Title: Hotel Willow Banks Shimla Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Willow Banks Shimla Travelers rejuvenate with body treatments at the onsite spa by day and dance the night away at the nightclub for a perfect balance of relaxation and fun ## Photo gallery for Hotel Willow Banks Shimla ![Restaurant - Hotel Willow Banks Shimla (Shimla)](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/61189112.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges - Hotel Willow Banks Shimla (Shimla)](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/40983f83.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Super Deluxe Room with Small Balcony and Bathtub | Mountain view - Hotel Willow Banks Shimla (Shimla)](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/f675d1af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Willow Banks Shimla (Shimla)](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/d362c879.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch LED TV with cable channels, TV - Hotel Willow Banks Shimla (Shimla)](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/cfc1379c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Willow Banks near Mall Road offers relaxation and entertainment. Guests enjoy deep-tissue massages at the spa, four distinctive restaurants, and a vibrant nightclub. The property features complimentary in-room WiFi, an arcade/game room, and a rooftop terrace. ## Reviews 7.6 Good ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Gym - Breakfast available - Parking available ## Room options ### Check availability for these dates Tonight [Feb 26 - Feb 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=2976526&PinnedHotelID=2976526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=2976526&PinnedHotelID=2976526&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=2976526&PinnedHotelID=2976526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=2976526&PinnedHotelID=2976526&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2976526&PinnedHotelID=2976526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2976526&PinnedHotelID=2976526&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2976526&PinnedHotelID=2976526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2976526&PinnedHotelID=2976526&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Super Deluxe Room with Small Balcony and Bathtub ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/0af7085d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super Deluxe Room with Small Balcony and Bathtub 8.0 Very good 2 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Fridge LED TV Ceiling fan Separate bedroom - Valley view - 375 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Deluxe Room - Mall road facing with Bathtub ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/0af7085d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Mall road facing with Bathtub 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Fridge LED TV Ceiling fan Separate bedroom Premium bedding - City view - 375 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Premium Room with Large Balcony and Bathtub ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/e0e3f7de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room with Large Balcony and Bathtub 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate sitting area Individually furnished Individually decorated Fridge LED TV Ceiling fan Separate bedroom - Valley view - 375 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Interconnected Family Rooms with Jacuzzi ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/6c40c3be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Interconnected Family Rooms with Jacuzzi ### Highlights Separate sitting area Individually furnished Individually decorated Private indoor hot tub Fridge LED TV Ceiling fan Separate bedroom - City view - 750 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Premium Rooms with Kitchenette ![32-inch LED TV with cable channels, TV](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/cfc1379c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Rooms with Kitchenette ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Kitchenette Fridge LED TV Ceiling fan - 375 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Luxury rooms with Balcony (Limited View) and Bathtub ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/02929881.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury rooms with Balcony (Limited View) and Bathtub ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Fridge LED TV Ceiling fan Separate bedroom - Valley view - 200 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Club Room with Balcony and Bathtub ![Club Room with Balcony and Bathtub | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2980000/2976600/2976526/ed245c87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room with Balcony and Bathtub ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Fridge LED TV Ceiling fan Separate bedroom - Valley view - 375 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShimla-Hotels-Hotel-Willow-Banks.h2976526.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShimla-Hotels-Hotel-Willow-Banks.h2976526.Hotel-Information) ## About the area Shimla is home to Hotel Willow Banks Shimla. Gurkha Gate and Manorville Mansion are local landmarks, and some of the area's attractions include Gaiety Heritage Cultural Complex and Himalayan Aviary. [Visit our Shimla travel guide](https://www.expedia.co.uk/Shimla.dx3210) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.10097%2C77.17640&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EH4ENnAVB4fs97UCrOwF-HkRvEE=) Near Tourism Lift, The Mall, Shimla, Himachal Pradesh, 171001 ### What's nearby - ![Shimla Mall which includes street scenes and a city as well as a large group of people](https://images.trvl-media.com/place/6184884/760be6cb-5ead-4742-bebd-2da3729adbc9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mall Road 2 min walk \- 0.1 miles - ![Christ church in Shimla, India at sunset](https://images.trvl-media.com/place/6106684/d3d88567-99aa-4f95-8071-6a829fe53706.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Christ Church 5 min walk \- 0.3 miles - ![Jakhu Temple Shri Hanuman Mandir Jakhoo Jakhu Temple is ancient temple in Shimla himachal](https://images.trvl-media.com/place/6171517/c0f6d589-0174-467f-9dd7-c8cea60a71a9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jakhu Temple 15 min walk \- 0.6 miles - ![Kali Bari Temple](https://images.trvl-media.com/place/553248621532740176/80ab2f97-f9d5-4647-85e6-26add77621fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kali Bari Temple 16 min walk \- 0.9 miles - Lakkar Bazar 10 min walk \- 0.6 miles ### Getting around - Shimla Station 8 min drive - Shimla (SLV) 21 min drive ### Restaurants - McDonald's 7 min walk - Nalini Restaurant 2 min walk - Eighteen71 Cookhouse & Bar 1 min walk - Devicos 9 min walk - Wake and Bake Cafe 9 min walk ## About this property ### Hotel Willow Banks Shimla Upscale hotel near Mall Road You can look forward to a nightclub, a rooftop terrace and a coffee shop/cafe at Hotel Willow Banks Shimla. Treat yourself to a body treatment, a deep-tissue massage or a facial at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services. Other perks include: - Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge) - Multilingual staff, a porter/bellboy and luggage storage - 1 meeting room, a lift and a 24-hour front desk Room features All 55 individually furnished rooms offer thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities such as free WiFi and separate sitting areas. Other amenities include: - Bathrooms with bidets and baths or showers - 32-inch LED TVs with cable channels - Separate sitting areas, fridges and electric kettles ## Similar properties ![Snack bar](https://images.trvl-media.com/lodging/37000000/36040000/36034900/36034830/3d1cb015.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 8fold by LaRiSa Shimla - Parking included - Free Wi-Fi - Restaurant - Breakfast available 10 Exceptional 2 reviews £25 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=36034830&PinnedHotelID=36034830&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1400000/1393900/1393843/ecf09c7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Shimla Shimla - Pool - Spa - Kids’ pool - Parking included 8.4 Very good 238 reviews £120 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1393843&PinnedHotelID=1393843&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36930000/36929300/36929220/ecfa91b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royale Retreat Hotel & Spa Near Mall Road Shimla - 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19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=3753981&PinnedHotelID=3753981&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=2976526&PinnedHotelID=2976526&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2976526,36034830,1393843,36929220,12809108) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Limo/town car service - Parking on site (INR 200 per day) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: INR 700 for adults and INR 500 for children - 2 bars/lounges - 5 restaurants - A coffee shop/cafe ### Things to do - Full-service spa - Health club - Nightclub - Sauna - Steam room - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Outdoors - Rooftop terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - Lift (122 centimetre wide door) ### More - 5 floors - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Access via exterior corridors - Ceiling fan - Desk - Free daily newspapers - Individual decor - Individual furnishings - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 2:30 PM Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for INR 2000.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (31 December) Gala Dinner per adult: INR 4000 - New Year's Eve (31 December) Gala Dinner per child: INR 3000 (up to 5 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately INR 700 for adults and from INR 500 for children - Self-parking fee: INR 200 per day - Rollaway bed fee: INR 2000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Willow Hotel Willow Banks Hotel Willow Banks Shimla Willow Banks Willow Banks Hotel Willow Banks Shimla Willow Banks Shimla Hotel Willow Banks Hotel Hotel Willow Banks Shimla Hotel Willow Banks Hotel Shimla ## Frequently asked questions ### Is Hotel Willow Banks Shimla pet-friendly? ### How much is parking at Hotel Willow Banks Shimla? ### What time is check-in at Hotel Willow Banks Shimla? ### What time is check-out at Hotel Willow Banks Shimla? ### Where is Hotel Willow Banks Shimla located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Willow Banks Shimla Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.0 Location ### 7.4 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 23 8 - Good 15 6 - Okay 7 4 - Poor 6 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Anthony 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and lovely views from the balcony. Bed was very comfortable ##### Anthony Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Amarjeet 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location of property is very idyllic, staff very friendly & helpful x ##### Amarjeet Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Guriqbal 21 Dec 2025 Liked: Amenities Descent room ##### Guriqbal Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Harsh 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla. ##### Harsh Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### jan 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding place with really helpful people who are so polite, courteous, and willing to go way beyond the ordinary to make your stay worthwhile. ##### jan Stayed 2 nights in Jan 2025 ### 8/10 Good #### Kenneth 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location. A proper European level service and maintained hotel. Rare for India. Stayed there twice. Would recommend. Food and drink relatively pricey as you would expect. ##### Kenneth Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Michelle 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simply the best Fantastic location, clean comfortable rooms with good quality amenities. Clear instructions on how to find hotel. Great views of Shimla. Thoroughly recommend. ##### Michelle Stayed 2 nights in Feb 2025 ### 8/10 Good #### Nicholas 3 May 2025 Liked: Cleanliness, staff & service #### Shimla. Awesome, but Make your own decision. My first time in Shimla, which turns out to be a party town. Epic views, but noisy accommodation as there are several bars in this place. It is on Mall Road which for first time travellers here is a tourist hotspot for national and international travellers. Depends on you, if you like to be in the heart of town then go if not choose somewhere else. ![View from room.](https://a.travel-assets.com/ugc/hotel-reviews/c852b65e-a267-403e-88e5-953984553f73-1746295511341.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![In the old Townhouse. Either side of this is a KFC, Costa and Pizza Hut?!](https://a.travel-assets.com/ugc/hotel-reviews/2cbdf2a8-5f61-4355-994f-17f07396b0aa-1746295511094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Cool building ](https://a.travel-assets.com/ugc/hotel-reviews/a66f4a7b-4369-47f9-b8c7-53abb7b62ec0-1746295510685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nicholas Stayed 1 night in Apr 2025 ### 8/10 Good #### Baburao 2 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It is in nice location It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly ##### Baburao Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Nisha 6 Feb 2023 Liked: Cleanliness, staff & service Location ##### Nisha Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Kenneth 14 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities There is no accessible parking. Beware! It's a long climb up steps or by the Govt restricted roadway. The hotel is not set up for anybody with an accessibility issue. Generally nice staff, professionally run. Food offering is pretty standard for India. Hotel is recommended. Would happily stay again. ##### Kenneth Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Jatin 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is old,well maintained .Still property needs to be renovated. Poor experience with wifi. ##### Jatin Stayed 1 night in May 2025 ### 6/10 Okay #### Jatin 3 May 2025 Liked: Cleanliness, staff & service, amenities Property is old & decent to live. Very poor experience with wifi . Wifi does not work at all. They need to work upon the room maintenance a lot now .Still the rooms of year 1817 ##### Jatin Stayed 1 night in May 2025 ### 8/10 Good #### Verified traveller 9 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service crew are friendly ##### Verified traveller Stayed 1 night in May 2022 ### 2/10 Terrible #### Sandeep 18 Feb 2022 Disliked: Cleanliness, staff & service, property conditions & facilities No heat no view but I paid for view room ##### Sandeep Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Anupam 6 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was Good ##### Anupam Stayed 1 night in Jan 2022 ### 2/10 Terrible #### Gagandeep 31 Jan 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Check in process was not smooth. ##### Gagandeep Stayed 1 night in Jan 2022 ### 4/10 Poor #### DONG J 7 Nov 2021 Disliked: Staff & service, amenities I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1\. Room was very chilly but nothing from reception even though I asked to do some things. 2\. Staff are working like government officials. 3\. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel. ##### DONG J Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Amrita 11 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ##### Amrita Stayed 1 night in Oct 2021 ### 6/10 Okay #### Krishan 10 Oct 2021 Hotel hasn’t Parking and overall is good ##### Krishan Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Sandeep 4 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great property located on the mall road of shimla ##### Sandeep Stayed 1 night in Mar 2021 ### 2/10 Terrible #### Pallavi Sharma 9 Nov 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Partap verma needs to be thrown out It was a terrible stay because of the front office ortaon Pratap Verma . He was non courteous rude and extramlu unproffesional . He wanted us to pay the entite amount upfront on check in and when we asked that we need mote time since the amount wwas disputed he starteed yelling at us saying “ main apni jeb se thodi donga paise “ . Apart ftpm him the entire staff was helpful including the manager sanjay . Who sorted our bill dispute and actes gracefully . I wish oeople are partap are not in yye hospitality industry . They give a bad nsmr yo the hotel and also to thier proffesion. Becsuse of his behaviour i woukd ne er have gond memories of this stay😡 ##### Pallavi Sharma Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Verified traveller 10 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay... The hotel is located at the mall road which makes it an excellent location. The stay was very comfortable. The service was excellent. I would definitely call this hotel as one of the best places to stay in Shimla. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 18 Dec 2019 Liked: Cleanliness, amenities, property conditions & facilities I have stayed before also very happy to see everything upgraded.The room service food and service is excellent but breakfast needs improvement and the manager looked disinterested in his work he doesn’t even have a smile on his face early morning sad to see such faces.The reception and check inn was properly done.Overall had a great time. Thanks ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Vicky 4 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Place to Stay in Shimla The best place to stay in Shimla. Right on the Mall Road with Cafe Shimla Times and Eighteen 71 What else you need?!! 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