Title: HS HOTSSON Hotel Silao Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15447669&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HS HOTSSON Hotel Silao Beaux Arts hotel with full-service spa and free valet parking ## Photo gallery for HS HOTSSON Hotel Silao ![Reception - HS HOTSSON Hotel Silao (Silao)](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/75e2e1f1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/49a35145-c961-45b9-808d-eda7ff234c45-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Executive Loft, 1 King Bed (Deluxe Junior) | Premium bedding, in-room safe, desk, soundproofing - HS HOTSSON Hotel Silao (Silao)](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/f503fdd5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports bar - HS HOTSSON Hotel Silao (Silao)](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/fb99d305.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Arcade - HS HOTSSON Hotel Silao (Silao)](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/aec7a506.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HS HOTSSON Hotel Silao, located near Parque Bicentenario Guanajuato, offers a luxurious retreat with its spa featuring body treatments and massages. Relax at the outdoor pool or explore nearby Silao Main Square. With amenities like a coffee shop, hair salon, and international cuisine at Los Vitrales Restaurant, you'll feel pampered. Previous guests rave about the helpful staff. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Bar - Spa - Pool - Gym - Breakfast available - Room service £61 includes taxes & fees 23 Dec - 24 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=15447669&PinnedHotelID=15447669&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=15447669&PinnedHotelID=15447669&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=15447669&PinnedHotelID=15447669&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=15447669&PinnedHotelID=15447669&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15447669&PinnedHotelID=15447669&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15447669&PinnedHotelID=15447669&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15447669&PinnedHotelID=15447669&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15447669&PinnedHotelID=15447669&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Room Standard ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/f569954e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 344 sq ft - Sleeps 2 ### Room Standard - 344 sq ft - Sleeps 4 ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/5633ed10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.6 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Premium bedding Bidet Bathrobes - 375 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, 2 Queen Beds ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/aeb40db4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Queen Beds 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Premium bedding Private bathroom Bathrobes - 375 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 Queen Bed ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/5734e728.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Premium bedding Private bathroom Bathrobes - 375 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Room, 1 King Bed (Deluxe) ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/0ba14275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed (Deluxe) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Premium bedding Private bathroom Bathrobes - 375 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, 2 Queen Beds (Deluxe) ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/aeb40db4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Queen Beds (Deluxe) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Premium bedding Private bathroom Bathrobes - 375 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Executive Loft, 1 King Bed (Deluxe Junior) ![Executive Loft, 1 King Bed (Deluxe Junior) | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/bfdc63c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Loft, 1 King Bed (Deluxe Junior) ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Premium bedding Separate bedroom Private bathroom - 784 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/95d69c33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 1 review ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cots/infant beds LED TV Premium bedding Private bathroom - 375 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, 1 Queen Bed, Executive Level (Deluxe) ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/0ba14275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed, Executive Level (Deluxe) ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Premium bedding Private bathroom Bathrobes - 377 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite, 1 King Bed, Microwave, Tower (Deluxe Junior) ![Junior Suite, 1 King Bed, Microwave, Tower (Deluxe Junior) | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447669/w2859h1609x13y0-78d01a68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Microwave, Tower (Deluxe Junior) ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Premium bedding Separate bedroom Private bathroom - 784 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSilao-Hotels-HS-HOTSSON-Hotel-Silao.h15447669.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSilao-Hotels-HS-HOTSSON-Hotel-Silao.h15447669.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.95497%2C-101.41830&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0GKfemgXJtYHzE19Te64bSmaIQc=) Carretera Libramiento Norte 1335, Colonia Sopeña, Silao, GTO, 36119 #### What's nearby - Church of Santiago Apostol \- 2 min drive \- 1.2 miles - Silao Main Square \- 2 min drive \- 1.2 miles - Gonzalez Obregon Market \- 2 min drive \- 1.2 miles - Victoria Garden \- 3 min drive \- 1.5 miles - Parque Bicentenario Guanajuato \- 3 min drive \- 2.2 miles #### Getting around - León, Guanajuato (BJX-Del Bajío) - 7 min drive #### Restaurants - ‪Mariscos El Tianguis - ‬15 min walk - ‪Vitrales - ‬1 min walk - ‪Carnitas Poncho - ‬3 min drive - ‪Denny’s - ‬2 min drive - ‪Arowana Seafood Sky Lounge - ‬20 min walk ## About this property ### HS HOTSSON Hotel Silao Luxury upscale hotel near Silao Main Square Located close to Parque Bicentenario Guanajuato, HS HOTSSON Hotel Silao provides a free food/drink shopping service, a free daily manager's reception and a terrace. Treat yourself to a body treatment, a manicure/pedicure or a massage at Spa Life, the on-site spa. The on-site international cuisine restaurant, Los Vitrales Restaurant, offers breakfast, brunch, lunch, dinner and al fresco dining. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station - Massage treatment rooms, a front desk safe and luggage storage - Guest reviews speak highly of the helpful staff Room features All 149 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes. More amenities include: - Bathrooms with rainfall showers and designer toiletries - 48-inch LED TVs with cable channels - Wardrobes/cupboards, free infant beds and coffee/tea makers ### Awards and affiliations The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/18000000/17160000/17151200/17151150/21ca659b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Silao Aeropuerto Bajio Silao - Pool - Free airport shuttle - Parking included - Free WiFi 9.2 Wonderful 1,003 reviews £51 includes taxes & fees 30 Dec - 31 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=17151150&PinnedHotelID=17151150&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9310000/9308600/9308545/3817cddb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton Silao-Aeropuerto Bajio Silao - Pool - Breakfast included - Free airport shuttle - 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Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 385 for adults and MXN 175 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Game On Sports Bar - Los Vitrales Restaurant ### Things to do - Foosball table - Full-service spa - Gym - Outdoor pool - TV in common areas ### Family friendly - Grocery/convenience store - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 4 meeting rooms - Business centre - Computer station - Conference centre (215 square foot of space) - Coworking space ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Spa open daily - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible bathtub - Grab bar in bathtub (80 centimetre high) - Grab bar in shower (80 centimetre high) - Lift (110 centimetre wide door) - Portable bathtub seat - Wheelchair accessible (may have limitations) ### More - 1 building - 7 floors - Ballroom - Banquet hall - Beaux Arts architecture - Built in 2016 - Communal living room - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Free cot - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Toothbrush and toothpaste - Towels provided ### Entertainment - 48-inch LED TV with cable channels - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning - Desk - Heating - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 385 for adults and from MXN 175 for children - Airport shuttle fee: MXN 350 per vehicle (one-way, maximum occupancy 3) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as HS Hotsson Silao HS Hotsson Hotel Silao Mexico - Guanajuato HS HOTSSON Hotel Silao Hotel HS HOTSSON Hotel Silao Silao HS HOTSSON Hotel Silao Hotel Silao ## Frequently asked questions ### Does HS HOTSSON Hotel Silao have a pool? ### How much does it cost to stay at HS HOTSSON Hotel Silao? ### Is HS HOTSSON Hotel Silao pet-friendly? ### How much is parking at HS HOTSSON Hotel Silao? ### What time is check-in at HS HOTSSON Hotel Silao? ### What time is check-out at HS HOTSSON Hotel Silao? ### Does HS HOTSSON Hotel Silao provide a shuttle to the airport? ### Where is HS HOTSSON Hotel Silao located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HS HOTSSON Hotel Silao Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.4 Location ### 9.4 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 402 8 - Good 96 6 - Okay 23 4 - Poor 10 2 - Terrible 8 ## Reviews ### 8/10 Good #### Marilyn 13 Nov 2025 Modern, clean, quiet ##### Marilyn Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Francisco 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities People were friendly and the room was great ##### Francisco Stayed 1 night in May 2025 ### 10/10 Excellent #### Brenda 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Exceptional. Staff was very professional and kind. Amenities were very comfortable as well. ##### Brenda Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Cesar 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Cesar Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mike 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a very nice hotel with very friendly staff. The location for me is perfect as i was there for work at the GM assembly plant ##### Mike Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Alma 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this hotel! Even was very friendly and attentive. Food at the restaurant was excellent. We used their laundry service which was awesome. It’s within walking distance to many restaurants and shopping. Will definitely stay here again! ##### Alma Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Cristina 23 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our stay was amazing. The staff was courteous, professional and friendly. ##### Cristina Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Maria 19 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location since we needed a place last min for our early A.M flight. Loved everything about this place! Went to the spa and booked a massage with Mayra, she did an amazing job felt very relaxed after. Definitely recommend this place if you’re looking into booking. ##### Maria Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Maria 13 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and pool. Late night dining and sports bar and a fabulous buffet breakfast. ##### Maria Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Adrian 29 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I have stayed here several times while visiting his family in Silao. The staff are always friendly and helpful. ##### Adrian Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Lorena 25 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is really clean and good customer service ##### Lorena Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Alma 29 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is our go to when we are in town. Love the room, amenities, the staff is always friendly! Awesome food at their 24 hour restaurant. See you soon! ##### Alma Stayed 1 night in Jan 2024 ### 10/10 Excellent #### jaime 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was beautiful and safe. Staff was very welcoming and helpful. Thank you! ##### jaime Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Alma 29 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our second time staying here! We always receive excellent service! Staff is very courteous and polite. Will definitely come back. ##### Alma Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Alberto 28 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My third time and always a treat great service including the front desk staff very friendly and patient. Upgraded and worth it! the staff from dining to cleaning treated me special at every moment. I booked a massage at the hotel it was perfect!! I Will DEFINITELY back !!! ##### Alberto Stayed 1 night in Sep 2024 ### 6/10 Okay #### David 10 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities I gave an overall of 3 stars. The hotel itself is very nice, 5 star-like. Unfortunately, they were doing work in the street when we were there and so we didn’t have TV for one night. The surrounding area is bad. The hotel is right off the main highway, so the air quality isn’t great, and we saw two big bugs crawling around in the lobby and a pincher bug on the dining table. The staff were really nice, except the hostess Lucero was a bit in her own little world. It’s built like a 5 star hotel but I’m not sure they know how to maintain it like a 5 star hotel. One last plus, it’s pretty close to the airport. ##### David Stayed 2 nights in Nov 2024 ### 8/10 Good #### Daniel 1 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel itself was beautiful, and the staff was very friendly and accommodating. They had at least one front desk person that spoke English, which was a plus for us. Our room was great, very comfy beds. The food was “okay”. The only nitpicks were the noisy road outside and the shower went from scalding to barely drizzling cold water. We had one snafu when we arrived late for check-in — even though it was 60° F outside, our room was like 85° and the air conditioner was broke. They sent someone up to verify it was broken, and at first said they had no available rooms to move us to. However, a few minutes later they found one available, and thankfully, the A/C worked adequately in that one. Overall, it was a very pretty hotel, but I think the beauty was only skin-deep on this one because they had it running on a skeleton crew. Will probably try someplace else if there is a next time. ##### Daniel Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Byron 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Modern hotel, clean. ##### Byron Stayed 1 night in Nov 2025 ### 10/10 Excellent #### artemio 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service been 6 times I stay there and willl be coming back to this place ##### artemio Stayed 4 nights in May 2025 ### 10/10 Excellent #### Cristopher 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Cristopher Stayed 1 night in Jul 2025 ### 10/10 Excellent #### James 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Reliable well maintained nice rooms ##### James Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Salvador 4 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente 👍 ##### Salvador Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Benjamin 27 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel and the pricing was great. ##### Benjamin Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Marco 17 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel ##### Marco Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Ma Carmen 25 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay, I strongly recommend it!! Definitely will be staying there again on my next trip. ##### Ma Carmen Stayed 5 nights in May 2023 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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