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Overview of Marco Polo Shenzhen

Photo gallery

Guest reviews

4.2 / 5Very Good
463 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Highlights

Popular LocationShenzhen Civic Center20 min walk
Popular LocationShenzhen Convention and Exhibition Center10 min drive
RestaurantZi Du Concept Sichuan Specialty2 min walk
RestaurantClub Viva3 min walk
AirportShenzhen (SZX-Shenzhen Intl.)29 min drive

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  • Club Deluxe Room

    Club Deluxe Room

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Deluxe Room

    Deluxe Room

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Deluxe Suite

    Deluxe Suite

    Room amenities

    • 732 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room

    Superior Room

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Club Room

    Club Room

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details

About this area

Shenzhen

Located in Futian neighbourhood, Marco Polo Shenzhen is connected to a shopping centre. Coco Park and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World and Happy Valley. Shenzhen Safari Park and Shenzhen International Garden and Flower Expo Park are also worth visiting. Make sure you get close to the area's animals with activities such as game drives and game viewing. Our guests appreciate the hotel's convenience for public transport: Shopping Park Station is 7 minutes by foot and Futian Station is 10 minutes.

Visit our Shenzhen travel guide
Popular Location

What's nearby

  • Shenzhen Civic Center - 20 min walk
  • Shenzhen Convention and Exhibition Center - 10 min drive
  • Shenzhen Central Park - 10 min drive
  • Coco Park - 11 min drive
  • Huanggang Border Crossing - 14 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shopping Park Station - 7 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 29 min drive

Restaurants

  • Cafe Marco — 1 min walk
  • Carrianna Chinese Restaur — 1 min walk
  • Zi Du Concept Sichuan Specialty - 2 min walk
  • Club Viva - 3 min walk
  • The Kitchen Futian - 3 min walk

About this property

Marco Polo Shenzhen

Luxury hotel connected to the convention centre in Shenzhen with 3 restaurants
This hotel features 3 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 391 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as pillow menus and bathrobes.
Marco Polo Shenzhen offers 391 forms of accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Beach shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Shopping centre shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 171 per person
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Aerobics classes
Fitness centre
Outdoor pool
Sauna
Shopping
Spa services
Hot tub
Steam room
Yoga classes

Family friendly

Children's club (surcharge)
Dry-cleaning service
Corner/local shop
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
German
Korean

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Pool sunloungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bidet
Designer toiletries
Hairdryer
Rainfall showerhead
Shower/bathtub combination

Entertainment

LCD TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
Separate sitting area
Slippers
Soundproofing

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250 per night.

Payment types accepted at this property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 171 per person (approximately)
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Rollaway bed fee: CNY 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

  • Marco Polo Shenzhen Hotel
  • Marco Polo Shenzhen
  • Marco Polo Hotel Shenzhen
  • Marco Polo Shenzhen Hotel Shenzhen
  • Shenzhen Marco Polo Hotel
  • Marco Polo Shenzhen Hotel
  • Marco Polo Shenzhen Shenzhen
  • Marco Polo Shenzhen Hotel Shenzhen

Guest reviews

4.2

Very Good

5 - Excellent
181
4 - Good
209
3 - Okay
54
2 - Mediocre
13
1 - Poor
6
4.3
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Good.

Stayed 1 night in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec 2019

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Not 5* quality. No attendant helping with bags and lobby was empty Checked me into a corner room which was so small (kind of room connected to suite). Called downstairs and switched to new room. Mattress is so hard and old. Pillows feel like cement. Stayed at MP Quanzhou few days ago and was delightful. Would NEVER stay MP Shenzhen again. Pass!

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019