Ratings based on 19 Verified Reviews

4.3 out of 5
62% of guests recommend
4.8 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Gurugram

Great location and food

Posted 02-Aug-2017
Most elaborate food menu I have ever seen in a hotel even when compared to 5 start hotels. The food quality was very good and service standards very high.
5 out of 5
by Amit

Nicest new Hotel in Shimla

Posted 05-Jun-2017 on Hotels
Perfect and Clean and well done
2 out of 5
by A verified traveller

luxury hotel with noisy wedding hall

Posted 23-Jul-2015
Pros: rooms and location
Cons: Skip the party hall from the building
Location: Mall street, Jaku temple
We stayed two nights: Rooms are luxury and comfortable but you can't stay in because of loud music and strong bass tones from the wedding hall till 11:00 pm. I describe it as wedding hall with expensive rooms
5 out of 5
by A verified traveller

Very Comfortable and Modern

Posted 18-May-2015 on Hotels
Very Comfortable and Modern. A comfortable walk to Mall Road.
3 out of 5
by Parminder from Bombay

Highly recommended for business & holiday

Posted 06-Mar-2015 on Hotels
Stay was quite comfortable, location is good, on The Mall & just 10 mnts walk to the Ridge
2 out of 5
by A verified traveller from New York

Posted 01-Mar-2015
Front desk staff was rude. I called on our last day about 5 times without an answer as we needed to have a porter bring our luggage out. When I came up to the desk, there was 1 staff member there and he was on a personal call. He took his time getting off the phone and when I said that I did not get answer from front desk, he said it was 'impossible'. Bathroom shower also had a leak... Restaurant staff was very good. The hotel also ripped us off by charging extra occupancy rate for a child after our credit card info was put and the extra charge was not disclosed prior to the payment.
5 out of 5
by A verified traveller

Excellent service, kind staff

Posted 19-Feb-2015 on Hotels
Excellent service, kind staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Location, clean moden rooms

Posted 04-Feb-2015
Marina is location at one end of the mall road - hence, excellent location. Its a new hotel, so rooms are clean and modern. Food was good too. What can be improved - heating inside the rooms, staff is couteous but their responsiveness can definitely be improved
5 out of 5
Recommended
for Everyone
by A verified traveller

Experience

Posted 28-Jan-2015
Pros: great food and excellent customer service.
Cons: Accommodation for drivers or at least basic necessities for them.
Location: very close to mall road
Vert nice rooms. No complaints. Had a really great experience.
4 out of 5
by Abhinav from Ludhiana

value for money in peak season!

Posted 22-Nov-2014 on Hotels
the most value for money choice at mall road shimla without a doubt with a hint of luxury and good food. 2 year old property. entry and exit to the property in a car is an issue. very close to mall road 5 min walk.