Search Hotels Near Shubert Theater, New Haven

"The check-in process was a nightmare. We were left standing on the street trying to gain entry to the building, which is located in a noisy intersection across from a municipal facility. The area did not feel particularly appealing, and there were no amenities—no restaurant, no services, and no designated parking. There was nothing about the property that felt luxurious. Despite having prepaid for two nights (with only a 50% refund available if canceled five days in advance, otherwise non-refundable), we were never able to access the apartment. We ran into repeated issues processing my credit card for incidentals while standing outside. Although the customer service representative was polite, it took several calls to try to resolve the issue. After about 30 minutes of waiting on the street, we gave up, returned to our car, and found a nice hotel instead. While driving to our new reservation, the representative called back to say the issue had finally been resolved and we could now access the apartment—but by then, we were no longer interested. In hindsight, we’re glad we chose not to stay there."

"The place is perfect totake nicely vacation i loved it recomend for sted"

"The location was excellent and all things Yale were in walking distance. However on Friday and Saturday nights there is a very loud nightclub blasting music until 2:00 am. "

"Yes"

"Hotel has suites and everything was so well setup and comfortable. "

"Great stay. Room was high tech. Easy walk to local restaurants. "

"The room was dusty and dirty especially the bathroom, Please be aware of noise at night! There is a nightclub across the street and you won’t be able to sleep at all. The staff are okay. Do not recommend to stay here. Please go to another Hotel. "

"Good"

"Great place, easy access, safe parking, super clean, all the basics. Very minor concerns - TVs remotes didnt quite work, check in app was quite cumbersume - but phone support was super friendly and helpful, bedrooms were nice - but in apt common space was less than what would be expected. The apartment building did have nice common spaces as well. No significant problems and felt very safe. I'd stay again. A 4.45 star review - I can be a little critical."