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Overview of Hyatt Place Shenzhen Dongmen

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In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
View from Room
In-room safe, desk, soundproofing, iron/ironing board

Hyatt Place Shenzhen Dongmen

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationThe MixC Shopping Mall11 min walk
    Popular LocationDongmen Pedestrian Street14 min walk
    Popular LocationShenzhen Museum18 min walk
    AirportHong Kong (HKG-Hong Kong Intl.)58 min drive

Choose dates to view prices

About this area

Shenzhen

In the city centre, Hyatt Place Shenzhen Dongmen is in Shenzhen's Luohu neighbourhood, an area with good shopping. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Happy Coast. Window of the World and Shenzhen Safari Park are also worth visiting. Guests appreciate the hotel's convenience for public transportation: Laojie Station is just steps away and Guomao Station is 10 minutes on foot.
Popular Location

What's nearby

  • Shun Hing Square - 8 min walk
  • International Foreign Trade Center - 10 min walk
  • The MixC Shopping Mall - 11 min walk
  • Dongmen Pedestrian Street - 14 min walk
  • Shenzhen Museum - 18 min walk

Getting around

  • Laojie Station - 2 min walk
  • Shenzhen Station - 20 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 48 min drive

Restaurants

  • Modern Toilet Restaurant - 7 min walk
  • Modern Toilet Restaurant - 7 min walk
  • Daoxiang - 8 min walk
  • Hedong Hotel - 12 min walk
  • 海底捞火锅 - 14 min walk

About this property

Hyatt Place Shenzhen Dongmen

4-star Shenzhen hotel in Luohu, near Dongmen Pedestrian Street
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli and a business centre. All rooms are soundproofed and feature free WiFi, free wired Internet and free bottled water. For a bit of entertainment, TVs come with satellite channels, and guests will also find fridges and hairdryers.
Hyatt Place Shenzhen Dongmen offers 138 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 88 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 88 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 316 out of 628 reviews
5 - Excellent 50%
Rating 4 - Good. 264 out of 628 reviews
4 - Good 42%
Rating 3 - Okay. 34 out of 628 reviews
3 - Okay 5%
Rating 2 - Poor. 7 out of 628 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 628 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Rooms and public areas are well maintained, clean and tidy. Location is just great. Right next to Dongmen shopping street and right above Laojie subway station. Areas that might need improvement are the futon and the mattress. The futon was a bit too heavy and the mattress not soft enough.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff are very friendly and the room is very clean and big. The location is good and very close to the station. Only one thing is you have to carry your luggages by yourself to upstairs.
Stayed 2 nights in Jan 2020

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable place
Overall check-in process was fine and satisfactory...my issue was the internet. The Wifi keep disconnecting for me and i had to keep signing back in. Breakfast got limited and of sort same/dated options. No changes made on the options from my previous visits which was months back
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent room
Excellent location near the walking street and shopping and next to the metro station
Stayed 2 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019