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Reviews of The Natterjack Inn

4 out of 5
The Natterjack Inn
Evercreech Junction, Shepton Mallet, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 152 out of 195 reviews" "
Rating 8 - Good. 33 out of 195 reviews" "
Rating 6 - Okay. 8 out of 195 reviews" "
Rating 4 - Poor. 1 out of 195 reviews" "
Rating 2 - Terrible. 1 out of 195 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms out the back in a separate building of a wonderful pub. Great food and drink. Wonderful breakfast. Good for work or pleasure. Will stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Elayne

Travelled with partner
Clean and comfortable stopover. Excellent food in the Restaurant. Staff very friendly and provided excellent service. Wonderful breakfast. It would be even better with decent WiFi!
Stayed 1 night in Mar 2024

10/10 Excellent

Jayne

Stayed 2 nights in Jan 2024

10/10 Excellent

Brian

Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, an excellent place to stay, with great beer and fine food just next door.
Stayed 1 night in Nov 2023

10/10 Excellent

William

Stayed 1 night in Nov 2023

10/10 Excellent

Shanta

Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was modern and very comfortable.The Natterjack evening dining was clearly the place to go as it was constantly busy with a good vibe and the food was excellent and reasonably priced.A recommended stop for any Glastonbury visitors in the summer !
Stayed 3 nights in Oct 2023

8/10 Good

Marjorie A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very upset we couldn’t get a dinner although we we
Stayed 2 nights in Sep 2023

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service
Welcoming hotel.
Arrived at hotel on Monday night and it was all locked up. It closes on a Monday night, so there’s no bar or food service. A phone number is on the door though, so I called the owner named Adrian who guided me as to how to get into a room that was reserved for me. He was also kind enough to advise of some nice places to eat nearby. The only room he had available was a twin room with very narrow single beds. If your any taller than say 5ft 11 inches the bed is also quite short and feet are against bottom of bedstead. Not sure what other rooms are like, so cannot say all rooms are like this. Lovely breakfast in the morning freshly cooked and made to feel welcome. Pity restaurant was closed when I arrived. It came highly recommended which is why I booked this hotel. Would I return?? Absolutely. Just not on a Monday night.
Stayed 1 night in Sep 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful food and accommodation
When we first checked in, the standard room was too small, but we were moved to the deluxe room no. 9, which was great. Parking is easy and seconds away from accommodations. We chose Natterjack because recently we had the most amazing Sunday roast there with our son, partner, and dog, Ike. We weren't surprised that the food was amazing. What an amazing kitchen team! A great added touch was a slate plate iced with happy anniversary and two handmade brownies. We will book it again next time we are visiting our son, puppy, and partner in Shepton Mallet for a few days.
Stayed 3 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

John

Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming & Accomodating!
We stayed at the Natterjack Inn for a wedding in the local area. The owners were so welcoming and friendly, they were very accommodating and were able to sort an early check-in for us. Excellent communication in advance of our stay. Room was comfortable and clean with everything we could need. Loved the pub next door and the breakfast was great. Would highly recommend and would stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Lovely room and bathroom, easy access and parking. Great food in the pub served by pleasant staff. Overall super value for money. Had loud and arguing family on second night but not the pubs fault.
Stayed 2 nights in Jul 2023

10/10 Excellent

Carla

Stayed 1 night in Jul 2023

10/10 Excellent

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Warren

Stayed 2 nights in Jul 2023

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
Comfy room, nice and clean and a lovely breakfast. Well located and staff were very friendly
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent. Lovely room, great shower and a very very good breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Ginny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness
Everything was lovely includiing the owners and staff.
Stayed 1 night in Jun 2023

10/10 Excellent

GRAHAM

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming
Charming place, comfortable rooms, friendly service, excellent food. Will be back!!
Stayed 1 night in Apr 2023

8/10 Good

NICHOLAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Rhona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Gem of a place
We had a wonderful 2 night stay here as we were going to a wedding in the area . Room was lovely and very clean, breakfast was really good with a good choice. We pre booked a table for evening meal which was also excellent. Only small complaint is that it would be good to have some seating area to have a drink before your meal. A little gem of a place
Stayed 2 nights in Apr 2023

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Natterjack
A delightful place to stay just outside Shepton Mallet. Cosy, clean and comfortable. Breakfast and dinner were delicious.
Stayed 2 nights in Apr 2023

10/10 Excellent

NICHOLAS

Stayed 1 night in Apr 2023

10/10 Excellent

Prudence

Liked: Staff & service
Very nice situation, friendly helpful staff, excellent breakfasts. Booking essential for dinner though as it’s popular!
Stayed 3 nights in Feb 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and l booked for one night . We arrived at a very busy lunch time but were greeted with genuine kindness ,found a table ,served a drink . The staff were all very friendly . Our room was clean and warm as it was minus 2 through the night.
Stayed 1 night in Feb 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, staff and room was very comfortable. Exceeded our expectations
Stayed 1 night in Feb 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast was just a bit too early for us - finishing at 09.15.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
Beautiful location, with beautiful views, will absolutely be returning in the foreseeable future.
Stayed 3 nights in Nov 2022

10/10 Excellent

Hazel

Stayed 1 night in Nov 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant accommodation and pub served great food and beers, will certainly stay again
Stayed 1 night in Oct 2022

10/10 Excellent

Howard, Herts

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Natterjack for three nights in an upstairs room, located in the "Cider House". Adrian showed us to the room and it was found to be really comfortable for the stay. Well furnished with period furniture and well decorated, it was a compact room with two single beds, more than adequate for our short stay. The bathroom was large with a walk in shower, with an invigorating overhead rain shower. There were adequate towels, of good quality, and bath/shower provisions. Throughout our stay the room was warm and comfortable, with a lovely feather quilt that provided a great sleep. The breakfast was also a treat, with an excellent choice and is taken in the pub. There is a choice of cereals, juice, yoghurt with berry compote and a choice of hot meals that are cooked freshly for you by the excellent guys in the kitchen. On our first evening we ate in the pub and the food/ menu/ service and atmosphere could not be faulted. The choice of food and the quality of the meals was exceptional and I must say some of the best "pub food" I have experienced. As mentioned, the guys in the kitchen do a superior job and should be complemented. Adrian is an excellent host and our stay at the Natterjack was an excellent find and one that will be registered for future utilisation.
Stayed 3 nights in Oct 2022

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

K

Stayed 1 night in Sep 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hepful allowing access to room early so I could change for a wedding
Stayed 1 night in Sep 2022

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room if a little bit of a squeeze. Clean bathroom with lovely toiletries albeit every time you showered a puddle would be created. Kettle with coffee & tea. Good choice of breakfast & large servings. We ate in one evening & pleasantly surprised by choice & quality of dishes. Road noise not as bad as anticipated despite having a room nearer the road.
Stayed 2 nights in Aug 2022

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hosts
Very friendly welcome, easy check in and amazing food!! Comfortable room, lovely shower and bathroom facilities. Very accommodating hosts will most definitely return.
Stayed 1 night in Aug 2022

10/10 Excellent

Lesley

Stayed 2 nights in Aug 2022

6/10 Okay

Deborah

Ok … just
It was Ok … stayed in worse & stayed in better.Only stayed 1 night which was Ok … the room was small and the bed was not a full sized double so we were cramped. Cosy during the winter months Not ideal on a very warm summer night ! We booked an evening meal in the restaurant via email on The Natterjack website to be told that the office hadn’t let the kitchen know so had to drive into Wells to eat. On reflection we should probably have stayed in Wells. The Natterjack is perfect if you are visiting the Bath & West Showground but a bit isolated for anything else. Can’t complain about the cleanliness & the bathroom / shower was spacious.
Stayed 1 night in Aug 2022

10/10 Excellent

veronica

Travelled with pets
Liked: Cleanliness, staff & service
Loved the place. Can’t find any fault at all. Will stay there many times more.
Stayed 1 night in Jul 2022

10/10 Excellent

Julie

Stayed 1 night in Jul 2022

10/10 Excellent

Julie

Stayed 1 night in Jul 2022

8/10 Good

Gareth

Stayed 1 night in Jun 2022