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"Excellent stay in the heart of Victoria."

"Great spot! Close to downtown, rooms are clean! Pool and hottub are a definite plus! Would recommend to anyone looking for a great place to sta while in Victoria! 🇨🇦"

"The room had a view of an alley corridor, not what I expected for over $400 per night. "

"This hotel was spotless! The cleaning crew was amazing. The breakfast is a typical continental breakfast, and very solid. Ample parking. The staff was exceptional. They coordinated taxi service for me, which was such a load off my mind. They also mitigated my own mistake in booking: I had missed a night that I needed when I originally entered my dates (my fault), so I made myself a second booking, thinking I'd just switch rooms and keep my stuff in my car during the affected day. But when I checked out from room 1, they were able to get me into room 2 right away, which I think is probably another point for the cleaning staff. Anyway, it was a nice surprise, since I was the one who had made a mistake in my booking. Very grateful to everyone!"

"My husband and I stayed here to celebrate our anniversary. The hotel is gorgeous! Our room was very clean and comfortable and the food and spa experience were wonderful! Tea at the Empress was a highlight! The staff consistently went above and beyond to make our stay special. Highly recommend!"

"Every staff I talked was really nice and I had no problem while staying there. It was also helpful that they hold my luggage after checking out. Thank you so much!"

"It was all generally okay. "

"Wonderful experience at Parkside. Can’t fault anything. "

"The thermal waters were amazing!! The gym was not up to par - It was just a hotel room with a few machines in it. It was very makeshift. The location was perfect."