao. Le deseamos un excelente día.

8/10 Good

Marylou, San Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very responsive and takes the extra step to ensure our comfort. The airport shuttle is a great service.
Stayed 1 night in Feb 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 9 Feb 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
airport shuttle, extremely helpful and friendly staff, 24 hour restaurant, nice big comfortable lobby
Stayed 1 night in Jan 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 31 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

6/10 Okay

Marylou, San Jose

Travelled with group
Liked: Staff & service
Front desk and restaurant staff were helpful. Breakfast was good. Airport shuttle very helpful. Hotel needs a refresh and cleanup. Some repairs made not done cleanly.
Stayed 1 night in Jan 2024
Response from Atte: Rebeca Méndez, Revenue Manger. on 29 Jan 2024
Apreciable HuéspedAgradecemos su preferencia y sus amables comentarios. Tomaremos nota de los detalles que no comenta no le permitieron disfrutar del todo su estancia, sepa que estamos tomando las acciones necesarias para resolverlo. Esperamos verle muy pronto en su siguiente visita a Silao. Le deseamos un excelente día.

8/10 Good

John

Stayed 1 night in Jan 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 20 Mar 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

Martha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff. And clean
Stayed 1 night in Jan 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 2 Mar 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

8/10 Good

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a reliable place to stay near the airport amd great breakfast. But we waited forever for the shuttle. Ok in past but no explanationpast
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 26 Jan 2024
Dear guest. On behalf of all the staff at Hampton Inn by Hilton Silao-Airport, I want to thank you for your past reservation.I do apologize for the situations that happened during your stay. Your feedback is very important to us so I have shared your impressions with the heads of the different departments in order to take the necessary actions and amend us on your next visit. We wish you an excellent day and look forward to seeing you soon when you return to Silao.

10/10 Excellent

Antonio

Liked: Amenities
Was real clean
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 25 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great.
Stayed 1 night in Jan 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 23 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect when you have a flight to catch.
This was just an overnight stop because it’s close to the airport. I have stayed at 4 or 5 hotels close to the León Mexico airport (so I don’t have to drive in the middle of the night). This was the best so far. 24 hour restaurant, which I did not try, but at least I had the option, the airport shuttle is included and runs every 30 minutes. Which is far better than 1 an hour; always getting me to the airport way too early. Friendly front desk person checked me in; I’ve stayed at another hotel close by in which you have to check yourself in - even though the person is just standing there behind the desk. The room was clean.
Stayed 1 night in Jan 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 23 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference. It had been a pleasure be your host on your past stay in Silao. We hope to see you soon when you return to the city. We wish you an excellent day.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff. Their shuttle picked us up at the airport at 1:30 am after a very long day of travel! Bed was incredibly comfortable.
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 23 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference. It had been a pleasure be your host on your past stay in Silao. We hope to see you soon when you return to the city. We wish you an excellent day.

10/10 Excellent

DAISY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the airport and called the hotel for shuttle pickup, and they arrived immediately. Once arrived at the property we were welcomed by the front staff and the driver offer to take our luggage to our room. Excellent customer service. Also, the breakfast was good. We arrived at night and had a chance to order from the restaurant onsite, food was good and staff was very efficient. Overall, would definetely stay here again.
Stayed 2 nights in Dec 2023
Response from Atte. Rebeca Méndez, Revenue Management. on 23 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference. It had been a pleasure be your host on your past stay in Silao. We hope to see you soon when you return to the city. We wish you an excellent day.

10/10 Excellent

Christopher

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

JOSE

Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao

10/10 Excellent

maryanne, Washington Crossing

Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 6 Feb 2024
Apreciable huésped. A nombre de todos los colaboradores de Hampton Inn Silao quiero agradecerle por su preferencia y por sus amables comentarios. Es muy grato saber que disfruto de su pasada estancia. Esperamos volver a verle pronto cuando regrese a Silao. Le deseamos un excelente día.

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

Cecilia, San Jose

Stayed 1 night in Dec 2023
Response from Atte. Rebeca Méndez, Revenue Management. on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy fast shuttle to airport
Stayed 1 night in Jan 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 23 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference. It had been a pleasure be your host on your past stay in Silao. We hope to see you soon when you return to the city. We wish you an excellent day.

2/10 Terrible

xitlalli

Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 30 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

Alejandro, Spring Mountain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 9 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

Jose

Stayed 1 night in Dec 2023
Response from Atte. Rebeca Méndez, Revenue Management. on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very clean, quiet with comfortable beds. Great equipment in the gym and very reliable airport shuttle service. Breakfast was just ok. Would definitely stay here again. A great bargain.
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 9 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

Cesar

Stayed 1 night in Jan 2024
Response from Atte. Rebeca Méndez, Revenue Management. on 29 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

Fernando arenas

Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 9 Jan 2024
Apreciable Fernando.Agradecemos su preferencia. Es muy grato saber que disfrutó de su estancia. Esperamos volver a verlo pronto cuando regrese a Silao. Le deseamos un excelente día.

10/10 Excellent

Orlando

Stayed 1 night in Dec 2023
Response from Rebeca Méndez, Revenue Manager on 9 Jan 2024
Apreciable Orlando.Agradecemos su preferencia. Es muy grato saber que disfrutó de su estancia. Esperamos volver a verlo pronto cuando regrese a Silao. Le deseamos un excelente día.

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff at the front desk, hotel is close to the airport 4 minutes driving, free shuttle to the airport
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 9 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rebeca Méndez, Revenue Manager on 9 Jan 2024
Apreciable Blanca.Agradecemos su preferencia. Es muy grato saber que disfrutó de su estancia. Esperamos volver a verlo pronto cuando regrese a Silao. Le deseamos un excelente día.

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. 5 stars Restaurant was just ok 4 stars Reported broken lock upon arrival. Repaired immediately 5 stars. I will recommend to friends and family. I will highly consider staying here in the future.
Stayed 1 night in Dec 2023
Response from Rebeca Méndez, Revenue Manager on 5 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

Maria, Rowlett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 1 night in Jan 2024
Response from Rebeca Méndez, Revenue Manager on 5 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

6/10 Okay

Xiaojing

Liked: Staff & service, property conditions & facilities
They offer airport shuttle which is very convenient. but i dont think they vacuumed my room properly. the floor carpet is covered with lints and dusts. my room is also sharing a door with another room ,and the room's wall is very very thin. i can hear the adjacent room's TV , music and kids playing till midnight..
Response from Rebeca Méndez, Revenue Manager on 5 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place clean and delicious breakfast
Stayed 1 night in Dec 2023
Response from Rebeca Méndez, Revenue Manager on 5 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable beds, friendly staff, and convenient 24 hour airport shuttle.
Stayed 1 night in Dec 2023
Response from Rebeca Méndez, Revenue Manager on 5 Jan 2024
Dear guest. On behalf of all the collaborators of Hampton Inn Silao I want to thank you for your preference and for your kind comments. It has been very pleasant to know that you enjoy your past stay. We hope to see you again soon when you return to Silao. We wish you an excellent day.

8/10 Good

J Eloy

Stayed 1 night in Dec 2023
Response from Rebeca Méndez, Revenue Manager on 5 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

10/10 Excellent

Juan, NAPLES

Stayed 1 night in Dec 2023
Response from Atte. Rebeca Méndez, Revenue Management. on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rebeca Méndez, Revenue Manager on 23 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

2/10 Terrible

Shawn

Stayed 1 night in Dec 2023
Response from Rebeca Méndez, Revenue Manager on 5 Jan 2024
Apreciable Huésped. A nombre de todo el personal de Hampton Inn Silao agradecemos su reciente estancia. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando en la mejora continua. Nos gustaría tener la oportunidad de contar con su retroalimentación para tomar las acciones necesarias y enmendarnos en su siguiente visita. Le deseamos que tenga un excelente día y esperamos verle pronto cuando regrese a Silao.

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rebeca Méndez, Revenue Manager on 5 Jan 2024
Apreciable huésped. A nombre de todos los colaboradores de Hampton Inn Silao quiero agradecerle por su preferencia y por sus amables comentarios. Es muy grato saber que disfruto de su pasada estancia. Esperamos volver a verle pronto cuando regrese a Silao. Le deseamos un excelente día.

10/10 Excellent

ANA IRIS

Stayed 1 night in Dec 2023
Response from Rebeca Méndez, Revenue Manager on 5 Jan 2024
Apreciable huésped. A nombre de todos los colaboradores de Hampton Inn Silao quiero agradecerle por su preferencia y por sus amables comentarios. Es muy grato saber que disfruto de su pasada estancia. Esperamos volver a verle pronto cuando regrese a Silao. Le deseamos un excelente día.