Ratings based on 20 Verified Reviews

4.3 out of 5
67% of guests recommend
4.8 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

At the tip of THE MALL. Convenient!

Posted 26-Nov-2017
Yes it's quite a walk to the ridge but at least you have the comfort of parking your car at the facility. Most hotels located at the mall do not have parking as cars are strictly restricted in that area. The food the exemplary!!! I tried almost everything from their menu, blueberry pancakes and waffles, chicken lasagna and Indian cuisine. It's just out of the world, the quantity is good and the food quality is awesome. In room dining takes just a few minutes. The only thing I did not like was that on the last day of our stay during the middle of the night I could hear the tv from next door. It was so loud and clear that I could even tell what they were watching. I wanted to call the front desk to complain but I refrained and waited, it was my last night there and I am a slight sleeper anyway. The balcony had a wonderful view!! I would definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gurugram

Great location and food

Posted 02-Aug-2017
Most elaborate food menu I have ever seen in a hotel even when compared to 5 start hotels. The food quality was very good and service standards very high.
5 out of 5
by Amit

Nicest new Hotel in Shimla

Posted 05-Jun-2017 on Hotels
Perfect and Clean and well done
2 out of 5
by A verified traveller

luxury hotel with noisy wedding hall

Posted 23-Jul-2015
Pros: rooms and location
Cons: Skip the party hall from the building
Location: Mall street, Jaku temple
We stayed two nights: Rooms are luxury and comfortable but you can't stay in because of loud music and strong bass tones from the wedding hall till 11:00 pm. I describe it as wedding hall with expensive rooms
5 out of 5
by A verified traveller

Very Comfortable and Modern

Posted 18-May-2015 on Hotels
Very Comfortable and Modern. A comfortable walk to Mall Road.
3 out of 5
by Parminder from Bombay

Highly recommended for business & holiday

Posted 06-Mar-2015 on Hotels
Stay was quite comfortable, location is good, on The Mall & just 10 mnts walk to the Ridge
2 out of 5
by A verified traveller from New York

Posted 01-Mar-2015
Front desk staff was rude. I called on our last day about 5 times without an answer as we needed to have a porter bring our luggage out. When I came up to the desk, there was 1 staff member there and he was on a personal call. He took his time getting off the phone and when I said that I did not get answer from front desk, he said it was 'impossible'. Bathroom shower also had a leak... Restaurant staff was very good. The hotel also ripped us off by charging extra occupancy rate for a child after our credit card info was put and the extra charge was not disclosed prior to the payment.
5 out of 5
by A verified traveller

Excellent service, kind staff

Posted 19-Feb-2015 on Hotels
Excellent service, kind staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Location, clean moden rooms

Posted 04-Feb-2015
Marina is location at one end of the mall road - hence, excellent location. Its a new hotel, so rooms are clean and modern. Food was good too. What can be improved - heating inside the rooms, staff is couteous but their responsiveness can definitely be improved
5 out of 5
Recommended
for Everyone
by A verified traveller

Experience

Posted 28-Jan-2015
Pros: great food and excellent customer service.
Cons: Accommodation for drivers or at least basic necessities for them.
Location: very close to mall road
Vert nice rooms. No complaints. Had a really great experience.