Outdoor pool, pool umbrellas

Reviews of Popular Residence Hotel

4 out of 5
Popular Residence Hotel
Sala Kamroeuk Village, Sala Kamroeuk Commune, Siem Reap

Reviews

9.6

Exceptional

Rating 10 - Excellent. 134 out of 178 reviews" "
Rating 8 - Good. 39 out of 178 reviews" "
Rating 6 - Okay. 3 out of 178 reviews" "
Rating 4 - Poor. 1 out of 178 reviews" "
Rating 2 - Terrible. 1 out of 178 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ting

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The hotel was closed for business yet their website remained active as if business is still open. Misleading add!
Stayed 2 nights in Mar 2021

8/10 Good

Greig, Newcastle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William our host was the best and we were made to feel welcome straight away. All the staff were lovely and notbing was a bother. We were upgraded for our last 2 nights which was a lovely gesture. This hotel is about a 30 minute iwalk into town which is ok eventhough there are plenty of tuk tuks near the hotel. After 5pm this hotel offers free tuk tuk into town. We would definitely stay here again
Stayed 8 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and very, very helpful. Room is spacious and very comfortable. Restaurant is very good, prices are fair but we found a too short list menu. The location is not close for a city walk/dinner/ any kind of actions and you have to take a tuktuk to go at night market or to any mart if you need things. But tuktuks are cheap (2$) so we do not complain as the hotel is quiet. Popular Residence is a good choice in Siem Reap.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The staff are lovely at this hotel, however it is very basic and in need of refurbishment. Also tuktuk drivers may not know where this hotel is so you need to clarify with them. My booking was to include airport tuktuk on arrival and departure but they only provided on arrival. Also no welcome/departure gift. We didn't use the spa services as they actually dont have a spa onsite as such, they either send you to there recommended spa locally or they can come out to the hotel but you need to give them an 1hrs notice. Breakfast was very basic. They have alot of staff standing around not doing much and as english is there second language it can take awhile to be understood. Overall I wouldn't stay here again, there are so many places to stay in Siem Reap.
Stayed 5 nights in Dec 2019

6/10 Okay

Yik

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be better!
Stayed 1 night in Oct 2019

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to home but they will do all for you
This is close to where we live in a local village. A treat to retreat with the friendly and professional staff there. The sitting area near the pool is good to while away some hours with a good book. Breakfast and restaurant menu for other meals for freshly cooked and prepared and tasted really good can recommend. They looked after us as if we were the only customers but they did have other customers as well.
Stayed 2 nights in Sep 2019

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful !
The best hotel in Siem Reap ! Highly recommended. Everything was perfect. The staff is wonderful !
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this place are the staff who make your stay very enjoyable and hospitable. The hotel has beautiful gardens and at night it is a pleasure to hear birds and animals and not traffic noise. The location is also very good and we were able to walk into town easily - it takes about 30 minutes to the Old Market and busy city life. The breakfast is ok- as vegetarians we didn’t go hungry and the staff were very accommodating with our requests. We used the shuttle service to and from the airport via tuk tuk ( from the airport it is free). The staff are all wonderful, very polite and helpful, and make up for any shortcomings in the facilities.
Stayed 6 nights in Aug 2019
Response from Popular Residence on 7 Sept 2019
Dear Soyoung, Thank you so much for your kind comments about our hotel during your stay. It's very wonderful for us to see you satisfied with our team & services provided. We look forward to welcoming you again.

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Popular Residence Team on 23 May 2019
Dear Morten, Thank you so much for your review feedback.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received the best hotel service I have had so far. I have never written any online reviews but I thought the staff members in this hotel were so professional and friendly I felt it would be wrong for me not to compliment them. As soon as I arrived, I was greeted with a cold towel, a cold drink and some chips. Check in was so easy. I just had to relax while the staff handled everything. When I wanted to go anywhere, a staff member would accompany me and talk to the tuk-tuk driver to make sure I got to the right place. Hotel service was provided promptly whenever I asked. I travelled solo this time but when I bring my family to Siem Riep, I will definitely be staying in the same hotel. I highly recommend it to everyone.
Stayed 2 nights in Apr 2019
Response from Popular Residence Team on 23 May 2019
Dear Richards, Thank you so much for your kind comments about our hotel during your stay. It's very wonderful for us to see you satisfied with our team & services provided. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and staff were excellent. They knew exactly what they were talking about and were great help. We loved our stay at this place.
Stayed 4 nights in Feb 2019
Response from Popular Residence | Team on 10 Apr 2019
Dear Sir or Madam, Thank you so much for your stay with us and thank you so much for your kind comment and we are really delighted to see you enjoy during your stay, we look forward to welcoming you again.

10/10 Excellent

Heather, Spokane WA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic. We were greeted by name whenever we interacted with staff. The extras like reception tea and cooling towels upon every return to hotel were amazing. They arranged a boxed breakfast for our sunrise tour of Angkor Wat and free tuk-tuk rides to the market and Pub Street. The spa services were divine after a long day.
Stayed 3 nights in Mar 2019
Response from Popular Residence | Team on 10 Apr 2019
Dear Heather, Thank you so much for your stay with us and thank you so much for your kind comment and we are really delighted to see you enjoy during your stay, we look forward to welcoming you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved this hotel. It was an older building with minor maintenance issues, but the staff were exceptional. They took such good care of us that I teared up when I left. I have never been treated better at any other hotel. We also were given a knowledgeable guide and kind driver to show us around.
Stayed 3 nights in Mar 2019
Response from Popular Residence | Team on 10 Apr 2019
Dear Sir or Madam, Thank you so much for your stay with us and thank you so much for your kind comment and we are really delighted to see you enjoy during your stay, we look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best! Extremely kind and courteous, and very helpful. We were greeted with cool wet towels each time we returned to the hotel! Definitely recommend!
Stayed 7 nights in Feb 2019
Response from Popular Residence | Teams on 10 Apr 2019
Dear Sir or Madam, Thank you so much for your stay with us and thank you so much for your kind comment and we are really delighted to see you enjoy during your stay, we look forward to welcoming you again.

10/10 Excellent

Verified traveller

Travelled with partner
This is a very nice small hotel with excellent service. There wasnt even one member of the entire staff that we could fault. We didn’t feel well for a few days so spent a lot of time in our room and around the pool and they were there to get us anything we need. Absolutely amazing staff. Rooms were nice and pool area very pleasant.
Stayed 6 nights in Feb 2019
Response from Popular Residence Hotel on 28 Feb 2019
Dear Value Guest, thank you so much for your kindly comments and we are delight to see you enjoy your stay. We look forward to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Close. To pub street and old market- night market. Great people. My suggestion to hotel would be to do upgrade doors and locks and counter space and bath room. Shower floors.
Stayed 3 nights in Jan 2019
Response from Popular Residence on 8 Jan 2019
Dear Value Guest, thank you so much for your kindly comments and we are delight to see you enjoy your stay. We look forward to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are lovely, gracious and only too willing to assist. We had a very enjoyable 5 days at Popular Residence Hotel.
Stayed 5 nights in Dec 2018
Response from Popular Residence on 8 Jan 2019
Dear Value Guest, thank you so much for your kindly comments and we are delight to see you enjoy your stay. We look forward to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff very helpful. Transport readily available.
Stayed 5 nights in Dec 2018
Response from Popular Residence on 31 Dec 2018
Dear Value Guest, thank you so much for your kindly comments and we are delight to see you enjoy your stay. We look forward to welcome you again.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was exceptional, rooms were clean and big.
Stayed 3 nights in Dec 2018
Response from Popular Residence on 31 Dec 2018
Dear Value Guest, thank you so much for your kindly comments and we are delight to see you enjoy your stay. We look forward to welcome you again.

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Narin Hem on 6 Dec 2018
Dear Emilie, Thank you so much for your value time give us your experience review. We look forward to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff who were very welcoming. The staff are a credit to this hotel.
Stayed 2 nights in Nov 2018
Response from Popular Residence Teams on 29 Nov 2018
Thank you so much for choosing our hotel for your stayed and thanks so much for your value time left us a comment feedback, we are really delighted to know you satisfied with our hotel & staffs. we look forward to welcoming you again.

10/10 Excellent

Humphrey, Topeka, Ks

Liked: Staff & service
Very fine service, great breakfast, excellent experience. Khim and Ny were particularly helpful at reception.
Stayed 4 nights in Nov 2018
Response from Sek Sokbonn on 18 Nov 2018
Dear Humphrey, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to writ us down a best review on Expedia.com, Me and our team are looking forwards to welcome you come to stay at Popular Residence again in your future back to Siem Reap. Best Regards, Sek Sokbonn Operation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and fairly modern. Staff is excellent. Breakfast is average. You'll need transportation to get to town.
Stayed 4 nights in Nov 2018
Response from Sek Sokbonn on 18 Nov 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a review on Expedia.com, we wish to see you again in your future back to Siem Reap again. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

David, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Beautiful hotel. Great staff. Hotel is a little old but they are doing minor renovation.
Stayed 2 nights in Aug 2018
Response from Sek Sokbonn on 20 Aug 2018
Dear David, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a review on Expedia.com, We are looking forwards to welcome you back soon. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great rooms and amazing staff. Would happily stay here again, for longer
Stayed 2 nights in Aug 2018
Response from Sek Sokbonn on 17 Aug 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! It is our honors to get your real feedback during your stay at Popular Residence by spent your values time to write us down a best review, We wish to see you again in your future back to Siem Reap again. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Milkha, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel with excellent staff
Very enjoyable experience due to the warmth of the staff. Free tuk tuk rides to pub street was great. However getting out of the hotel after 10pm can be a challenge as no more tuk tuk standby to take you to pub street.
Stayed 7 nights in Aug 2018
Response from Sek Sokbonn on 16 Aug 2018
Dear Milkha, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a best review on Expedia.com, We are really happy to know that you were enjoyed your stay and satisfied with our service. We wish to see you again in your future back to Siem Reap again. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent hotel in every parameter.
Stayed 2 nights in Jul 2018
Response from Sek Sokbonn on 1 Aug 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a review on Hotels.com, We are looking forwards to welcome you come to stay at our hotel again in your future back to Siem Reap. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever!!! A+++++
Popular Residence Hotel has the best service out of anywhere that I have ever stayed in the world! Most hotels could definately learn a thing or two about customer service from the staff here. We cannot fault them on anything. Our room was amazing - clean and modern with a beautiful view. We are in a very idealic location. And the staff are the friendliness, loveliest people we have ever met. Absolutely blown away by the quality and professionalism of service. Well done, and thank you very much for having us!!!
Stayed 3 nights in Jul 2018
Response from Sek Sokbonn on 28 Jul 2018
Dear Rachel, Greetings from Popular Residence Hotel ! It is our honors to get real feedback from our values guest by spending values time to write down a review on Hotels.com, We are glad to know that you were satisfied with our service and our team. We wish to see you again in your future traveling back to Siem Reap again. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Superb boutique property. Very friendly staff. Nice pool to chill off in. The complimentary tuk tuk was a nice touch. Would highly recommend.
Stayed 3 nights in Apr 2018
Response from Sek Sokbonn on 5 Jul 2018
Dear Hidden Gem, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down review on Hotels.com, We wish to see you again in your future back to Siem Reap. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmly Welcomed
A short layover on a business trip.
Stayed 1 night in Jun 2018
Response from Sek Sokbonn on 21 Jun 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a review on Hotels.com, We are looking forwards to welcome you come to stay with us again in your future back to Siem Reap. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
I never write reviews but I really want to thank Popular Residence for there exceptional Customer Service they provided( probably the best customer service I’ve had). The staff were very friendly and always had a smile on there face. Our flight arrived really early in the morning way before check in time and they had someone waiting to pick us up once we landed at the airport and had our room ready. They provided a welcome drink/snacks upon arriving to the hotel and the set up was beautiful. Our check out time was 2pm but our flight wasnt until 7 pm so they let us stay an extra 3 hrs and provided airport drop off all at no cost. They also provide free tuk tuks to the market and pub street.The staff really go out of there way to make your stay great and to top it all off they gave us a cambodian scarf as a good bye gift to remember out stay. I definitely recommend this hotel and will be booking this hotel again in the future.
Stayed 2 nights in May 2018
Response from Sek Sokbonn on 16 May 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! thank you very much for your kindly spent your values time to write us down your review on Hotels.com, We are really appreciated with our staffs were made your stay very satisfy. In the end we wish you will come back to stay with us again in your future back to Siem Reap, Cambodia. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Miranda , Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from Sek Sokbonn on 10 May 2018
Dear Miranda, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down review on Expedia.com, We are looking forwards to welcome you come to stay with us again in your future back to Siem Reap. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Coco, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the greatest hotel I have stayed in. The hotel is not very big, but the hospitality from the staff and the service they provided are better than a lot of expensive luxury hotels I have been to. Our experience at the hotel became one of the reasons that we do not want to leave Siem Reap. And we really appreciate the small gift at the end!! Thank you so much~~
Stayed 3 nights in May 2018
Response from Sek Sokbonn on 7 May 2018
Dear Coco, Greetings from Popular Residence Hotel ! It is our honors to get your feedback by write us down a review on Expedia.com, We are glad to know that you were satisfied your stay with our service and our staff. We wish to see you again soon. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Nivitre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
I have booked 3 room for 3 nights. Hotel was very clean and amazing.Well managed hotel. Staff was very helpful and friendly.Our suggestion is to have buffet breakfast would be better. Overall our stay was pleasant.
Response from Sek Sokbonn on 7 May 2018
Dear Nivitre, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a review on Hotels.com, We are looking forwards to welcome you come to stay with us again soon. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven Hotel
Very relaxing, staffs are great, room is fantastic and the hotel food is bomb all the time❤️
Stayed 4 nights in Apr 2018
Response from Sek Sokbonn on 17 Apr 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! It is our honors to get your feedback by write us a review on Expedia.com, We are looking forwards to see you again in your future back to Siem Reap again. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

maria , seattle wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel . Staff are friendly . Good welcome drinkn
Stayed 1 night in Apr 2018
Response from Sek Sokbonn on 17 Apr 2018
Dear Maria, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down review on Expedia.com, We are glad to get your feedback that was satisfied with our service. We are looking forwards to welcome you back to stay with us again soon. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and super friendly
very friendly and helpful staff, nice breakfast which was sufficient to set you up fopr the day. Nice pool. Clean and large room. A bit out of the way , but the free tuk tuk helps.
Response from Sek Sokbonn on 12 Apr 2018
Dear Lee, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down review on Hotels.com, We are glad to get your feed and we are looking forwards to welcome you come to stay with us again soon. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff very accommodating
Slightly out of town, but free tuk tuk is provided into town so that is never an issue. Hotel also provides free airport pickup and return. Staff are absolutely lovely and go out of their way to help. Would stay again
Stayed 2 nights in Mar 2018
Response from Sek Sokbonn on 7 Apr 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down review on Expedia.com, We are looking forwards to welcome you come to stay with us again in the further. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an incredible hotel. The staff is everything, they are all so sweet and helpful. They make you feel so taken care of and the hotel room was comfortable.
Response from Sek Sokbonn on 1 Apr 2018
Dear Anna, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write down your feedback on Hotels.com about your stay with us. We are looking forwards to welcome you come to stay with us again in the further. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are Fabulous, helpful, smiling all time.
As you arrive and enter the Hotel, you're so warmly greeted, just like anytime you return to the Hotel from shopping/tours... The Reception Ladies are super welcoming and even help you with heavy bags if no man isn't around, and that's rare. They serve you cold water and a cold wet nice towel every time you enter the Hotel. The bathroom and toilet are huge, around 2 m by 4.5 m, & you can sleep in the big Tub. Rooms also are very big and spacious, not to forget the gym, the pool and fish aquarium added to very clean settings. It's located in a very calm area, just 10 minutes from pub street. The restaurant is elegant in food and staff, but the food portions were small for my big stomach. With Expedia's great deals, never hesitate to try Popular Residence Hotel...
Stayed 3 nights in Mar 2018
Response from Sek Sokbonn on 28 Mar 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! It is our honors to get your feedback by write down us review on Expedia.com, We are really happy to know that you were enjoyed your stay with us. We wish to see you again in your further back to Siem Reap again in the further. Best Regards, Sek Sokbonn Operation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very warm welcoming, nice staffs, big rooms. Free took took ride to pub street and free pickup and transfer to the airport. Rooms are basic but great. The only disadvantage was the location a little bit far from the center but you can come back to the hotel with 2$ took took .
Stayed 3 nights in Mar 2018
Response from Sek Sokbonn on 24 Mar 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down review on Expedia.com, We are looking forwards to welcome you come to stay with us again in the further. Best Regards, Sek Sokbonn Operation Manager

8/10 Good

Ung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Sek Sokbonn on 20 Mar 2018
Dear Ung, Greetings from Popular Residence Hotel ! Thank you very much for your kindly review, We are looking forwards to welcome you come to stay with us again in the further. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Erik, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique style hotel with only 26 rooms in a unique setting 5 minutes from the old market. Likely the best hotel value in town.
Stayed 1 night in Mar 2018
Response from Sek Sokbonn on 12 Mar 2018
Dear Erik, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a review on Expedia.com, We are looking forwards to welcome you come to stay with us again in the further. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

KT, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience ever
I've very thankful to all the staffs for the amazing stay I've had so far. The rooms are exceptionally clean and very big too with fast wifi, I stayed for about four days and came back two days ago. They have a spa, gym and swimming pool which I was very lazy to use but very convenient for those who actually use them. And also I had an unexpected birthday celebration by the hotel staffs and a cake which I didn't see it coming at all because it was still 2 days earlier. Though a little bit far from the night market or the tourists spot, they do have tuk tuk within their hotel compound and I think that's a lot safer than hiring tuk tuk drivers outside, I guess. Overall, I feel like Siem Reap is a safe place to go but I don't know. I feel safer going with tuk tuk from the hotel. They also provide free transport to and from the airport for customers.
Stayed 4 nights in Mar 2018
Response from Sek Sokbonn on 10 Mar 2018
Dear KT, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a review on Expedia.com, It is our honors to get your feedback for your stay with Popular Residence and we are glad that you were enjoyed your stay with us. We are looking forwards to welcome you back to stay at Popular Residence again in the further. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Alemberg M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really love the place: the vibe, the staff, the comfort. The rooms are quite spacious, including the bathrooms. The staff is exceptionally friendly. The only glitch for me is that some things inside the room may be a bit faulty or not working properly but these are not deal breakers for us.
Stayed 2 nights in Mar 2018
Response from Sek Sokbonn on 7 Mar 2018
Dear Alemberg M, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a best review on Hotels.com, We are looking forwards to welcome you come to stay with us again in the further. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel a short ride from town
Great stay at the Popular Residence. Staff were extremely friendly and helpful. Room was clean and very spacious, so you aren't confined to either the bed or bathroom. Bed was comfortable and everything else was in working order. Nice pool area, small restaurant and a very basic gym. Couple minor complaints: shower could use more cleaning as there was some mildew and breakfast was average at best and dependent on timing as multiple items had been depleted/not refilled if you show up later. One other important note: the hotel is located beyond walking distance from the main downtown/night market/pub street area. The hotel provides free tuk tuk service from the hotel to town as well as to/from airport or bust station (you're on your own for return trips from town at ~2$ a ride). The upside is it's nice and quiet for sleeping but if you like to be within walking distance of places to eat/drink/shop this probably isn't the place for you. Overall we had a great stay here and the staff were excellent.
Stayed 6 nights in Feb 2018
Response from Sek Sokbonn on 6 Mar 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down review, We are really glad to know that you were enjoyed your stay with us and please accept our apologize for some inconvenience cause during your stay. We will trying to update our breakfast service and we are planning to make deep cleaning for our bathroom in this year. We wish you will come back to stay with us again in the further. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Malbert, Singapore / Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Staff + Awesome Hotel = Awesome Experience
Thank you Popular Residence Hotel --- especially to all the staff (s/o to Mr. Kit) for making our 8th anniversary a memorable vacation in Siem Reap. More power guys! Keep on making traveler's smile before or after leaving your hotel. Cheers! - Malbert & Michelle Reyes - Singapore / Philippines
Stayed 3 nights in Feb 2018
Response from Sek Sokbonn on 5 Mar 2018
Dear Malbert, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a best review on Expedia.com, We are really happy to know that you were enjoyed your stay with us and have special 8th Anniversary memorable in Siem Reap. We wish you will come back and celebrate another anniversary with Popular Residence again. Best Regards, Sek Sokbonn Operation Manager

8/10 Good

Elen, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling Alone
Staying at this hotel is very good for someone traveling alone. You'll feel safe. The staff are very friendly and helpful.
Stayed 2 nights in Feb 2018
Response from Sek Sokbonn on 2 Mar 2018
Dear Elen, Greetings from Popular Residence Hotel ! Thank you very much for your kindly spent your values time to write us down a review on Expedia.com, We are glad to know that you were enjoyed your stay with us and we would like to say thank you again for your some advise, we will try our best to improve our service to get more better than this. We are looking forwards to welcome you come to stay at Popular Residence Hotel again in the further. Best Regards, Sek Sokbonn Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Friendly, Comfortable
The hotel is very nice. The room is clean and spacious, service is great.
Stayed 5 nights in Feb 2018
Response from Sek Sokbonn on 19 Feb 2018
Dear Our Values Guest, Greetings from Popular Residence Hotel ! Thank you very much for your kindly give us best review on Orbitz, It is our honors to get your feedback and know that you were happy with our service, room and our staffs. We wish you will come back to stay with us again in the further. Best Regards, Sek Sokbonn Operation Manager