Title: XCELSIOR HOTEL AND SPA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # XCELSIOR HOTEL AND SPA Guests find serenity in the full-service spa while business travelers appreciate the well-equipped business center at this dual-purpose retreat ## Photo gallery for XCELSIOR HOTEL AND SPA ![Comfort Double Room | Free minibar, in-room safe, soundproofing, free WiFi - XCELSIOR HOTEL AND SPA (Shillong)](https://images.trvl-media.com/lodging/109000000/108400000/108398400/108398372/2466e466.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - XCELSIOR HOTEL AND SPA (Shillong)](https://images.trvl-media.com/lodging/109000000/108400000/108398400/108398372/17877542.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - XCELSIOR HOTEL AND SPA (Shillong)](https://images.trvl-media.com/lodging/109000000/108400000/108398400/108398372/6d471b3b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - XCELSIOR HOTEL AND SPA (Shillong)](https://images.trvl-media.com/lodging/109000000/108400000/108398400/108398372/d9fd3992.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - XCELSIOR HOTEL AND SPA (Shillong)](https://images.trvl-media.com/lodging/109000000/108400000/108398400/108398372/45b64cad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies XCELSIOR HOTEL AND SPA blends modern comfort with luxury. Guests rejuvenate with body scrubs and facials at the spa, while staying connected with in-room WiFi. The property offers practical conveniences like dry cleaning/laundry services and local meal delivery options. ## Reviews 6.0 ## Popular amenities - Breakfast included - Spa - Parking included - Free Wi-Fi - Air-conditioning - Business services £58 includes taxes & fees 19 Jan - 20 Jan ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=108398372&PinnedHotelID=108398372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=108398372&PinnedHotelID=108398372&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=108398372&PinnedHotelID=108398372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=108398372&PinnedHotelID=108398372&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=108398372&PinnedHotelID=108398372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=108398372&PinnedHotelID=108398372&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=108398372&PinnedHotelID=108398372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=108398372&PinnedHotelID=108398372&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Luxury Suite, Hill View ![Free minibar, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/109000000/108400000/108398400/108398372/390d810f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Hill View ### Highlights Soundproofed Air conditioning Mini-fridge Free minibar items Smart TV Separate bedroom Private bathroom Bathrobes - 550 sq ft - 1 bedroom - Hill view - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Deluxe Double Room ![Free minibar, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/109000000/108400000/108398400/108398372/6cc26e37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Mini-fridge Free minibar items Smart TV Private bathroom Bathrobes Electric kettle - 220 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Double Room ![Free minibar, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/109000000/108400000/108398400/108398372/d89b89c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Soundproofed Air conditioning Mini-fridge Free minibar items Smart TV Bathrobes Shower/bath combination Private bathroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShillong-Hotels-XCELSIOR-HOTEL-AND-SPA.h108398372.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShillong-Hotels-XCELSIOR-HOTEL-AND-SPA.h108398372.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.57530%2C91.88220&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8uI2eJ5ot-jSQna0zbvHT5h_Svc=) 48 Keating Rd Police Bazar, Shillong, ML, 793001 #### What's nearby - Wards Lake \- 3 min walk \- 0.2 miles - India Orchidarium and Botanical Garden \- 5 min walk \- 0.3 miles - Cathedral of Mary Help of Christians \- 19 min walk \- 1.1 miles - Jawaharlal Nehru Stadium \- 1 min drive \- 0.7 miles - Golf Links Shillong \- 3 min drive \- 1.4 miles #### Getting around - Shillong (SHL) - 62 min drive #### Restaurants - ‪Dylan's Cafe - ‬2 min drive - ‪Deja Vu - ‬3 min drive - ‪swish cafe - ‬3 min drive - ‪Kim Pou Restaurant - ‬2 min walk - ‪Spectra - ‬6 min walk ## About this property ### XCELSIOR HOTEL AND SPA Upscale hotel At XCELSIOR HOTEL AND SPA , you can look forward to free full breakfast, dry cleaning/laundry services and a business centre. Indulge in a facial, a body scrub and a body treatment at Body Spa, the on-site spa. Stay connected with free in-room WiFi. You'll also find perks such as: - Free self-parking and valet parking - Local meal delivery service, luggage storage and a banquet hall - Tour/ticket information, a 24-hour front desk and meeting rooms Room features All guest rooms at XCELSIOR HOTEL AND SPA have comforts, such as 24-hour room service and air conditioning, in addition to perks, such as free stocked minibars and bathrobes. Extra conveniences in all rooms include: - Bathrooms with free toiletries - 50-inch Smart TVs with Netflix, streaming services and digital channels - Highchairs, electric kettles and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/39000000/38810000/38806300/38806242/0f09f98e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Heiga Shillong - Parking included - Free Wi-Fi - Restaurant - Business services 9.0 Wonderful 2 reviews £42 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=38806242&PinnedHotelID=38806242&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Twin Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36820000/36815400/36815309/e5b39069.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ladybird Hotel Police Bazar - Breakfast included - Parking included - Free Wi-Fi - Restaurant 7.0 Good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=36815309&PinnedHotelID=36815309&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/83000000/82710000/82703200/82703177/3bf399df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Itsy Hotels Shillong Tower Guesthouse Shillong - 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Breakfast included - Parking included - Free Wi-Fi - Laundry room 9.0 Wonderful 2 reviews £23 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=111958785&PinnedHotelID=111958785&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/114000000/113900000/113890800/113890790/f7b4f2f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rishat Sngi Orchid Resort, Shillong Police Bazar - Free Wi-Fi - Restaurant - Bar - Laundry room £62 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=113890790&PinnedHotelID=113890790&HadPinnedHotel=true®ionId=-1&adults=2) ![House | Reception](https://images.trvl-media.com/lodging/115000000/114410000/114406100/114406076/1aef7051.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O Shillong Balaji Guest House Shillong - Parking included - Free Wi-Fi - Housekeeping [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=114406076&PinnedHotelID=114406076&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Free full breakfast available on weekdays 7:30 AM to 10:00 AM ### Things to do - Full-service spa ### Family friendly - High chair - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Lockers - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 1,000 square feet of conference space - Business centre - Meeting rooms ### Full-service spa - Body scrubs - Facials - Spa open daily ### Accessibility - No lift ### More - Banquet hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Free stocked minibar - Meal delivery service - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Electrical adapters - Free daily newspapers - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime ### Check-out Check-out before 11:30 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as XCELSIOR HOTEL AND SPA Hotel XCELSIOR HOTEL AND SPA Shillong XCELSIOR HOTEL AND SPA Hotel Shillong ## Frequently asked questions ### Is XCELSIOR HOTEL AND SPA pet-friendly? ### How much does it cost to stay at XCELSIOR HOTEL AND SPA ? ### How much is parking at XCELSIOR HOTEL AND SPA ? ### What time is check-in at XCELSIOR HOTEL AND SPA ? ### What time is check-out at XCELSIOR HOTEL AND SPA ? ### Where is XCELSIOR HOTEL AND SPA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## XCELSIOR HOTEL AND SPA Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.0 Staff & service ### 8.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 0 8 - Good 1 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ## Reviews ### 4/10 Poor #### Uto 16 Nov 2024 Liked: Property conditions & facilities Disliked: Staff & service Room was nice, but service was terrible ##### Uto Stayed 1 night in Nov 2024 ### 8/10 Good #### Ritesh 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ritesh Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [The Westin Goa](https://www.expedia.co.uk/Anjuna-Hotels-The-Westin-Goa.h66031217.Hotel-Information) > > [Goa Marriott Resort & Spa](https://www.expedia.co.uk/Panaji-Hotels-Goa-Marriott-Resort-Spa.h522986.Hotel-Information) > > [Kenilworth Resort & Spa](https://www.expedia.co.uk/Uttorda-Hotels-Kenilworth-Resort-Spa.h881558.Hotel-Information) > > [The Grand Ambassador](https://www.expedia.co.uk/Jalandhar-Hotels-The-Grand-Ambassador.h27643530.Hotel-Information) > > [Mistral Holidays](https://www.expedia.co.uk/Benaulim-Hotels-Mistral-Holidays.h22181997.Hotel-Information) > > [Hyatt Regency Amritsar Hotel & Spa](https://www.expedia.co.uk/Amritsar-Hotels-Hyatt-Regency-Amritsar.h2384383.Hotel-Information) > > [The Oberoi Amarvilas, Agra](https://www.expedia.co.uk/Agra-Hotels-The-Oberoi-Amarvilas.h551355.Hotel-Information) > > [Aurika, Udaipur - Luxury by Lemon Tree Hotels](https://www.expedia.co.uk/Udaipur-District-Hotels-Aurika-Udaipur.h40886310.Hotel-Information) > > [Hotel Ranthambore Regency](https://www.expedia.co.uk/Sawai-Madhopur-Hotels-Hotel-Ranthambore-Regency.h19563489.Hotel-Information) > > [Hard Rock Hotel Goa Calangute](https://www.expedia.co.uk/Calangute-Hotels-Hard-Rock-Hotel-Goa.h5171850.Hotel-Information) > > [The St. Regis Goa Resort](https://www.expedia.co.uk/Cavelossim-Hotels-The-St-Regis-Goa-Resort.h438378.Hotel-Information) > > [Taj Swarna](https://www.expedia.co.uk/Amritsar-Hotels-Taj-Swarna.h15935907.Hotel-Information) > > [Whispering Palms Beach Resort](https://www.expedia.co.uk/Candolim-Hotels-Whispering-Palms-Beach-Resort.h2598007.Hotel-Information) > > [The Oberoi Cecil, Shimla](https://www.expedia.co.uk/Shimla-Hotels-The-Oberoi-Cecil.h68929.Hotel-Information) > > [Park Inn by Radisson Goa Candolim](https://www.expedia.co.uk/Candolim-Hotels-Park-Inn-By-Radisson-Goa-Candolim.h1039834.Hotel-Information) > > [Novotel Goa Dona Sylvia Resort](https://www.expedia.co.uk/Cavelossim-Hotels-Novotel-Goa-Dona-Sylvia-Hotel.h2516280.Hotel-Information) > > [Taj Lake Palace](https://www.expedia.co.uk/Udaipur-District-Hotels-Taj-Lake-Palace.h526333.Hotel-Information) > > [Seashell Suites and Villas](https://www.expedia.co.uk/Candolim-Hotels-Seashell-Suites-And-Villas.h12778567.Hotel-Information) > > [Madhubhan Resort & Spa](https://www.expedia.co.uk/Anand-Hotels-Madhubhan-Resort-Spa.h5087959.Hotel-Information) > > [Little India Beach Cottages](https://www.expedia.co.uk/Calangute-Hotels-Little-India-Beach-Cottages.h10981751.Hotel-Information) > > [Conrad Pune by Hilton](https://www.expedia.co.uk/Pune-Hotels-Conrad-Pune-By-Hilton.h12270445.Hotel-Information) > > [Ramada by Wyndham Jalandhar City Centre](https://www.expedia.co.uk/Jalandhar-Hotels-Ramada-By-Wyndham-Jalandhar-City-Centre.h4225454.Hotel-Information) > > [The Tigress Resort & Spa, Ranthambore](https://www.expedia.co.uk/Sawai-Madhopur-Hotels-The-Tigress-Resort-Spa.h19489542.Hotel-Information) > > [O by Tamara, Trivandrum](https://www.expedia.co.uk/Thiruvananthapuram-Hotels-O-By-Tamara.h44568885.Hotel-Information) > > [Taj Madikeri Resort & Spa, Coorg](https://www.expedia.co.uk/Madikeri-Hotels-Taj-Madikeri-Resort-Spa.h5270400.Hotel-Information) > > [Taj Exotica Resort & Spa, Goa](https://www.expedia.co.uk/Benaulim-Hotels-Taj-Exotica-Resort-Spa.h663615.Hotel-Information) > > [Holiday Inn Resort Goa by IHG](https://www.expedia.co.uk/Cavelossim-Hotels-Holiday-Inn-Resort-Goa.h696977.Hotel-Information) > > [Hyatt Regency Ludhiana](https://www.expedia.co.uk/Ludhiana-Hotels-Hyatt-Regency-Ludhiana.h7597440.Hotel-Information) > > [Radisson Hotel Jalandhar](https://www.expedia.co.uk/Jalandhar-Hotels-Radisson-Hotel-Jalandhar.h905331.Hotel-Information) ---