Reception

Reviews of Inn Sheridan

2 out of 5
Inn Sheridan
580 E. Fifth Street, Sheridan, WY

Reviews

7.2

Good

Rating 10 - Excellent. 135 out of 509 reviews" "
Rating 8 - Good. 156 out of 509 reviews" "
Rating 6 - Okay. 115 out of 509 reviews" "
Rating 4 - Poor. 58 out of 509 reviews" "
Rating 2 - Terrible. 45 out of 509 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed!!!
Best bed I've slept in since we left home. Older hotel but very well maintained. Nice owner. Would definitely stay again.
Stayed 1 night in Oct 2022
Response from Ken on 3 Nov 2022
Thanks for your kind review. Beds aree one of our best features. Hope you can be back soon.

6/10 Okay

Steven

Stayed 1 night in Oct 2022
Response from Ken on 3 Nov 2022
Thank you.

8/10 Good

Susan

Stayed 1 night in Sep 2022
Response from Ken on 3 Nov 2022
Thanks so much.!

6/10 Okay

Mario

Travelled with group
Liked: Cleanliness
Shower was unique in that there was not a gradual temp change range. The handle was turned to cold, shut off at midpoint and then went on to hot after midline...no blending of the two for comfort. Older building reflected in the price, but beds were very comfortable.
Stayed 1 night in Sep 2022
Response from Ken on 14 Sept 2022
Thank you for your review. We will improve on that shower function right away. And, we appreciate your comments on our great beds. They're the most important factor for a good night's sleep.

10/10 Excellent

allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay
Stayed 1 night in Aug 2022
Response from Ken on 14 Sept 2022
Thanks for your great review! Hope you return again soon!

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in poor condition, breakfast is granola bar, apple, small muffin and juice in to go pack. The owner operator is nice.
Stayed 1 night in Aug 2022
Response from Ken on 5 Sept 2022
Thanks for your thoughtful remarks. We hope to hire more staff soon to better seerve you..

6/10 Okay

William

Disliked: Property conditions & facilities
Basic
12 hour drive with check in at 9:45pm. No soap or shampoo, torn carpet, sorely needs an update. Bed was comfortable and shower hot.
Stayed 1 night in Aug 2022
Response from GM on 27 Aug 2022
Thanks for your review. We're working hard with limited staff to meet our custoer needs. And, we're pleased that you enjoyed the bed and shower.

8/10 Good

GARY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jon

Stayed 1 night in Aug 2022
Response from Ken on 17 Aug 2022
Thanks for your positive review! We look forward to your next visit.

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfy hotel bed I've slept in!
Not sure why this hotel wasn't full. It was easy off the highway, the price was great and the rooms were fantastic. We were moving across country and this was by far the cleanest and most comfortable bed of all the hotels we stayed in during our trek. And the staff was super nice and accommodating of all our needs. Do yourself a favor and stay here!
Stayed 1 night in Jul 2022
Response from Ken on 17 Aug 2022
Yes, we have great beds and are glad yu slept so well!

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, clean, quiet. Well appointed rooms, comfortable chair. One odd thing happened upon check-in, I was charged an extra $20 (cash only) when I requested a first floor room due to my disability? This has never happened to me before. I paid it because I had to, but did not like it.
Stayed 1 night in Jul 2022
Response from Manager on 17 Aug 2022
Thanks for your positive review. We trry tto accomodate every guest need and the request ressulted in an upgraded room.

2/10 Terrible

Jonathon

Stayed 1 night in Jul 2022
Response from Owner on 17 Aug 2022
We apologize for your recent experience at our property. We continue to strrive daily for better guest satisfaction.

8/10 Good

Shannon

Stayed 1 night in Jul 2022
Response from Ken on 17 Aug 2022
Thanks for your recent review! We hope to see you again soon!

4/10 Poor

Jake

Stayed 1 night in Jul 2022

10/10 Excellent

Tracey

Stayed 1 night in Jul 2022
Response from Ken on 31 Jul 2022
Thanks for the great review! We hope you get back again soon!

6/10 Okay

Lynne

Liked: Cleanliness, staff & service
air conditioner was so loud that I didn’t get a good nights sleep. Wouldn’t stay there again, though it was cheaper than other places and clean but never met a louder appliance. Bring ear plugs. Also didn’t care for religious books on display. in the room. Good enough place to stop for a night, otherwise
Stayed 1 night in Jul 2022
Response from Ken on 31 Jul 2022
Thanks for your frank and honest review. This record heat has been a challenge for our equipment and personnel. On the literature available, we have considered presenting a more neutral atmosphere and your comment will be seriously considered.

8/10 Good

Brian

Stayed 1 night in Jul 2022
Response from Ken on 31 Jul 2022
We reaally appreciate your feedback. Come again soon!

10/10 Excellent

Bruce

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Basic room but clean with friendly staff.
Stayed 1 night in Jul 2022
Response from Ken on 31 Jul 2022
Thanks! See you again soon!

8/10 Good

Travis

Travelled with family
Great Stay
Great hotel. The front desk contacted us in advance to let us know that the office closes at 10 P.M. and that the key will be available for our late arrival. The gemtleman working the front desk is one of the kindest man I have ever met.
Stayed 1 night in Jul 2022
Response from Ken on 23 Jul 2022
Thanks for your positive review. We're trying to accomodate everyone we can in spite of staff shortages.

6/10 Okay

Sarah L

Stayed 1 night in Jul 2022

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed in Sheridan, WY
The images presented online clearly overstated the quality and character of the facility. It was a run-down facility that needed a solid updating. The room was tiny and filled with run-down furniture pieces. The sheets and towels were worn and thin, the sink area was tiny with almost no room to place personal items when cleaning up. The room might be adequate for a single guy but was not very satisfying for a couple. The tiny desk sits on top of and in front of the AC unit, blowing on you if you want to use a PC or write something. And while they advertise "breakfast included", the reality is that you would not want any their cellophane wrapped tiny muffins or warm fruit which sits out all day, everyday. We would never stay at this place again.
Stayed 1 night in Jul 2022
Response from Ken on 31 Jul 2022
Thanks for your frank and honest review. We are planninfg a major renovation this next year and hope you give us another chance in the future.

2/10 Terrible

Judith M

Travelled with family and small children
Disliked: Staff & service
No elevator and ground floor room request not honored Air conditioner not working No other room available
Stayed 1 night in Jul 2022
Response from Guest Relations on 20 Jul 2022
Dear Judith, Thank you for taking a moment to share your thoughts on your recent visit. Please know that when booking through a third-party site, room assignments and preferences are subject to change based on availability. Nevertheless, our maintenance team will be sure to look into your concerns, and we hope that you will give us another chance to impress you down the line.

6/10 Okay

Mike

Stayed 1 night in Jul 2022
Response from Ken on 31 Jul 2022
Thanks for your review! We're working to get that score up on your next visit.

4/10 Poor

JOSHUA, TOLEDO

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, we were placed in an upstairs room. The room had not been cleaned. There were dead moths in each room with visible layers of dust on the furniture. I did go down to the attendant and requested a different room. He explained that the upstairs rooms were rarely used, but that young people (I'm 37) typically prefer the upstairs. The room we were moved to was much better. I'm just a little shocked that we were placed in a dirty room when clean ones were available. Disappointing.
Stayed 2 nights in Jul 2022
Response from Manager on 12 Jul 2022
We found him a nice room. The moyj outbreak lasted a few days and then was gone.

6/10 Okay

Robert

Stayed 1 night in Jun 2022

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Manager on 12 Jul 2022
Thanks!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Ken on 12 Jul 2022
Thank you for your positive review. We look forward to your next visit.

10/10 Excellent

Steven

Stayed 1 night in Jun 2022
Response from Ownerr on 12 Jul 2022
Thank you for your positive review. We look forward to your next visit.

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2022

6/10 Okay

Willaford

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
3/10 must read review.
We had to put our shoulder into all of our doors to get in and out of them…. The guy that owns this hotel is cheap cheap cheap. He has stickers all over the room advising not to use too much amenities to cut down on cost. REALLY! We had stuff all over one of our pillow cases to. Not sure what it was. 3/10
Stayed 2 nights in Jun 2022

8/10 Good

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well-kept even though it is an older motel. The rooms were clean and nicely decorated. The staff was friendly and accommodating. Because of being short-staffed, the office was closed overnight and their breakfasts were "sack breakfasts" with granola bars, muffins and snacks. The only problem I had with this reservation was with Expedia itself not knowing how to cancel part of our stay when we needed to leave sooner than planned.
Stayed 6 nights in Jun 2022
Response from Manager on 12 Jul 2022
Thank you for your positive review. We look forward to your next visit.

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities, room comfort
Great American hotel!
Ken has a wonderful establishment that you can tell he takes pride in. It was clean, well kept and quiet- perfect if you just need a place to sleep after a long day on the road!
Stayed 1 night in Jun 2022
Response from Ken on 12 Jul 2022
Wonderful! Thanks.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Owner on 12 Jul 2022
Thank you for your positive review. We look forward to your next visit.

10/10 Excellent

Darren

Stayed 1 night in Jun 2022
Response from Owner on 12 Jul 2022
Thank you for your positive review. We look forward to your next visit.

10/10 Excellent

Rosemary

Stayed 1 night in May 2022
Response from Owner on 12 Jul 2022
Thank you for your positive review. We look forward to your next visit.

8/10 Good

Amy

Stayed 2 nights in May 2022

10/10 Excellent

Alexandria

Stayed 1 night in May 2022

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
I was disappointed when i arrived because hotels.com does specify that it is pet friendly but the hotel requires your dog to be an adult and potty trained so we had to spend extra money on a kennel. He also said this is on the site, unfortunately hotels.com missed that part.
Stayed 1 night in Apr 2022

4/10 Poor

Dusty

Stayed 1 night in Apr 2022

10/10 Excellent

Shelly

Stayed 6 nights in Apr 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and clean rooms. Breakfast is to go, but better than no breakfast at all. Good place to stop if you are looking for a budget motel.
Stayed 1 night in Apr 2022

10/10 Excellent

Francis

Stayed 1 night in Apr 2022

2/10 Terrible

Josh

Stayed 1 night in Apr 2022

2/10 Terrible

Debora

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet tacks right through your feet. Bugs in bathtub. Mattress sag in middle. Couldn’t find where breakfast was office closed
Stayed 1 night in Mar 2022
Response from Guest Relations on 7 Apr 2022
Dear Debora, It's unfortunate to hear that you didn't enjoy your time with us and we apologize for any issues with the accommodations provided. We'll be sure to have our pest control and housekeeping teams look into your comments further and make changes where necessary. Despite this, we hope you'll come back and visit us again in the future.

10/10 Excellent

patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Shayne

Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived and found that the front desk was closed when it showed 24 hour desk. I have not received a refund.
Stayed 1 night in Mar 2022
Response from Guest Relations on 1 Apr 2022
Dear Shayne, We are sorry to hear of any lapse in service you may have experienced. Your feedback will be discussed with our team to ensure such a situation does not occur again. That being said, as you booked through a third-party site, any refunds would be handled through Expedia.com. Thank you, and we hope you will allow us another opportunity to show you all that we have to offer down the line.

10/10 Excellent

Doris

Stayed 1 night in Mar 2022

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In late and left fairly early. Just needed a place to get a good nights sleep and we slept great!
Stayed 1 night in Mar 2022

8/10 Good

Mark

Stayed 1 night in Feb 2022

8/10 Good

Doug

Travelled with group
Liked: Cleanliness, staff & service
Definitely nothing fancy, great if your looking for a low cost place to crash for the night during a long road trip. I thought the beds were very comfortable and the room was cozy and clean
Stayed 1 night in Feb 2022