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Crowne Plaza Shenzhen Futian by IHG

4.5 star property
Upscale urban retreat with a refreshing outdoor pool and garden oasis, where travelers can unwind after shopping at nearby Coco Park Shopping Center

Choose dates to view prices

Crowne Plaza Shenzhen Futian, an IHG Hotel, offers city center comfort and convenience. Relax in the garden or outdoor pool with sun loungers. Enjoy three restaurants from breakfast to dim sum. Practical amenities include dry cleaning and laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £92
includes taxes & fees
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Crowne Plaza Shenzhen Futian by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Shenzhen Futian by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Shenzhen Futian by IHG on 21 Jun 2026 start from £92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Shenzhen Futian by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Shenzhen Futian by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Shenzhen Futian by IHG?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Shenzhen Futian by IHG?

Checkout is at noon.

Does Crowne Plaza Shenzhen Futian by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 480 per vehicle applies.

Where is Crowne Plaza Shenzhen Futian by IHG located?

Located in Futian, this luxury hotel is within 1 mi (2 km) of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Window of the World are also within 9 mi (15 km). Futian Station and Shenzhen Convention and Exhibition Center Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 368 out of 757 reviews
Rating 8 - Good. 288 out of 757 reviews
Rating 6 - Okay. 73 out of 757 reviews
Rating 4 - Poor. 19 out of 757 reviews
Rating 2 - Terrible. 9 out of 757 reviews

Reviews

Verified

10/10 Excellent

Whitney

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified

8/10 Good

NEIL PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. Aircon was a bit noisy, but nice clean room with a lovely big bathroom. Breakfast was delicious.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
Clean, well appointed, great location and excellent service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary Sin Wah

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, convenient location, friendly staff, excellent coffee and cakes at the lobby cafe, excellent breakfast with great variety
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Adama

Liked: Cleanliness, staff & service, amenities
Room, staff and location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice staff which helps you when you need it. I’ll definitely consider to stay here again if I’m in Shenzhen.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great price and superb premises
Stayed 1 night in Jul 2025
Verified

8/10 Good

Christine Oi-Wan

Liked: Cleanliness, amenities, property conditions & facilities
Staff are helpful and friendly. I will return next time.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location. Mini sites walk to futian train station with easy access to hong kong. Lots of nice restaurants nearby. Good for shopping too.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful and plenty of staff with strong English to help us
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities
Room in good condition. Staff is friendly and well trained
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Teddy

Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Good clean room. Service at reception was good. Joy helped us communicate with DiDi driver when we lost a camera in the taxi. Thank you Joy!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Option, Great Value

Great Location, clean and good size rooms, fast check inn, good service.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
We are very happy with the services of the hotel, particularly the staff at the reception including Cavan and Kayle. We asked them for help to change room, he did it patiently and efficiently. When we got off the taxi and didn’t have the local currency to pay the driver, they ran to help pay the taxi by Alipay. We will come back and stay at the hotel again. Thanks everyone, Ewa and Alex as well!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

BIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The hotel is near Coco Park and many restaurants. Train stations are within walking distance, making it very convenient to travel around the city.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Hae Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

James Ka Hay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable hotel with convenience location
Stayed 1 night in Mar 2025
Verified

8/10 Good

Grace Emily Choon Tin

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to/fro Futian Railway Station. Ideal if you take speed train to/fro GZ or West Kowloon (HK). Coco Park and Ping A Fin Ctr are within walking distance too. There are shopping and restaurants. We go most places via didi otherwise you can consider taking Futian MTR.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

BYUNG HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and fair price. Breakfast is very good, many choices for food. Very noisy at night due to club nearby.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Wayne Chi Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and comfortable
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for walking to Futian railway station to Hong Kong. The staff at the front desk were very friendly and worked efficiently for my registration.
Stayed 1 night in May 2025