Title: Kempinski Hotel Shenzhen China Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kempinski Hotel Shenzhen China Luxury hotel connected to a shopping centre in Shenzhen with free parking ![Lobby](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/w3837h2560x3y0-64a9387a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/9c86bd92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/5836f163.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/4893c833.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/w3837h2560x3y0-3ff11eb0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to a hair salon, dry cleaning/laundry services and car hire on-site at Kempinski Hotel Shenzhen China. For some rest and relaxation, visit the sauna. The on-site restaurant, Seasons Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club. 8.4 Very good ## Popular amenities - Pool - Bar - Parking included - Room service - Breakfast available - Housekeeping £86 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1558967&PinnedHotelID=1558967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1558967&PinnedHotelID=1558967&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1558967&PinnedHotelID=1558967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1558967&PinnedHotelID=1558967&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1558967&PinnedHotelID=1558967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1558967&PinnedHotelID=1558967&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1558967&PinnedHotelID=1558967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1558967&PinnedHotelID=1558967&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/aefcd03e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View 10.0 Exceptional 1 review ### Highlights Lanai Individually decorated Private indoor hot tub Air conditioning Connecting rooms available Smart TV Separate bedroom Down duvet - 344 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/aefcd03e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, City View 10.0 Exceptional 1 review ### Highlights Lanai Individually decorated Private indoor hot tub Air conditioning Connecting rooms available Smart TV Separate bedroom Down duvet - 344 sq ft - City view - Sleeps 2 - 2 Single Beds ![View from room](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/w3837h2560x3y0-e9aa3bee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, City View 10.0 Exceptional 1 review ### Highlights Lanai Individually decorated Private indoor hot tub Air conditioning Connecting rooms available Smart TV Separate bedroom Down duvet - 376 sq ft - City view - Sleeps 2 - 2 Single Beds ![Combined shower/bathtub, rainfall showerhead, hair dryer, bathrobes](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/ce4e84ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 2 Single Beds, City View ### Highlights Lanai Individually decorated Private indoor hot tub Air conditioning Connecting rooms available Smart TV Separate bedroom Down duvet - 376 sq ft - City view - Sleeps 2 - 2 Single Beds ![Combined shower/bathtub, rainfall showerhead, hair dryer, bathrobes](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/ce4e84ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 King Bed, City View ### Highlights Lanai Individually decorated Private indoor hot tub Air conditioning Connecting rooms available Smart TV Separate bedroom Down duvet - 398 sq ft - City view - Sleeps 2 - 1 King Bed ![Executive Suite, 1 King Bed, City View | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/w3837h2822x3y0-4968f5fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, City View ### Highlights Lanai Individually decorated Private indoor hot tub Air conditioning Connecting rooms available Smart TV Premium bedding Separate bedroom - 710 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Suite, 1 King Bed, City View | View from room](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/w3837h2560x3y0-8a1a2487.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, City View ### Highlights Lanai Individually decorated Private indoor hot tub Air conditioning Connecting rooms available Dining table Smart TV Premium bedding - 678 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 King Bed, City View | View from room](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/w3837h2560x3y0-1a1e28fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View ### Highlights Lanai Individually decorated Private indoor hot tub Air conditioning Connecting rooms available Smart TV Separate bedroom Down duvet - 344 sq ft - City view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558967/3b0e7c62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View ### Highlights Lanai Individually decorated Private indoor hot tub Air conditioning Connecting rooms available Smart TV Separate bedroom Down duvet - 376 sq ft - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/56000000/55580000/55571900/55571896/67d871f0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Shenzhen World Exhibition & Convention Center Bao'an - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Kempinski-Hotel-Shenzhen-China.h1558967.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Kempinski-Hotel-Shenzhen-China.h1558967.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.52196%2C113.93457&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zmyi-d-_J2FVDYM6G0HiU90zpF8=) Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054 #### What's nearby - Coastal City - 8 min walk - 0.5 miles - Shenzhen University - 11 min walk - 0.6 miles - MixC Shopping Mall - 19 min walk - 1.0 mile - Window of the World - 7 min drive - 3.9 miles - Shenzhen Bay Port - 7 min drive - 2.2 miles #### Getting around - Houhai Station - 4 min walk - Xili Railway Station - 6 min drive - Shenzhen (SZX-Shenzhen Intl.) - 33 min drive #### Restaurants - ‪寿司大 - ‬3 min walk - ‪冯校长老火锅 海岸城店 - ‬3 min walk - ‪大渔铁板烧 - ‬3 min walk - ‪Boom Boom Room - ‬3 min walk - ‪A One Pork Chop Spicy Ma-la Rice Noodles Specialist - ‬3 min walk ## About this property ### Kempinski Hotel Shenzhen China Luxury hotel near Window of the World You can look forward to a hair salon, dry cleaning/laundry services and car hire on-site at Kempinski Hotel Shenzhen China. For some rest and relaxation, visit the sauna. The on-site restaurant, Seasons Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club. Additional perks include: - An indoor pool - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and express check-out - Express check-in, a ballroom and free newspapers Room features All 383 individually decorated rooms include comforts, such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as premium bedding and laptop-friendly workspaces. More conveniences in all rooms include: - Bathrooms with rainfall showers and shower/bath combinations - 50-inch Smart TVs with cable channels - Lanais, wardrobes/cupboards and daily housekeeping ## Similar properties ![3 restaurants, breakfast served](https://images.trvl-media.com/lodging/7000000/6830000/6828500/6828409/83716067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Shenzhen Shekou Nanhai Nanshan - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 1,003 reviews £98 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=6828409&PinnedHotelID=6828409&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/116000000/115210000/115204100/115204032/9860ca0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UrCove by HYATT Shenzhen Bay Mixc Nanshan - Breakfast included - Parking included - Free WiFi - Air conditioning 10 Exceptional 12 reviews £73 includes taxes & fees 26 Oct - 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Free WiFi - Restaurant - Breakfast available - Laundry 8.2 Very good 21 reviews £66 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=104231558&PinnedHotelID=104231558&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/158473b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Shenzhen Luohu - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 546 reviews £98 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Bathroom | Combined shower/bathtub, rainfall showerhead, designer toiletries](https://images.trvl-media.com/lodging/2000000/1510000/1500900/1500900/ab4fb904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Shenzhen Futian by IHG Futian - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 681 reviews £88 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1500900&PinnedHotelID=1500900&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/35000000/34300000/34298000/34297953/4e7359d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Shenzhen Nanshan Nanshan - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 179 reviews £97 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=34297953&PinnedHotelID=34297953&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Free self parking on site ### Food and drink - Buffet breakfast available for a fee: CNY 219.21 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Hai Tao Restaurant - Seasons Restaurant ### Things to do - Health club - Indoor pool - Sauna ### Family friendly - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Lift (99 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 25 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Free local calls - Individual decor - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 219.21 per person - Airport shuttle fee: CNY 750 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Kempinski Hotel Shenzhen China Kempinski Shenzhen China Shenzhen Kempinski Hotel Kempinski Shenzhen China Kempinski Hotel Shenzhen China Hotel Kempinski Hotel Shenzhen China Shenzhen Kempinski Hotel Shenzhen China Hotel Shenzhen ## Frequently asked questions ### Does Kempinski Hotel Shenzhen China have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Kempinski Hotel Shenzhen China? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Shenzhen China on 2 Nov 2025 start from £86.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Shenzhen-Hotels-Kempinski-Hotel-Shenzhen-China.h1558967.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Kempinski Hotel Shenzhen China pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Kempinski Hotel Shenzhen China? > Self-parking is free at this property. ### What time is check-in at Kempinski Hotel Shenzhen China? > Check-in start time: 2:00 PM; check-in end time: midnight. ### What time is check-out at Kempinski Hotel Shenzhen China? > Checkout is at noon. ### Does Kempinski Hotel Shenzhen China provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CNY 750 per vehicle applies. ### Where is Kempinski Hotel Shenzhen China located? > Located in Nanshan, this luxury hotel is within 1 mile (2 km) of Coastal City, Shenzhen University and MixC Shopping Mall. Shenzhen Bay Sports Center and Xin'an Nantou Ancient City are also within 1 mile (2 km). Houhai Station is only a 4-minute walk and Nanshan Book Mall Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kempinski Hotel Shenzhen China Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 180 8 - Good 151 6 - Okay 50 4 - Poor 18 2 - Terrible 10 ### 10/10 Excellent #### Stephen 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stay here a lot, great place ##### Stephen Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### ANNA 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Greatstaff. Big spacious room and comfortable bed ##### ANNA Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### DUBAN 17 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business best hotel Best hotel and nice staff ##### DUBAN Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Juho 26 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in heart of Shenzhen Lovely staff, gym, swimming pool all wonderful. ##### Juho Stayed 3 nights in May 2024 ### 10/10 Excellent #### Liying 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location, right next to shopping centre. Staff are very friendly ##### Liying Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Stephen 18 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this place for the dollar is hard to beat in Shenzhen. ##### Stephen Stayed 1 night in Jun 2024 ### 8/10 Good #### Atsushi 3 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is very close to the subway station and big shopping mall! I like this district. ##### Atsushi Stayed 2 nights in Jul 2024 ### 8/10 Good #### Wing Cheong 19 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Closely to the nearest shopping center also with the MTR Station. ##### Wing Cheong Stayed 1 night in Jan 2024 ### 6/10 Okay #### Hax 14 Oct 2024 Disliked: Staff & service, property conditions & facilities the hotel is a bit old, staff and service are soso ##### Hax Stayed 1 night in Oct 2024 ### 8/10 Good #### Wenfeng 29 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Facilities are bit old, need to be renovated soon. Staffs are nice and helpful. ##### Wenfeng Stayed 4 nights in May 2024 ### 10/10 Excellent #### amit 16 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### amit Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Stephen 19 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Choice! Very close to shopping mall and subway! Clean, quiet, and comfortable! ##### Stephen Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Stephen 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best evening buffet in Shenzhen, from my view. I know many may not agree. ##### Stephen Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Tat Wai 28 May 2025 Disliked: Property conditions & facilities I stayed at the same hotel 10 years ago, I found it was dated back then. With the recent visit, nothing was changed. Still feel very dated, although well maintained. My room was on the non-smoking floor. However, upon entering the room, there was a strong smell of cigarette smoke. The receptionist quickly re-assigned a new room without questions asked. The new room appeared to be clean without smoke smell. Unfortunately the 2nd night, I could smell the smoke again. My guess was someone was smoking and the smell traveled through the ventilation into my room. ##### Tat Wai Stayed 2 nights in May 2025 ### 6/10 Okay #### Howard 19 Jun 2024 Liked: Staff & service A bit aged and old ##### Howard Stayed 1 night in Jun 2024 ### 8/10 Good #### CHENGWEI 13 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room windows cannot be opened and in side of room is a bit hot (27’C/81’F, Winter time). Since the hotel WiFi blocks VPN (L2TP) connection, I needed to use mobile roaming date to work while the staying. ##### CHENGWEI Stayed 4 nights in Feb 2025 ### 8/10 Good #### Yin Wai 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The air-con can’t not be tuned, the temperature is fixed, a bit hot in summer time ##### Yin Wai Stayed 1 night in Sep 2024 ### 8/10 Good #### Yishu 26 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities One of service desk persons was not patient when my friend was asking about parking validation. The service desk lady was rude though she did not speak any bad words to my friend. I hope it will never happen to other guests and visitors of guests. ##### Yishu Stayed 5 nights in Nov 2024 ### 8/10 Good #### Masato 18 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Masato Stayed 2 nights in Sep 2025 ### 8/10 Good #### Allan K 15 Jun 2025 ##### Allan K Stayed 2 nights in May 2025 ### 8/10 Good #### kinleung 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### kinleung Stayed 3 nights in May 2025 ### 8/10 Good #### ?? 29 Apr 2025 Liked: Staff & service ##### ?? Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Wenwei 22 Apr 2025 ##### Wenwei Stayed 1 night in Apr 2025 ### 10/10 Excellent #### S 20 Apr 2025 Liked: Cleanliness, staff & service, room comfort ##### S Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### WAI KEUNG 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### WAI KEUNG Stayed 1 night in Apr 2025