Title: Metropark Hotel Shenzhen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3354&destination=Shenzhen%2C+Guangdong%2C+China&selected=1159695&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Metropark Hotel Shenzhen Travelers can enjoy a delicious meal at the on-site restaurant, sip refreshing coffee at the café, and explore nearby Luohu Port and Huaqiangbei shopping district. ## Photo gallery for Metropark Hotel Shenzhen ![Interior - Metropark Hotel Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/04a527d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Suite | Living area | LCD TV - Metropark Hotel Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/2fad6f15.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Metropark Hotel Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/39f8519a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Metropark Hotel Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/e59d610c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite | Living area | LCD TV - Metropark Hotel Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/9c0bc0c7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Metropark Hotel Shenzhen offers upscale comfort steps from Dongmen Pedestrian Street. Enjoy in-room WiFi and convenient car rental services. Attentive staff ensures guests make the most of their stay while exploring this vibrant area. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1159695&PinnedHotelID=1159695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1159695&PinnedHotelID=1159695&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=1159695&PinnedHotelID=1159695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=1159695&PinnedHotelID=1159695&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1159695&PinnedHotelID=1159695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1159695&PinnedHotelID=1159695&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1159695&PinnedHotelID=1159695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1159695&PinnedHotelID=1159695&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Business Suite, 1 Double Bed ![Business Suite, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/6dfdf9c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite, 1 Double Bed - City view - 538 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Suite，1 Double Bed ![Superior Suite，1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/0a248af6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite，1 Double Bed - City view - 431 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Suite，2 Single Beds ![Superior Suite，2 Single Beds | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/35081d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite，2 Single Beds - City view - 431 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Business Suite，2 Single Beds ![Business Suite，2 Single Beds | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/27ed99ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite，2 Single Beds - City view - 538 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Luxury Suite ![Luxury Suite | View from room](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/74bc37c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite - City view - 646 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite ![Executive Suite | Living area | LCD TV](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/9c0bc0c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - City view - 753 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Comfort Suite ![Comfort Suite | Living area | LCD TV](https://images.trvl-media.com/lodging/2000000/1160000/1159700/1159695/d91f4c3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite - City view - 861 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed and 1 Double Bed ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2210000/2203000/2202990/2acedb90_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Futian Shangri-La Shenzhen Futian - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 911 reviews £121 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Shenzhen-Hotels-Futian-Shangri-La.h2202990.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=36cd5c63-d8af-4313-84c4-74c0264a3997&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/190000/189900/189840/c8c7ba00_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Shenzhen Luohu - 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Pool - Hot tub - Spa - Kids’ pool 8.8 Excellent 294 reviews £111 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Shenzhen-Hotels-JW-Marriott-Hotel-Shenzhen-Baoan.h9836597.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=36cd5c63-d8af-4313-84c4-74c0264a3997&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Metropark-Hotel-Shenzhen.h1159695.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Metropark-Hotel-Shenzhen.h1159695.Hotel-Information) ## About the area Located in Luohu neighbourhood, Metropark Hotel Shenzhen is connected to a shopping centre. Dongmen Pedestrian Street and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Shenzhen travel guide](https://www.expedia.co.uk/Shenzhen.dx6046792) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.55193%2C114.11775&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cSwouUE9rH_wsuc8RNnDCM4Ci30=) 2088 Dongmen Road C, Luohu District, Shenzhen, Guangdong, 518001 ### What's nearby - Dongmen Pedestrian Street 8 min walk \- 0.5 miles - Honghu Park 9 min walk \- 0.5 miles - International Foreign Trade Center 12 min walk \- 0.7 miles - The MixC Shopping Mall 18 min walk \- 1.0 mile - Luohu Commercial City 2 min drive \- 1.5 miles ### Getting around - Shenzhen Station 3 min drive - Shaibu Station 11 min walk - Shenzhen (SZX-Shenzhen Intl.) 42 min drive ### Restaurants - 潮汕亚六陕山酥面 2 min walk - 小肥象泰国餐厅 3 min walk - McDonald's (麦当劳) 2 min walk - 星巴克 4 min walk - Luckin Coffee 4 min walk ## About this property ### Metropark Hotel Shenzhen Upscale hotel near Dongmen Pedestrian Street Located close to Luohu Port and Huaqiangbei, Metropark Hotel Shenzhen provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar. Other perks include: - Free self-parking - Buffet breakfast (surcharge), express check-in and wedding services - Smoke-free property, a front desk safe and ATM/banking services Room features All 275 rooms include comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and separate dining areas. Extra amenities include: - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Separate sitting areas, separate dining areas and fridges ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/16000000/15920000/15916800/15916703/e78f4312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shenzhen Lido Hotel Luohu - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 690 reviews £36 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=15916703&PinnedHotelID=15916703&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/8000000/7680000/7672900/7672818/w3837h2556x3y4-350a61e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Shenzhen Dongmen Luohu - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.0 Wonderful 795 reviews £83 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=7672818&PinnedHotelID=7672818&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/190000/189900/189840/b84c4d23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Shenzhen Luohu - 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Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 569 reviews £81 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=792363&PinnedHotelID=792363&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1159695&PinnedHotelID=1159695&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1159695,15916703,7672818,189840,96409335) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 66 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Gym - Shopping - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities - Living room - Rollaway/extra bed (surcharge) - Separate bedroom - Separate in-room dining area ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 3,660 square feet of conference space - Business centre - Meeting rooms ### Accessibility - Lift ### More - 1 building - 11 floors - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Free bottled water - Limited room service - Minibar - Refrigerator - Separate dining area ### More - Access via exterior corridors - Air conditioning - Desk - Iron/ironing board - Living room - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 6 AM Express check-in available ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 120.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 66 per person - Rollaway bed fee: CNY 120.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Hotel Metropark Shenzhen Metropark Hotel Shenzhen Metropark Shenzhen Metropark Shenzhen Hotel Shenzhen Metropark Shenzhen Metropark Hotel Metropark Hotel Shenzhen Hotel Metropark Hotel Shenzhen Shenzhen Metropark Hotel Shenzhen Hotel Shenzhen ## Frequently asked questions ### Is Metropark Hotel Shenzhen pet-friendly? ### How much is parking at Metropark Hotel Shenzhen? ### What time is check-in at Metropark Hotel Shenzhen? ### What time is check-out at Metropark Hotel Shenzhen? ### Where is Metropark Hotel Shenzhen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Metropark Hotel Shenzhen Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 7.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 257 8 - Good 512 6 - Okay 167 4 - Poor 40 2 - Terrible 24 ## Reviews Verified ### 4/10 Poor #### Taresa 10 Jul 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities I’ve stayed in this hotel many times before, but many years ago. It is in the help of all the shopping and eating, so the location is 10 out of 10\. However, this time I decided to stay with them again. But the hotel is looking super rundown and the hallways and rooms smells like rotten egg. I unfortunately will not be staying at this hotel again. ##### Taresa Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### JinGuk 6 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MetroPark Hotel ShenZhen China 심천 메트로파크호텔은 중국 정부에서 운영하는 호텔입니다. 그만큼 외국 여행객의 신변 안전보장이 탁월합니다. 또한 심천은 경제 발전의 선진 도시입니다. 아울러 젊은이들의 피가 샘솟는 느낌을 만끽할 수 있는곳입니다. 그중에도 로후 지역의 중심 상가 지역인 동문시장은 매우 독특한 향기가 진한 곳입니다. 서방의 자유로움과 중국 정통의 보수적인 향기가 어우러 져서 안정화된 동문시장의 향수를 느낄 수 있습니다. 동문시장 사거리에 위치한 메트로파크호텔은 매우 단아한 호텔입니다. 높이는 11층이며 호텔 내부 복도 길이는 150m에 이르는 중국 정통의 향기를 느끼게하는 호텔이빈다. 열번 스무번을 머물러도 이질감이 없이 매우 안락한 호텔입니다. ##### JinGuk Stayed 28 nights in May 2020 Verified ### 10/10 Excellent #### Verified traveller 20 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, helpful staff. Very convenient, metro is literally underneath the hotel and it’s surrounded by thousands of shops. ##### Verified traveller Stayed 7 nights in Jan 2020 Verified ### 10/10 Excellent #### Tanien 9 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 地点好、环境佳，吃饭方便，地铁站就在正下方！尤其是服务员易丽女士特别亲切，打扫特别用心，令人有宾至如归的感觉！ ##### Tanien Stayed 2 nights in Dec 2019 Verified ### 10/10 Excellent #### Tanien 9 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 地点佳、房间很大、楼下就是地铁站 ##### Tanien Stayed 3 nights in Jan 2020 Verified ### 8/10 Good #### Tanien 6 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities 饭店床稍微硬了点外，饭店位置非常好，就在地铁站正上方，非常方便！而且客房服务人员绕春燕女士也非常和善，认真亲切！ ##### Tanien Stayed 2 nights in Jan 2020 Verified ### 10/10 Excellent #### JinGuk 4 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 직원추천(Wang Mei Lian) Wang Mei Lian 선전 메트로파크호텔에 근무하시는 환경미화 및 위생 담당이신 직원님께서는 매우 친절하십니다. 그리고 룸의 청결과 위생에 대한 관리를 매우 완벽하게 해주셨습니다. 고객이 공기 오염에 노출되지 않토록 공기정화기로 신속하게 도와주셨습니다. 저는 위 직원님의 청결과 위생관리 도움으로 즐거운 호텔 숙방 여행을 하였습니다. 감사합니다. ##### JinGuk Stayed 20 nights in Nov 2019 Verified ### 8/10 Good #### Jim 2 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ideal for my needs and interests. Sit above the subway, great value, spacious room like a mini sweet with kitchette. Maid was very happy person. ##### Jim Stayed 6 nights in Dec 2019 Verified ### 2/10 Terrible #### Winston 2 Jan 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Booking issue Booking record show confirmed with breakfast but hotel do not have record. It is a screw-up between Hotel, com and Metropark. ##### Winston Stayed 2 nights in Dec 2019 Verified ### 8/10 Good #### Verified traveller 2 Jan 2020 Liked: Amenities, property conditions & facilities Very good location, metro underground of the hotel, very large room! ##### Verified traveller Stayed 4 nights in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller 29 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 地點方便，地鐵直達。房間很大，孩子很開心。花灑溫度足夠，唯獨水壓不太足夠。是次三日兩夜的住宿非常滿意 ##### Verified traveller Stayed 2 nights in Dec 2019 Verified ### 8/10 Good #### So fong 28 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間夠大，適合休閑散心，雖然比較舊，但清潔，而且設備感覺很貼心 交通方便，對面就晒地鐵站，步行往東門購物亦不遠 ##### So fong Stayed 1 night in Dec 2019 Verified ### 8/10 Good #### Brax 26 Dec 2019 Liked: Cleanliness, staff & service The room type I booked still not available even I checked in the late afternoon time. The staff is nice to change a similar type of room for us. ##### Brax Stayed 1 night in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller 25 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located on top of the Metro, near the food street and the malls. Basically, it is in the heart of all things. ##### Verified traveller Stayed 4 nights in Dec 2019 Verified ### 8/10 Good #### Dawn Bee Guat 25 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall we were happy with our stay at Metropark Hotel. Very convenient to take the lift straight down to Shaibu Metro and a lot of shops and restaurants nearby. The room was large and comfortable. They can improve by providing some plates which could be used in the microwave oven. Some teaspoons or stirrers would make it easier when we made our coffee. ##### Dawn Bee Guat Stayed 5 nights in Dec 2019 Verified ### 4/10 Poor #### Jane 12 Dec 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities People smoke on non-smoking floors with doors open. Smokes were in the air system. Even though we were supposed to be in non- smoking rooms, it still filled with smoke smells and allergens which made all of us sick with some kind of respiratory allergic reactions, such as eyes, nose, throat irritations, itchiness, and coughing. Non-smoking signs were posted, but no policy, such as fines, used to stop smoking violations. House keeping can be better. ##### Jane Stayed 3 nights in Nov 2019 Verified ### 10/10 Excellent #### Helen 9 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 不錯選擇 今次是第二次入住這間酒店，整體是不錯選擇，房間夠大，地點好，地鐵上蓋，周圍有食肆，商場裡面有間戲院，離東門5-7分鐘路程。非常方便！下次都會選擇呢間。 ##### Helen Stayed 1 night in Dec 2019 Verified ### 8/10 Good #### Verified traveller 7 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location with big room, however, the room is pretty run down... ##### Verified traveller Stayed 3 nights in Dec 2019 Verified ### 4/10 Poor #### Etienne 7 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities #### Bedbugs and overcharge. Cheap hotel all the way Hotel is cheap and rooms are big. But mine was infested with bedbugs, and the staff refused to acknowledge the pre-paid breakfast even though it was written on the booking and of course paid for. Cheap hotel indeed, but you will get what you pay for: crappy service, dishonest staff and bugs-ridden rooms. Your call! ##### Etienne Stayed 2 nights in Dec 2019 Verified ### 10/10 Excellent #### Louis 2 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was better than I expected, before the trip I was reading the comments here and it turns out to be a fine experience for me. First, the hotel location is great just right above the SaiBu metro station(exit A2)which you can take a lift straight up your hotel room. Second, there are a lot of food options within the hotel vicinity, HDL is diagonal across the hotel in the Maoye shopping mall. Third, its a walking distance to the famous DongMen shopping street. The hotel staff are decent and greeted us when we are taking lift. The hotel room is huge and in fact its basically a suite, it has a living room and a bedroom. The decoration and fixture are pretty outdated, beds are really hard but was given a choice to select from a range of pillows. ##### Louis Stayed 5 nights in Nov 2019 Verified ### 2/10 Terrible #### mouniffawaz 28 Nov 2019 Disliked: Staff & service, amenities, property conditions & facilities You get an old suite for a room rate. If you don’t know Chinese, you are killed. ##### mouniffawaz Stayed 1 night in Nov 2019 Verified ### 4/10 Poor #### Ti 23 Nov 2019 Disliked: Staff & service, amenities 朝食付きで予約したにもかかわらず、フロントで朝食券をもらえなかった。フロントに確認したところ、朝食付きのプランではないとのこと。予約の確認記録を見たら、やはり朝食付き。エキスペディアが悪いの？ホテル？ ホテルは、広くて駅に直結で便利だけど、古い。テンション下がる⤵️ フロントに書き込むカードが、名前の付近に漢族、男性と入力されており、違うよと申したら、これは自動で入るから気にしないでとフロントから言われた。 えー！？とビックリ。 ##### Ti Stayed 3 nights in Nov 2019 Verified ### 10/10 Excellent #### Ching Han Kathy 19 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間寬敞、整潔 ##### Ching Han Kathy Stayed 1 night in Nov 2019 Verified ### 10/10 Excellent #### Joanne 18 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient stay Convenient location to places to eat and shop, and direct exit (A2) from Shaibu MTR. Rooms were big and clean though the toilet was a little small. Staff were friendly and helpful. Luggage storage service could have be better. There were 6 of us with 12 luggages after check-out, yet we were just asked to leave them in the lobby and doesn't seem very secure (1 luggage tag for the 12 bags). It is only upon prompting that the staff took a filmsy string to tie the luggages together. ##### Joanne Stayed 2 nights in Nov 2019 Verified ### 10/10 Excellent #### Verified traveller 16 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the room, very clean, but I see have Kitchen but no facilities to cook. 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